Thank you Lizette! She was extremely pleasant and patient answering all my questions regarding…read moregetting me the best deal with my car insurance. I totally lucked up getting you as my agent...I would totally recommend to anyone looking to get a good price for insurance. Thank you!

Sandra is very kind and very helpful. She was very thorough and explained every step of the process…read morein a way that I would understand it. I removed a vehicle and added a new vehicle to my policy. She made sure to find me the best rate and made the process painless.

I have done business with Bayne Bookkeeping since 2010. They did a great job. In 2014 I received a…read moredemand for payment from California tax board for 2011. It was only $175. Each quarter I received a statement with additional fees and penalties. Dick Bayne would always tell me not to pay. He would say I didn't owe it. In 2018 the state attached my bank account and took my balance, plus the bank charged me $100 for their inconvenience! Bayne said he would handle it. Two months later the state attached another bank account. After fees and penalties I lost $900. Bayne has refused to back his work or provide an explanation. He won't even answer, or return my calls. Certified tax accountants back their work. I should have only lost the owed tax of $175. Be careful. I trusted them. Now I worry if there will be audits in the future and I will be on my own.

I have been coming here since 2020 and they have always done a great job on my tax returns.read more

Worst experience with an insurance broker ever. Cost U Less Merced should be Cost U More…read more Sales agent Nexa Vivanco misspelled my name, doesn't reply to emails. Second agent Derezz quoted $361 per month. Make sure their full coverage adds rental car and road service. I have 30/60/50 full coverage and pay $95.95 with current carrier. Clearly Cost U Less would like to know who is my carrier. I hold a Certificate of Insurance in Property Casualty Surety and Bond from Nevada School of Insurance. I spoke with Marco at corporate and Chris in Sales hung up. Cost U Less blocked my calls to useless automated line. Cost U Less might work for SR 22.

Just had the best insurance experience ever. I didnt even know it was possible. I was able to walk…read morein and leave 20 minutes later with full coverage at a reasonable rate. Diego was knowledgable, quick, and fun to talk to. Go here.

They're the best comin company to get your best insurance thank you araceli you're the bra best…read moreagent to ever help me thank you

Went to there office several times during regular business hours and the door is locked. Called the…read morenumber and someone else answered and couldn't explain why nobody was there. I left a message to get my taxes done and it took over a week to get a response.

Sheila Lowe! Best, Honest and Truly Going Above and Beyond what you could dream or imagine…read more. Working with Sheila on Home Owners Insurance that was needed in a rush. She had vacation days coming up and wanted to assure we were completely finished even though it inquired late nights and early mornings.. She assisted via phone and emails making sure everything was going exactly as we needed and beat the deadline.. Sure hope she had a fabulous vacation as she Deserved it! Appreciate you and your offices Awesome Work! Liz Jauregui

Annissa has taken care of us for years in this crazy insurance market. So grateful for her…read moreexpertise and personalized help. It is a rare thing these days!

Anissa just saved me a lot of money for my homeowners insurance coverage. She took the time to find…read morethe best quote that fits our needs. Thanks a lot Anissa! You just gave me some Christmas money to spend on other essentials. And thanks much for the tangerines and water for the holidays You are awesome

The best insurance company i've ever had. Had a couple bargain brand companies before and I was…read morepaying more than I pay here with less coverage and higher deductible. The agents here actually answer when you call which is something the other companies never did.

I had my appointment with Valentin Medina and I must say that I was extremely surprised with his…read morestrong knowledge base and attention to detail. Please keep in mind that I already did my taxes elsewhere and Valentin took them me out of his day to help me sort through all of my paperwork. Valentin is very down to Earth and easy to talk to. As soon as you start speaking with him you will quickly realize that he is very knowledgeable of most, if not all, tax preparation processes and IRS. My last few experiences at this office have been sketchy due to one tax preparer that was very opinionated and did things the way she felt should have been done. I was going to her because I used to work with her Husband. She would always tell me to get married and have kids so that I could contribute to Society. I would be like, "I'm a Batchelor ma'am. And I am really enjoying my single life right now." She would then say, "Well there's your problem. You will never see a decent tax return while you are out there being young and dumb." I would feel like my Mom was ripping me a new one. She never remembered that I worked with her Husband either. That was odd too. Then I switched to another lady who could literally care less about my presence there. Honestly, there were a couple years where it seemed like someone had a gun in her back forcing her to do my 1040EZ. Literally, the easiest form and she made me feel like she couldn't wait until I left. In hindsight, I don't think she meant to make me feel that way and was just socially awkward. I could be wrong though..... But anyway, check out Valentin at the office located by Target. He will help you with any of your tax needs!

This review is specific to one tax preparer...Joann Cox...DO NOT use Joann...if you have to use…read morethis branch...be sure NOT to request or be seated with Joann...last year we had the WORST experience with her...she ended up delaying our refund by over a month past the 21 days it is estimated to take...from the beginning of our visit...it was bad...normally we would go to the Merced, Yosemite Plaza branch but we thought we would save gas and go to our local branch last year. We were driving down Winton Way, heading toward the office by the Target on Applegate and Commerce...we were in the forward lane and I noticed a bedazzled trike motorcycle in the turning lane from Applegate onto Commerce...well when our light turned green...this trike decided to leave it's turning lane illegally and cut us off dangerously and head down the forward lane we were in...then I noticed it was turning into the parking lot we were headed in...then I noticed it was turning into the area we were headed...H&R Block...I jokingly told my husband that if that lady is going to the block, we are NOT having her do our taxes...sure enough...we were seated with the lady who cut us off...I begged my husband not to stay with that lady...PLEASE don't let her do our taxes but he is kind and figured it was just a traffic misstep and she must be an effective preparer...well she had my husband sign the wrong areas...put down wrong addresses on our return paperwork...which caused a delay in our return...I didn't have my school tax paper yet, she told me to "guess" the amount of tuition this year...then sent us on our way telling us the usual 21 day shpeel so we left thinking all was well...WELL, we find out a week later that my family members have all have their returns accepted and processing...we keep checking the status with NO progress on our return...i get my school tax paperwork and call Joann to give her the correct amount thinking this might be what is holding it up and she stated, "Oh, it does not really matter...you already got the maximum amount for this year". So I, again, figured she knew what she was doing and went back to waiting...my sister-in-law tells me on Facebook that the IRS is not accepting those particular forms (school-related) until a much later date...we were never informed by our preparer...by this time...we were weeks into waiting for it to be accepted...NEVER ONCE called by Joann to inform us of the hold up...I called the branch and asked for my return paperwork so we could take it to our regular preparer to review and be sure it is not all messed up...I talked to the receptionist...she said I needed to talk to Joann...I said I did not need to speak to anyone...I only needed my financial paperwork so I could go somewhere else...she said, "okay, let me check on this"...what does she do...she goes and gets Joann...Joann, very callously, gets on the line and immediately says, "yeah, this is Joann...I cannot give you back your paperwork because it is already sent to the IRS and is on hold pending the acceptance of the school paperwork which is postponed by the IRS...and if you have an issue with that then you need to call H&R Block because it is their fault for not informing their preparers of the situation..." So there was no apology for the hold up or the lack of communication on her part and instead she throws her employer under the bus by blaming them...what she did not know was, our usual preparer already told us that all preparers knew about it...but either chose NOT to inform us or didn't read the updates they receive. Well, our regular preparer fixed the problem in a day...gave us a credit toward 2013 filing season fees and refunded our tax prep fees for 2012 to say sorry and ensure we stay with H&R Block in the future...I would NEVER recommend this woman to anyone to prepare their taxes...her attitude and behavior about our case was irresponsible and unprofessional.