Wow! This place has changed since I took swim lessons here almost fifty years ago! I just went for a workout but it appears there were lots of programs in progress for a Saturday morning. The equipment in the gym is plentiful, although I never did find kettle bells, even though I was told they were there somewhere. Childcare is cool. They have a big play structure in the room that my boys loved. I would give this gym a higher rating if they had a way for me to connect to the audio on the TVs rather than resorting to closed captioning. I guess I'm spoiled at my home gym. read more

After a $26 million renovation, the Jackson YMCA introduced a basketball-gym bag rule and lockers that are too shallow for a full-size gym bag. I'd used the same type of bag for years. Until June 23, 2026, that rule had never been enforced on me--not in the months after the remodel, not on prior visits. When staff pressed it that day, it felt arbitrary and set up a conflict that didn't need to happen. Day to day, it's an all-around poorly managed operation. They held the grand reopening after the renovation with a backboard pad already torn off and jagged metal exposed--it took well over a month to get it repaired after I kept asking. The gym floor is consistently filthy. That wasn't an isolated bad day with one employee. Over the past year I had multiple run-ins with other staff who were rude or dismissive. One involved a staff member who moved to shut the whole basketball gym down over kids misbehaving. Another involved two basketball players I coach and mentor who needed a ride home: while I finished a quick workout (about 15 minutes) in the 24/7 workout area after regular hours, staff wanted them to wait outside in the winter instead of letting them sit in the workout center seating area. My one-year suspension letter cited a pattern of my conduct--not just one incident. On June 23, 2026, the bag dispute in the basketball gym escalated badly. A staff member followed me, used profanity, made deeply offensive comments about my deceased mother, and said he wanted to meet me in the parking lot after his shift in about 45 minutes. He then took off his work shirt, handed over his walkie-talkie, and attempted to physically assault me in the basketball gym. Police were called; staff and other members physically restrained him until police arrived so I could safely leave the building. I filed a formal complaint to the CEO the same night. The next day, when leadership called to hear my side, I was asked not to post about the incident on social media. That left me feeling they were more focused on controlling the story than on member safety. Leadership said an investigation was underway and that security footage was preserved. I was told to avoid that staff member while he remained working in the same gym area. I bought a compliant backpack and used the locker. I tried to resolve things in writing. When the investigation concluded, I received the one-year suspension--not a clear outcome on staff accountability or whether members are actually safe when things go that far. I'm a long-time member. This is my experience: inconsistent enforcement, neglected maintenance, staff attitudes that added unnecessary tension, and a suspension that landed on me after the worst incident. Decide for yourself whether that matches "safe and welcoming for all." read more

The maintenance man who works in the locker room (an older black gentleman) is one of the kindest people and best workers that I have ever met. He was such a great hire for the Y. I have never not seen him in there, cleaning and being so helpful to anyone who read more

Excellent YMCA. Friendly helpful staff. This Y is well managed. Nice members too. Also very clean. Plenty of parking and conveniently located downtown. read more

I love this Y. The staff is friendly and helpful and always welcoming. The locker rooms are clean,and the steam and sauna rooms are always a treat after water aerobics class. While the membership cost can seem a bit pricey, when you consider everything you can do and all the equipment you can use, it is well worth the money. Yes, classes cost extra but save money by buying the monthly pass for $16 a month and you can take as many classes as you want. Most members are pleasant and friendly and just as nice as they can be. I've made many new friends at the Y! read more

This is your typical YMCA. They are starving for money, and their billing practices is ridiculous. The programs are often manned by young adults who are doing it for a paycheck. The building is starting to show its age and needs a major inflow of cash to improve things. read more

It's so expensive!! Even with financial aid, it's way too expensive. Which is really too bad, because they have so much to offer. With a ton of classes (which cost extra), machines, a large gym and track, and even a rock-wall! Pretty cool, but I just can't afford it and had to cancel my membership. read more

I have mixed feelings about this place. I'm a member here and workout 5 days a week here but only because its the best available gym in my opinion in Jackson. Could use a to. Of money to improve on the place. read more

Visited this Y while in town for work, used the AWAY program as I am a member from another Y. My review is quite limited as I only used the pool and locker room. If I visit again in the future I'll edit to add the other facilities features. Pros: -Great pool, with a good cool temperature -Hot showers and soap containers (always a pain if not provided and you forgot your own) -Free access using AWAY program -Free on street parking -Friendly staff -Music playing in pool area (why don't more Y's have this?) Cons: -No free towels (forgot my own and had to use a sweatshirt) read more

It's kind of dank it's kind of convoluted but the staff are friendly the machines always in working order and its never super crowded all and all I enjoy being here read more

Took the kids to swim at the pool.the front desk people are kind of rude.waited there for 20 min while the lady is on the phone just to pay to go in pool.my son and I go to the locker room to change and there's are some really. creepy stuff going on in there.it was like walking into something from the seventies.reall out of date everything.steam room had mold and naked old dudes that should be at a country club but too cheap to pay for it.go into pool for open swim lots of rules from unhappy lifeguard.old person aerobic class in tiny pool next to us with pissed old timers giving kids dirty looks for jumping in and Gavin a good time.this place is like a retirement home.to change in locker room get the hell out of here.we notice the smell in bathroom is pretty nasty.next thing you know we notice were on the members locker room on accident.if I was a member here I would be pissed !this place is a shit hole!I have been to a lot of ymca as a guest around the USA and this place is one of if not the worst ymca I have ever been too. read more