Highly Recommend Kathy! She does our taxes at this facility. I got to tell you, i HATE having to do our taxes BUT, Kathy makes the experience very pleasant, she's savvy and does ensure you get the maximum tax return appropriately. Thank you, Kathy!!! read more

great service quick and easy Peggy was very nice Will be returning next year Been going to Jackso Hewitt for many many years read more

The Ladies at this place seem annoyed to be working there. They do nothing to help the customer and act like if they're doing you a favor.

I would totally recommend this office if they answered their phones and helped their clients. Been trying to get ahold of my tax lady and it's been a struggle. I've had the same lady for a very long time and want to continue using her but not being able to get ahold of her is a problem. I passed by the office only to find that there is no receptionist to help. I quickly left. If you are going to have a successful business please make sure that phones are being answered and not putting off existing clients read more

Amazing and helpful service over at Jackson Hewitt! Christian was did our taxes and he was very informative and experienced. I felt very comfortable filing my taxes with them and will definitely go back! read more

I got my taxes done here 4 years ago and I've been coming back ever since. For the first 2 years I worked with Marilyn. She was so friendly, you could see she found joy in helping people with their taxes and I always left like I was really being taken care of. After Marilyn retired, I was elated to work with her daughter Cathy. This is now my second year with Cathy and I don't want to go to anybody else. I don't even live nearby and I have no problem making the trip. The apple doesn't fall far from the tree, Cathy is wonderful to work with. I always feel like she's rooting for me and wants me to get the most out of my taxes. Filing taxes can feel like such a daunting experience, but with Cathy she really makes the best out of it! A couple of tips: 1. This Jackson Hewitt is separate than the others, which means not all the promotions that you get in Jackson Hewitt emails apply to this location. I feel like if you're a new customer some probably do, but just be aware that they are separate from the other Jackson Hewitt corporate locations. 2. CALL to book your appointment in advanced, don't leave it to the last minute! 3. If you've been with them before and like who you worked with, you can make an appointment with them again this year, just let them know when you call 4. BE KIND! When I was getting my taxes done a man walked in DEMANDING an appointment, he was livid that he couldn't be seen and demanded to be seen the following day. Do not be this guy. Plan ahead, make your appointment by phone, don't wait till the last minute and expect to be seen. That's unrealistic and also gross! Parking is always easy, it's in a huge shopping center. read more

Worked with Ms. Norma Perez again this tax year, she is always pleasant. and so knowledgable. I enjoy meeting with her every year! thank you Norma have a wonderful year read more

Norma was a great help with filing taxes with this year. Helped filing my entire household. Quick & efficient!! read more

Great experience overall. I called around during low season to get my taxes done. Many places didnt return my call or quoted me an outrageous amount for services. Finally we found Oriana, as she worked with my wife and I. She was reasonable, patient, thorough, and educated with current tax codes. We felt like it was someone we could trust. We will definitely be back. read more

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Valery was absolutely fantastic. Super friendly and informative. If looking for a spot to have your taxes prepared, look no further.

I've been a customer for a very very long time and I just can't believe how much I am charged to have my taxes done there. Almost 700$. They don't even offer a returning customer discount. I appreciate the customer service I receive but not what I am being charged. read more

Went today to get our tax documents done the 2nd time and was helped by Peggy. She was very friendly, helpful, and very thorough in her handling of our paperwork. She also asked detailed questions to us to make sure that we don't miss any important documents or any potential refunds that we might be qualified for. We are very satisfied with the service and will be returning here again next year. read more

Norma Diaz is the best tax preparer, she is patient and honest. I've been coming her for the past 2 years and she makes it smooth and easy everytime. Highly recommend this location. Thank you Jackson Hewitt! read more

Great experience Norma was very knowledgeable and professional. I'm definitely going back.

I'm a little bummed. I gave them a 5 star review last year even though i recall there being issues with the online booking system. Same deal this year... they continue to allow you to make appointments for unavailable time slots. I chose a 5pm weekend appointment but was called and asked to reschedule to a different day only, unlike last year, my schedule couldn't accommodate their availability. I recommend skipping the booking system and calling to schedule. Definitely don't make the mistake of changing your work schedule unless you have spoken directly to someone at the office. read more

I've been getting my complicated taxes done here for almost 10 years. They were always nice and helpful but under the new management they are excellent! Owner Kevin B. personally helped me with a recent audit. His knowledge and interactions with the auditor were exceptionally professional and helpful. I felt so supported and it helped make the unpleasant experience as good as it could be. Kudos to the staff for all the help! I strongly recommend getting your taxes done here!! Double thumbs up from me! read more

Valery Galeano was great and very professional. Love the friendly atmosphere every time I have been here

After recently moving I was looking for a reliable and honest business to help me file my taxes. I was able to complete them virtually to avoid leaving my home during the pandemic. I had lost track of time and missed the my appointment time but Kevin was flexible with my schedule and completing my file. He helped explain the process and always ensured he answered my questions. The process was easy and hassle free - I will utilizing their services again in the future. read more

We saw Norma in the Whittier office and she was great. She was very thorough and explained everything to us. We will return next year!

Very bad services,more than 15 years my husband went there last 3 years i used to go with my husband totally disappointed.So this year i choose different place i completely satisfied with new tax service. read more

I didnt go through with filing because im too poor. But i had set an appt over the phone. Went to appt with my documents the next day, asked them for some straight up advice, told and showed them my situation, very helpful and kind people. I will go back to file my 2019 in a couple months when i get more money. Thanks. Bc its hard to find good help These days. read more

Awesome customer service provided by Norma Perez-Diaz. Here at Jackson Hewitt. Very up front and informative on any new tax laws.

Miss Norma Perez-Diaz at Whittier, CA, has done an exceptional job with my wife and myself taxes! I recommend Jackson Hewitt tax services. Norma was super friendly, informative, and very punctual with the time it took to file from start to finish. We thank you Jackson Hewitt and miss Norma for your services. read more

Did my taxes with norma she was very helpful and answered all my question. She was very knowledgeable

After talking to Kevin the owner about the problem I was having He was very respectful and friendly. He went over my information and was able to catch the error. During which time he was very sorry for the error that had occurred. He helped me with the problem I was having. We had a very nice friendly respectful conversation. I would recommend you to get your taxes done by Jackson Hewitt. They do work hard to try to resolve whatever issue you may be having. read more

I came here to do my early refund, so that I could have some holiday cash. The tax consultant was knowledgeable and helpful. She was able to get me my extra cash for the holidays. I have been coming to Jackson Hewitt for 3 years and I've always had a pleasant experience. I appreciate all the help the provide to help me get the most back on my taxes. read more

I had an amazing experience at this location, the guy that was helping me out was very friendly. He made me feel very welcomed, I would recommend going to this store I wish I knew the guys name I'm sorry that I forgot but he's really cool and funny. Thank you again! read more

Honestly one of the fastest place I've ever got my taxes done they are all very polite and work fast! Even when I went their system crashed but they were able to get it done quick right after This is only place I trust... read more

I went in for my first time doing taxes and they helped me quickly and offered an advance on my refund which I was approved for so that was awesome! I had brought my son and there was an area for him to play which he enjoyed, also they offered us free drinks and candy/snacks (: . I'll definitely be coming back next year! read more

Christian and Kevin helped me do my taxes. It was a good process. No really issues. The staff is helpful and kind. The inside office is nice and well setup. read more

Sonya was very patient and kind with my tax situation. She was clear and thorough. Will be coming back!

Thanks again Jackson Hewitt even after they helped me with my return which went smoothly, I had some questions and they promptly took my call explained everything to me. I will continue to use Jackson Hewitt in the market place from now on, unlike some places that just want to make a buck off you , Jackson Hewitt cares about getting me the most from my refund. Thanks again Kevin, Sonia , Nick read more

Kevin and Susan are both such a great pleasure to work with. They are extremely knowledgeable and professional! I am so glad to have met them and I will definitely continue coming back to them every year! read more

Rey is the best! They explained everything to me, I brought my son and he's a hyper kid and they were good with him and Rey made him feel comfortable! I will definitely come back and I will refer people as well! read more

Marilyn is great! Highly recommend her. She's warm and friendly and has 19 years of experience. It definitely removes the cold and stoic experience of doing taxes. Sharon the receptionist was also very friendly. First impression was pleasant. Came with our 18 month and we didn't get treated any differently read more

Jackson Hewitt Tax Service - Very clean and peaceful - Tax Services Near Me - Whittier, California

Rey Sodini made sure I got the most back this year! He was very professional and shared a lot of great information. I will be traveling from Anaheim every year. read more

I have been going to Jackson Hewitt for years to do my taxes. I appreciate them so much because not only so they do my taxes at tax time, but they answer any questions I may have for them at any time during the year. Jackson Hewitt is always available to help me with anything I need. read more

I have trusted this tax office for the last 3yrs and more so now that Jack Moya helped me out. He's awesome, took care of me quickly. Go see him at Walmart on telegraph in Santa fe springs read more

Marilyn Dech has been doing my taxes for years and she is the right person to go to. Marilyn is hilarious and fun to work with.

I've been going to Jackson Hewitt for 9 years and I'm never disappointed. Everyone is always super friendly and helpful. Marylin Dech is amazing !:) read more