Looking for a new CPA after years with our old one. Had an appointment with Carrie and I liked her…read moreimmediately. She's knowledgeable and was more than willing to speak to our financial advisor about perhaps changing the way we invest to mitigate our tax burden. Everyone I met during my visit was professional and very pleasant. Think this is going to be a great find for a CPA.

This was definitely the WORST TAX EXPERIENCE I HAVE EVER HAD and I wish I had not read any of the 4…read more"good" reviews that were posted as they were in no way indicative of my experience! In over 30 years of using tax accountants, I have NEVER had an accountant refuse to sit down and go through my account with me, and I have NEVER been handed my return at pick-up time with absolutely no communication, no explanation, NOTHING! Not one word about the return or how things were handled, just a fat bill and a see ya later. This was so beyond unacceptable!!!!!!! I could have gone to H&RBlock and had way better service, way better communication, and for WAYYYYYY less money. This was just a mind-boggling horrible experience in every way and I would suggest you look ANYWHERE else for any tax help!!!!!!! I would seriously consider that the 4 reviews posted, for a company that has "been in business for decades" ???, may not be legit.

All I have to say about this place is to give them a glowing review! It is a small business which I…read morelove to support, all of the staff are great and SO friendly! Kami is awesome. She is funny, very skilled, and I was able to get in right away! We gabbed away while she efficiently filed my return and I was out the door with no waiting!!

I would not recommend this company. They are disorganized at best. They advertise very low fees;…read morehowever, I learned after approximately 3 weeks that they charge by the hour (including emails) for anything above the tax preparation itself, which was never disclosed to me. I never received any kind of engagement letter outlining fees, etc. After putting in a ton of time and effort to get my S-corp set up, the CPA's assistant never ran payroll because she ran into an issue with my bank but never informed me. When I learned of this, she told me that she was very busy because it was tax season and said "Sweetie, if it was that stressful to you, you could have just done it yourself". By not running payroll, they caused me to be behind in submitting a W-2 to get an employer medical insurance plan which means that I will have to pay over $700 for another month of my individual plan. Do yourself a favor and go somewhere else.

After reading Sumeet's Yelp reviews, I had such high hopes. Unfortunately, she has trouble…read moreresponding to prospective clients. My fiancé called and left a voicemail message, which she did not respond to. He called the next day, and she answered and said that she thought she had returned all of her calls. She told him that the best way to reach her was via email. So he conferred with me about scheduling an appointment with her, and then sent her an email. Here we are four days later, and nothing. So frustrating!

Sumeet was bright and very knowledgeable when we finally spoke on the phone. I was looking forward…read moreto working with her, however, she never called back or responded to my email after our initial conversation. Her prices were comparable to others but I wasted time trying to reach her by phone (it took 2 tries) and ultimately I had to find another CPA.

Don't! Don't! Don't! Must read entire review!! This guy is a straight up liar, procrastinator,…read morescam artist.. please for the life of you guys.. use my experience with this horrific company and just don't. Whatever his reasoning is below is a sham. He should be embarrassed.. If I can leave a zero I would. I was in dire need of an accountant. I had not completed my returns in a few years after splitting up from my spouse. Finally I reached out to Christian for assistance. I selected him because I wanted to give him some help on Yelp for being a small business owner who had hardly any ratings. He had this speech impediment that struck at my heart strings and I just wanted to give him a chance. Good God has it been a terrible experience since then. I finally got to a point where I am able to purchase a house and the ONLY thing at this point was my tax returns. I work in sales so it takes a while to get to a point where you make enough in commissions that you can show a profit to be able to buy a house. Anyway, it took him over TWO YEARS to do simple tax returns. TWO YEARS! At this point, I'm invested in this foolishness. I just wanted this to be done. During this course, of course, interest rates gone up A LOT!!! Anytime I asked him to fix anything it would take a month to get them back. I think he does that so he can scan us out of money pretending that he was working soooo hard on these files. The $1440 was already inputted into the QuickBooks supposedly.. smh.. the more I think about this, the more I get upset because of his shady practices. It's unbelievable. He took me on for a ride, didn't deliver, took my money, had the lamest excuses why he could not do anything on time or a timely fashion. Shame in him! The supposedly e-filed them. He never once checked to see if the IRS accepted the forms. He assumed that it was accepted but two bounced back. He charged me $1440 for the returns. Which I paid. A couple of months later, I received a crazy high IRS bill when it was supposed to be nothing, I mean this bill is so high, it is the cost of a brand new car. I called Christian and we stayed had to call the IRS.. that was less than one hour. In this call, we found out two of the returns bounced back. To his surprise, from his lack of work, I needed to snail mail my return, and he needed to take my ex spouse off one of them. I saw him play with the numbers on a zoom call adding and removing my ex-spouse in under five minutes. I by is he trying to charge me about her $1500 for all this. So for $1440 you do four tax returns and then now $1500 for a quick one hour phone call and simple removal of a person?? The numbers aren't adding up. It's obvious at this point, he doesn't care about this (me) client. He's slow played me for two darn years and still hasn't gotten it correct. I texted him about how ridiculous this was and how shady his business practice is and you know what he did?? He put his wife on the phone and she started talking mad sh*t to me. He literally sicked his wife on me. She had the audacity to tell me I should have done my taxes. Uhm hello, that why I hired you guys. Not to waste two years of my life hoping this joker would do his job only to take me for my money and never ever delivering on his end. During the two years whenever I asked for him to call me or the status of my returns, he always had an excuse either he was sick, his wife was sick, his kids were sick, or back all over again, or in the hospital or he's in school, or the funny excuse was he was at his real job. I said real job?? I thought he was an accountant?? His wife said he works somewhere as an accountant. He doesn't have his own practice. So what has he been doing these past two years?? Pretending to be his own company?? It doesn't make any sense.. I still don't have my missing two tax returns and he g wants to charge me an extra amount for work he's already completed. People if you are reading this... don't use him. I literally wasted two years. I paid him already for nothing essentially. I have to find a new accountant and pay them to do the work he supposedly did already. So I'm paying double either way but I will not pay THIS man twice who obviously sat on my returns for two years. If I went along with him, I'd be eating probably another two more years. This is ridiculous!!!!

Amazing, fast, and easy. They really went out of their way to help me. I can't recommend this…read moreservice enough! I will definitely be coming back here!!

I called, very apprehensive, as I needed 7 years filed, state and federal, and I was just waiting…read morefor a judgmental tone on the phone. Instead I got kindness, understanding and someone wanting to put me at ease and help. Christina was my first impression and she was wonderful. I dropped off my files, and then got a call from Angela, who was preparing my returns. We set up an appointment for the following week. Then she call me back a day or two later and said, "hey if you can come in today, I can still get you the 2020 incentive. But it has to be filed today!" I went over after work, and she went ahead and filed all 7 years, will 3 incentives that I missed from COVID. I cannot tell you how at ease I was, she was so thoughtful, and treated me with such dignity and kindness. I will go back once all 7 years are processed so they can help me set up a payment program. As someone whom suffers from Anxiety, panic attacks and just plain fear, this place... these people, were wonderful and I cannot recommend them enough. Angela and her Mother, who owns the company, were awesome. The world needs more places like NSA and more people like Christina, Angela and her Mother. Thank you NSA. Thank you so much.

I worked with Cindy Colman. She did an amazing job on my taxes and my parents taxes. The reason we…read morewent to her was my dad passed away suddenly and he always did my parents taxes. My mom let him do all the financial stuff so she wasn't sure what to do. I was able to find all of my dad's old tax returns and all of his financials through his financial institutions and Cindy was able to make sense out of everything. She did an amazing job she calmed my mom down got all the paperwork organized went through everything very very thoroughly. She explained the whole process. She explained what my dad had been doing with his taxes and that was very helpful. She even had me bring my old taxes with me and found that I overpaid and should get a $2000 refund from two years ago. I highly recommend NSA tax service.

I've been going with Liberty for almost a decade of working my ass off now and I gotta say the…read moreservices are always spot on. I usually have gone to the 72nd St the one across from the dollar tree that's next to the Dept of Social and Health Services or if they were limited appts when I was trying to go in there I would go over to the one on 38th st & pacific and they are must as amazing but this year I recently went to the one closer in Spanaway on 157th &pacific and let me tell you Angela is my new tax Prep bestie cuz she was delightful to talk to and was very helpful/ super quick to get my holiday loan (advance for Christmas) that I got $700 of my tax earnings just a few days later and a they also have another advance the East advance loan but u would actually need to wait for your W2(s) tax forms for the year you're filing for so that was a pain.. but to make things more sweeter they're always welcomed me with smiles and the smell of freshly popped (or close to) popcorn and coffee accents n with a whole fridge full of beverages even juice pouches for the little lovies n snacks & candies & freshly baked out the oven chocolate chip cookies she made while i was there too which made me feel very ViP lol so if you're wanting to get a tax center ^~^ ofc for me i keep going back to liberty tax cuz I've always been satisfied (if not more than)leaving out from there & so now the one on 157th it's where I'll probably be going to go to for do next years' filing!

Wife came in for Estimate two weeks ago. She went back a few days later, the gals working there…read morestalled and said they couldn't give her the w2s back. A week past and my wife went back to pick them up. They gave her the w2s but they kept a copy of the original w2s. She asked for the other stub and they took their sweet time to get it, after a few minutes they came back with the original but took copies. They said it is a company policy and I asked to see it. Since it doesn't exist, I asked to talk to a manager (Mitchell) and she said it was policy and I asked to see it. Mitchell said she didn't have access to the policy. Really!!! Stay away from this place.

Called to get an appointment to get our business taxes done and they have multiple people working…read morehere yet aren't taking any more clients. Wow I didn't know small businesses turned down business. We are a small owner operator and I'll be d@mned if we ever turn away business. What a costly mistake we know lot of other small businesses and we will never refer them to you for their tax needs. So be hopeful that you never need more business because you will not be getting any from us who are not only local but pretty vocal about our relationships with other small businesses. Shame on you!