We put an offer in on a home in September, and set a closing date for mid-October. The week before…read morewe were set to close, our loan officer contacted us and said that she had not even started on our loan because she didn't know we had a closing date, so it was pushed out to the 2nd week in November. She requested more information from us several times over the next few weeks, and it became very apparent that, while they advertise that they do VA loans, they really do not have a clue how that process works. Two days before we were supposed to close for the second time, we found out that they still had not done an appraisal on the house, so the closing date would have had to have been pushed out yet again. This is really unacceptable. I would not recommend Cunningham & Company because they just don't seem to have it all together.

I got my boundary marked so I could identify clearly at a good price. Blackrock Surveying is…read morehelpful and professional. I highly recommend.

From the owner: We provide boundary surveys, intensive site-specific topographic surveys for construction and…read moreplanning, staking services for new builds, Flood Elevation Certificates and Subdivision surveys.

Caley Bowman helped sell our house in the summer of 2026 and did a stellar job. We've worked with…read moremore than a dozen agents in our life and she's now at the top of the list. She used her network to help find contractors to make repairs before sale; organized everything to market it, including staging; and stayed on top of everything. We sold it in six days even in a down market. She's also a nice person who was a pleasure to deal with.

Last November we purchased a house in Weaverville, the Real Estate company that represented the…read moresellers was Mosaic Realty and the agent was Leann Bound. During the negotiation and subsequent sale, communication with our agent was extremely slow and we couldn't shake the feeling that they were playing games. We were told there were "multiple offers", "the sellers were very difficult to get hold of" and we only heard that our offer was accepted after waiting several days and finally providing a deadline. It made us feel manipulated throughout the process. Not the main reason for this review as it gets worse. A 2023 Kawasaki Mule side by side was included in our Purchase Agreement and was to be conveyed to us and was included in the contract purchase price. At closing, our attorney said that they had a document confirming the vehicle had been paid off and was free and clear of any liens, however they did not have the title, but expected it to be sent within the week. We closed on the house and waited for the title. Nothing for months. We finally contacted Leann who said it was not her job to follow up with the sellers and refused to give us the sellers contact information. We began contacting the owner of Mosaic, Michael Figuera and he basically gave us the run around and after a couple weeks of texts and emails he finally replied: "it was not his responsibility, stop contacting him, he was a real estate agent and anything else that conveyed with the contract was not his or Leann's concern"! After further research, we discovered that all we needed to obtain the title was a Bill of Sale from the sellers. I asked Michael Figuera one last time to contact the sellers for this and he replied that he had already done so, the sellers "don't want to be bothered and to stop contacting him". Months after the sale, I was able to finally get the contact info of one of the sellers and sent an email requesting the document and letting them know what we had been through with the DMV and how we'd asked Mosiac repeatedly to intervene and contact them for the document we needed. Shortly after I sent the email, the sellers responded immediately and said they were very surprised that the issue was not taken care of and that Micheal and Leann had never contacted them about it! They were very apologetic and quick to respond. So we finally received the Bill of Sale and were able to get the title from the DMV with no help whatsoever from Mosiac Realty and only encountered obstruction and a dismissive attitude. It's inconceivable that they were both complicit in doing everything they possibly could to not help when it would have been so much easier and professional to honor the terms of the contract in the first place and attempt to help us get the document we needed. What a horrible experience!

I am writing to review specifically for Lenoir Medlock, who was going to be our listing agent for a…read morehouse we own in North Asheville. Our family ultimately decided not to put our house on the market, and such I can't give a full proper review to describe the whole experience. However, I will provide my account for the two months we worked with Lenoir. In a nutshell she was fantastic and provided one of the best experiences I've had working with a property agent of any kind. From the very beginning she was extremely attentive to our desires and talking through what was realistic in what we wanted to accomplish in selling the house and worked with us every step of way to conduct a thorough inspection of our own and helping triage all of the necessary things we needed to fix as a result. She was also fantastic in consulting with us on what we needed to improve aesthetically to make the house show well, and after we finally completed that work, we definitely agree that she was spot on with her recommendations. Ultimately though, she just has a great disposition and was fun to work with, and had no problems at all coordinating with us irrespective of whether we were in town or if we remote and available by email only. If we do decide to list this home in the future, she is the very first person I am reaching back out to.

From the owner: We are not the superstore of real estate companies; we are the specialty store that knows the…read moreneighborhood, the neighbors, and the ins and outs of Asheville like the back of our hands. Founded in 1968, Preferred Properties of Asheville agents have earned a sparkling reputation for integrity, professionalism, and unmatched customer service. We care deeply about Asheville, and consider our clients our neighbors, or our potential neighbors. Indeed, with two offices in the heart of downtown and Biltmore Forest, we are very much a part of the neighborhood. But perhaps the best testament to our service comes from the people who we share Asheville with. Ask anyone who has done business with us what the experience was like, ask anybody in town what kind of neighbors we are, and then ask yourself, "Are these the people I'd like handling my real estate business?" We're confident you'll answer, "Yes!"