whew from the top they pick and choose when they tow for my apartmen complex they went show for months then we'll do a sweep after only putting notices on some cars i caught them one night and they almost ran over my feet trying to tow my sisters car while i stood beside it and in a tantrum picked my car up with it running and me in it and STILL WANTED TO BE PAID TO PUT THE CAR DOWN Seperate incident my bf car got towed and it took 4 and a half hours of otw down the street almost there to get it back! read more

Bad service . Avoid this company & please watch out for your vehicles because they will tow it unexpectedly.

Horrible. Colton is not trust worthy in my opinion. He charges ridiculous fees just because he can, and charges for work not done such as an admin fee to separate a boat from a trailer, which he clearly did not do. It's a shame that this man is allowed to operate a business. Please look elsewhere for your towing needs. He also likes to hang up, use fowl language, and is very unprofessional. He will actually post photos of your personal vehicle on his Facebook page using it as advertisement without permission. read more

Jackson Towing & Recovery - Tow bill - Towing Near Me - Sandston, Virginia

These guys over charge and then post pics about their "scores" on facebook... all bad, sure you've got a job to do but you are going to brag about your extortion? Shameful... I hope karma gets you! read more

Jackson Towing & Recovery - Towing Near Me - Sandston, Virginia

Unethical, way overcharged $250 admin fee on, truck, boat and trailer??? They took advantage because the saw a nice boat and truck and towed it! Place isn't even professional enough to have work orders with their company info printed on them, they have to hand write them! read more

Possibly a great towing agency but not if you park somewhere legally and they snatch and hook you truck and boat. Taking a nice truck and trailer only to impound in a muddy lot. Extortion at its best for the charges and fees. read more

Jackson Towing & Recovery - Towing Near Me - Sandston, Virginia

Scum of the earth. Avoid this place at all costs. They make illegal tows. They charge 250$ administration fees on illegal tows. They threaten customers who leave bad reviews. Need I say more? read more

No stars. Had to give one to post. Unethical and predatory Charging unreasonable fees on top of illegal tows. Stay away at all costs. This is despicable practice and with owners who have no ethics or morals. read more

Towed my legally parked car and gouged me to get it back! Fraud! Said they would refund but never did.

Thief's towed a persons boat and pickup illegally. Then extorted 1500 in fees they screwed with the wrong group of people.

As a professional tow owner/operator this outfit over charges and acts unprofessionally

Opportunist's at their finest bragging about their impound prize on social media: $1,500 plus to tow a truck and trailer: impound fees, storage fees, admin fees, (plus an extra administration fee for the boat on the trailer for a grand total of $750 just in admin fees), plus the labor were all extravagant. Then the truck and trailer were parked in a muddy impound lot leaving owner with the additional expense of cleaning the truck, trailer, and boat combo... I'm sure there are more reasonable and considerate towing companies to do business with, I would avoid these guys at all cost. read more

There are a lot of places out there that you can get towing and recovery services from.You need to strongly consider finding one that operates above board and with integrity and professionalism and not a place like this. read more

Rip offs fraud, just look at the pic of the invoice they charged an innocent gentleman 1500.00 to get his truck and boat back that they shouldn't have towed in the first place. These are the type of companies that need to be put out of business !!!! read more

Do not use this company. I had a breakdown yesterday...I am AAA member. They called this company at 9:45 --- they NEVER showed up or called me. At 1:00 a different company was called to assist. When AAA called Jackson - they were told several "fibs" -- stuck in traffic...on snow covered road - no snow and we live in the Amherst county. DO NOT TRUST THIS COMPANY. read more

Apt company told me this was their towing company for illegally parked cars called 2xs NO ANSWER THIS IS A JOKE OF A COMPANY DO NOT USE THEM. CLEARLY THEY DONT CARE about making $$$ my grandparents owned a towing company my whole life best believe they answered phone Calls why bc they gave a shit about people stranded in bad situations and they cared about making That $$$$ this company is a joke seriously don't give them a dollar if you wanna blow $$$ give it to the homeless people who manage to find sharpies which are stupid expensive to make beautiful full signs instead of this waste of space company. read more

Considering I woke up with no car in my driveway (neighborhood issue), already aggravated, my experience with Jackson towing was very pleasant. Jackson was very kind, personable & friendly. When I went to pick my car up, it was up front and ready to go. Over all great experience. read more

Do NOT Use the business. First, you will pay a $250 administration fee on top of any tow charge. My BIL was towed from a business he was patronizing AND changed $250 "admin" fee for his truck, trailer, and boat - $750! Plus a tow fee and impound fee for a total of over $1500. This tow company is a like a buzzard that just waits for someone to be in the wrong - unfortunately (for them) they were in the wrong this time! Second, they are dishonest and who wants to give business to dishonest people? The admin doesn't k ow the owner yet a Facebook post shows them nearly kissing. Colton says there are 2 Coltons. Then a later call says the owner is eddie. They are the type of people that make this world seem like a bad place. Give your money somewhere else - anywhere else! read more

Awful, totally dishonest, outrageous fees, nothing but crooks. Stay away! I repeat stay away!

Shadiest towing company around. Fees on fees in fees. If your car happens to have 4 wheels then each wheel might get a $250 admin fee. Driving around and towing random vehicles that are parked in a dedicated parking lot is NOT the right way to do business and you'll eventually find that out the hard way when the word gets out. KARMA is a bitch!! read more

Towing boat owners when you have no right to tow them. Then serve them a crazy bill. Nice going you slob.

Avoid this company at all costs. They will not only tow your vehicle for no reason, they then charge you excessive fees that are not the industry standard. read more

Crooks.. charges a $500 admin fee for a tow they had no business doing in the first place. Crooks..

Very rude people. Doesn't care about the equipment there towing. Damages equipment then denies it. Says he has pictures to prove won't show. Also over charges on tax read more

This company is a fraud. I live a complex my car was towed at 6:30 however the non owner non manager wrote on the towing ticket that it was towed at 335 refused to provided pictures could the man they have at the tow yard is just a security guard he doesn't know anything but was able to contact the non owner immediately. I have filed a complaint with BBB I hope this happened to no one else read more

They tore my truck up when they decided to take the wrong truck...... They got the wrong truck, messed mine up.. Now they will be sued

I called at 10 am to get a car towed and was told no problem will be a couple of hours. $ hours later i called and was told he was ont he way to get it. 2 more hours later i called and was told the truck driver went by and my car wasnt there. REALLY if you dont want to do the job just say so dont b s people. Now its 430 in the afternoon but another company went and got it and brought it to me. No one called me i had to keep checking with them.breally unprofessional. will never call them again and going to warn all my friends. stay away from jackson towing read more

do not use this service! i called at 1130am and at 6:06pm no one ever showed up. the guy told me he would call the owner to reduce the price and they started avoiding my calls. unreliable and unprofesssional. read more

Had an alternator go out on the interstate coming back from vacation and just so happened to coast (literally) into highland springs across from an advanced auto parts. Since I suspected the alternator as the issue I asked if they had one in stock and also if they knew of anyone who could install it on a Sunday. They suggested I give Jackson a call. They were available and confirmed that they could install it for me. After having AAA tow me to Jackson's, Bill the mechanic installed the alternator right in the parking lot (with the help of several colleagues who pitched in). It was no small task given the limited space of my civic and the inability to get the car on the lift. When it was done the car worked great and they charged me an unbelievably fair price for the labor. I am very thankful for their help, and on a Sunday no less! From my experience they are as hard-working and honest as they come. read more

good price sorry service's 2 much play not enough work...drinking seems 2 be a big issue.when you call you never get a straight answer or no phone call back ,and that leads to the problem not being fixed,in fact my truck runs worse then it did before i took it there read more