The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.

No FedEx office in town?! No problem! Bring any FedEx packages here and they'll ship them for you!…read moreThey can help with FedEx, UPS, and USPS. I've been in twice so far, and both have been positive experiences with short wait times and friendly staff. I went in once to ship a return via FedEx - they scanned it and gave me a receipt and I was on my way. But before I left I saw that they sell packing peanuts, among many other things (packing/shipping-related and not). So I returned to recycle some packing peanuts and they happily accepted them. This newer store is conveniently located in the Big Johns shopping center at the north end of Healdsburg. Park once to ship packages and buy groceries! They have another location in Windsor. Happy to have them in town and I'll definitely be back.

I dropped off an important document and paid for next day shipping. Unfortunately the document has…read morestill not even been retrieved from the UPS access point, the drop off time is listed as four days after the actual date I brought it in, and when contacted I was redirected to a different sister store they had sent it to who said they would not be able to help me find the package. Very disappointing experience.

Going to the post office is not always a preferred task, but Ellen and her team at this location…read moremake it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.

I went into the post office yesterday & the staff were super nice. It was around 4:57pm & they were…read moreclosing but they still provided me with the service I needed. The lady at the front desk was very friendly. Exceptional Service!!.

The best in town! Fast, reliable service and outstanding customer service. They were friendly,…read moreprofessional, and made the whole experience easy from start to finish. I highly recommend them!

Great experience!! Susan is super friendly, professional, and very helpful throughout the entire…read moreprocess. They answered all of my questions, made sure my package was properly prepared, and got me in and out quickly. The store was clean, organized, and provided excellent customer service. I highly recommend them to anyone looking for reliable shipping and mailing services!

its good it has some issues but its g-ville. I am not a fan of the humongous dog that is super all…read moreup in your business when you go there. Its a decent place. It has some issues, kinda 3 stars but we will go with more towards 4.

Signed up for a rental mail box and the owner forgets to give me back my driver's license which I…read moredidn't notice until I was 1/2 hour away, forcing me to drive back and pick it up, wasting an hour of my busy schedule. Mail given to other customers by staff; had to bed for over a month to get the item. Harassed by a customer's abusive dog that was allowed to enter the building, forcing me to tell the customer to get the vicious dog away from me from fear of being attacked. Had my mail stolen when their facility was burglarized. Complained to the owner and he told me they would renew my contract. Pathetic business that abused me, didn't protect my mail, and allowed an abusive dog to enter the building to harass it's customer then victim blamed me for their liability & incompetence.

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

The most amazing customer service . Roy, the owner, was very helpful and very accommodating. I…read morewould recommend to all and especially for shipping a few bottles of wine . Thank you Roy for all of your help. Much appreciated

Staff was very helpful with good advice on packing. The price was more than reasonable. I will use…read morethem anytime I need to ship. I was so impressed!

Very last minute I needed to complete Live Scan fingerprinting for school paperwork for a state…read moreexam and due to dry hands, the machine at my school could not capture my fingerprints. I called and explained my situation. They were so kind and compassionate and said I could come in to have them completed. I am so thankful that they were able to help me and that I was able to make it back to school, attend graduation, and submit my application for the state exams. Amazing customer service. I highly recommend them.

Family run business great company and work ethic . I go there to mail packages to my grandchildren…read moreand they always take the time to mark sure everything is packed well and the girls will get their gifts from nana.