I'm giving them a 3 because the advisors are very nice and knowledgeable, but they failed to submit…read moreall the online forms necessary and now we're in trouble with the IRS, which I wish on no one ever. Even though we paid on time and filed on time (except for the forms that didn't go), the IRS is now paying "special" attention to us and the problem has now caused them to audit 2019 as well. We paid and filed everything but now it's just this complete nut roll of a headache to prove it. The thing that really chafes my hide -- more than anything else-- is that this office doesn't bother to answer their phone or return messages and even though it's December, their voicemail answering system says that it's currently January (2021), so they haven't changed it in 11 months. Since we've moved since filing, I don't have an extra two hours everyday to drive there and "hope" someone might be in the office. Apparently they want you to do everything online, so after being absolutely exasperated about not receiving a return call after three messages, I went online and realized I can book an office visit that way, which I will do asap. Having this office on Conway is convenient, but with the headaches caused and lack of response and do to a move, we will be moving our business elsewhere. I hope this office does help us through our troubles in the meantime though. There's nothing more frustrating about working all your life and paying taxes on time, in full and yet being mercilessly hunted by the ITS....especially as such a small fish with only HR Block to help defend us.

Beth Blair is very knowledgable and friendly! Very happy with my experience here.read more

Jana was super helpfull and super sweet it was easy working with her she was very informative and…read morehelped me understand exactly what to due in each step

I had the best tax preparer, not only professional and knowledgeable but friendly and able to…read moreanswer all my questions and concerns. It was fast I didn't have to wait in a long line and it was an over all great experience. I will for sure go back to them next year to file taxes and will recommend them to friends and family.

I will never use Her services again. We used her last year and everything was completed for my wife…read moreand my own tax within 2 weeks. This year we seemed to be less than a priority. We were over 3 months in when we decided to get our business to another CPA. The new CPA had them complete in 2 days.

Lauren has taken excellent care of my businesses, as well as my personal taxes for years. She is…read moreincredibly gifted and smart and works hard to get the best results possible. I highly recommend her!

Beth Small did my taxes and it was quick and easy She is very knowledgeable about taxes and how to…read moreproperly file my return She also gave me great tax tips for next year I would recommend H &R Block to anyone Let the experts take care of you

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Conway,…read moreArkansas, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Dave Ward Dr office to connect with a tax professional.