Service is horrible. Stacks people in like cordwood. Damaged my eyes, and I had told him NO. Found out later he had severely damaged the eyes of three people I know. One was a man who was blinded. Two thrumbs Down. Too bad there isn't a MINUS stars rating. read more

I really dislike leaving negative reviews, but my experience here kinda sucked to be honest. I am so glad I got up and walked out whenever I did. I would not trust anyone there around my eyes. It started out like this: My appointment was as 8:30: I arrived at 8:15. My first impression of the overall building/atmosphere was small, outdated and unorganized. At 8:15 there was already 4+ people in the tiny waiting room. I waited about 45 minutes in the waiting room. I found this odd because my appointment was so early in the day I figured I wouldn't have a very long wait. Finally, after what felt like forever, a tech calls my name and I am placed in an exam room. The room was cluttered and was not clean. All of the equipment was outdated. The tech checked my eye pressure with a machine that was taped in certain spots because it had appeared to be broken before. My eye pressure readings were extremely high, but the tech assured me that these machines mess up all of the time so don't worry. She got another device and re-tested me and everything was fine. Then she went outside to ask another one of the techs if we were going to dialate my eyes, and she said no, there probably is not any reason to do so. After my small exam, the tech led me to ANOTHER waiting room called The Dilating Room. (this is pretty common at eye doctors i came to find out) But oh my gosh this was like a 6x6 room..so tiny I started to feel claustrophobic. And of course there were literally 6 people in this tiny room. When I sat down to join the group of sardines, I listened to everyone talk about how long they have been there. One gentlemen said he had been waiting in the dilation room since 8:15 (at this point it is 10am). At this point I start to get nervous because I only had my babysitter for a couple hours. I called my mother (she was the one who was watching my daughter) My mom informed me that the place I was at did not have a good reputation to begin with. She told me a story about how Dr. Jackson accidentally messed up on one of our friends eyes. This was enough to get me to walk out right there. As soon as I got into my car, I made an appointment with another local eye center for the following day. When I went to the other eye center the next day, I felt like I could now write an accurate review on Jackson Vision and Laser Center, comparing it to the "other" eye place. The things the "other" eye center did/had differently: 1. Better parking 2. Bigger waiting area/dilation waiting room 3. I got called back within 1 minute of waiting. 4. Patient forms can be filled out before hand on the computer. 5. There is more than one doctor. and it seems like over-scheduling patients at this place is less of an issue. 6. The inside was way more well kept and maintained and modern. 7. it looks like they had a better glasses selection 8. The techs do less with you, and the doctor does more. I really liked how the doctor was the only one who touched my eyes. At the other location the tech, like I said she measured the pressure of my eyes, which was OK with me but now that I think about it, I feel like the doctor should be the only one that really touches your eye, especially when dealing with a machine that touches directly on your cornea 9. at this location The doctor said he wanted to fully dilate my eyes and the doctor gave me three separate Eye exams just to make sure he was giving me the right diagnosis and he took extra care with me. I was kind of surprised when he said he was definitely going to dilate my eyes because the day before at Jackson vision and laser center they said there was no reason to dilate my eyes whatsoever.... good thing I decided to dilate my eyes because I had a pretty serious problem going on. I felt like if I would've stayed waiting at Jackson vision and laser center I would've gotten the wrong diagnostic, although I can't be all of the way sure because I never met Dr. Jackson or gave him a chance to look at my eyes. 10. just the overall basic eye exam was WAYYYY more detailed. the tech did like 5 or more additional eye tests that weren't done at jackson vision. read more

Okay, I have held off writing this for 8 months. I went to dr. Jackson in may 2017 and had cataracts removed and paid a lot of money for the restore lenses as I did not want to go back to eyeglasses. at first I was elated as I could read anything no matter how small print and do my job. the drawback was the huge spider webs I would see at night and headlights blinding me. however this got better over time as your brain has to adjust to the new sight. I still see these webs but they are not nearly as bad as they were , and I was told a few people will have this issue and most will only see a halo which is to be expected. one eye turned out a little different than the other, he gave me 20/20 in one and I developed 20/50 in the other. I put it off for months due to work . however finally went back and had Lasik to fix that one eye, he did this at no charge !! my vision is now perfect and totally satisfied. He truly believes in his patience and has there best interest at heart. read more

BE VERY CAREFUL WITH THESE PEOPLE!! They do not tell you the truth I was supposed to be able to have lasik after my cataract surgery for the 2150.00 I paid up front for (premium technology lenses which by the way only cost 490.00 I found out later). I am NOT HAPPY with my eyes and he will do the LASIK but wants another 900.00. He kind of has you since he already has done surgery on my eyes. I am not happy with my outcome my eyes have different vision they are not the same and he won't do anything unless I pay him MORE money between him and the surgery it cost me and my ins. more than 15000.00 and I went in for a 3700.00 lasik surgery. BE CAREFUL WOULD NOT RECOMMEND GO SOMEWHERE ELSE read more