Trailing message from my first post.Pardo Dentistry staff went above and beyond, working around my…read morework schedule. Many thanks and very appreciative for quick replies, explanation of treatment from start to finish. As for the treatment it was smooth and fast which made my anxiety go way down and relax with the music and glasses :). I still have a handful of visits that I'm looking forward to and I'm sure it gets better every time. Than you all for your patience, guidance, instructions and the hospitality/ family feeling. Respectively, MC

I absolutely would recommend this dental office. I have seen 3 dentist's and they are all great and…read morethe office staff is delightful.

They saved my life literally and my pain!! I was being seen at another dentist office. They went…read moreoff an old xray from years ago and what was suppose to be a cavity filling turned into a tooth needing a root canal and crown. They hit my nerve put a temp filling in once the numbness went away I went so much pain! I couldn't sleep I couldn't close my mouth they didn't give any medicine. When I called the next morning they couldn't squeeze me in to fix the pain and issues they caused! My husband comes to San Dimas family dentistry and highly recommended them. I called was a new patient and they were able to get me in same day, take care of the root canal and do the temp crown all in the same day. My pain was wrong. The dr was gentle explained what was happening through out the way. Him and his staff are very honest and explain everything. Being able to be seen as a new patient and have so much work done the same day meant so much when the dentist I've been going to couldn't even do that. I will no longer be going back to them and sticking to San Dimas Family Dentistry. I highly recommend them and promise you won't be disappointed.

This was by far THE WORST experience ive had at the dentist. I went in for a crown and later found…read moreout from another dentist that I didnt need a crown on that tooth. Also, the dentist was VERY rough...I cant remember the last time I cried at the dentist and boy did I...also the crown was cracked and was extremely bulky. I had to get it replaced (at another dentist) which was a far better experience.

I had an amazing experience at this dental office! From the moment I walked in, the staff was warm,…read moreefficient, and incredibly professional. Dr. Au took the time to explain everything clearly and made me feel completely at ease throughout my visit. You can tell he truly cares about his patients and pays great attention to detail. The office is clean, modern, and very well organized. I've never felt more comfortable at a dentist's office. Highly recommend Dr. Au and the entire team!

STAY FAR AWAY FROM THIS PLACE!!!! They charge you a…read moremandatory oral cancer "screening" which you cannot opt out of and is required every 6 months. And if you don't agree to accept this screening and pay, they won't see you. This type of screening uses a special device that shines light to identify cancerous tissue. No such device was used on me so they falsely charged me for a service they did not perform. Of all my years of faithfully going to the dentist for my routine cleaning and checkups, I've NEVER had to do or pay for this type of screening, especially since it's not REQUIRED. This place wants to fleece you as much as possible. You're not a client or patient. You're just a dollar sign to them. This is sad because the actual dentist is nice. If I could give negative stars for this review, I would. I say again, STAY AWAY FROM THIS PLACE!!!

I found the Dentist of San Dimas through a landing page via google search. The option was for a new…read morepatient special $59 for a basic cleaning including digital x-rays. I called the office and spoke with Ely who confirmed the details and then I proceeded to make the appointment online. The process was very easy. Upon arriving at the office I was greeted by Brenda who was very nice (not sure what the other reviews about her were about) she sent me a link to complete my patient profile and it took all but five minutes. I was taken back for X-rays and photos of my teeth first and a saliva test which I'm so happy that they did. Everyone at this point had been so nice and caring which can usually be a hit or miss with dental offices. Then I was greeted by Dr. Courtney (USC educated Go Trojans!!!!) who was one of the most pleasant dentists I have ever been with. We had a briefing of my visit and then I was taken to the treatment room. Dr. Courtney then came and went over my X-rays and photos. I had been a previous tobacco smoker for years and knew that my basic cleaning was likely not going to cut it so I had come prepared. Dr. Courtney thoroughly went over the issues and suggested doing a deep cleaning to match my expectations of the visit for the day. She didn't try to upsell me on any additional unnecessary cosmetic services or anything that was beyond the scope of what we spoke about in our briefing prior which really made me feel comfortable. After I questioned cost Ely (who is such a sweet person) came and went over costs with me, everything was transparent, and I had a budget that I was working with. Without having to have a long extended negotiation and without any pressure Ely worked with my budget and came to an agreement. Once the treatment began I was greeted by the RDH Sarah B. Who was OMG so amazing and so knowledgeable about her craft!!!!!! She let me know that she had a meeting and that she would be doing half and Dr. Courtney would come and do the rest. Deep cleanings can be painful I knew this going into it and I didn't even feel the numbing injection that's how great she was. She got straight to work and was a perfectionist which I appreciate so much. Dr. Courtney returned for the second half and also with a perfectionist mindset really went in as gentle as possible and took care of my teeth. They were both so attentive in the process and asked if I needed breaks or if there was pain. Sarah returned to finish the process and when she showed me my teeth I was just amazed. They looked 100x better than what I arrived with! Yes. Pricing is a marginally higher than some dental offices, you just need to have a realistic budget to allow them to work with you. I would also say that the overall team was great and if it helps support the entire team then it's worth it. I will definitely return to them and highly recommend both Dr. Courtney and Sarah B RDH, not only for their knowledge and care but also just for the great energy they gave off during my visit. Thank you so much you guys, I'm very happy with the results!

I am leaving 1 out of 5 stars because I left the appointment feeling confused, upset, and…read moreinadequately informed. I scheduled what I understood to be a routine dental cleaning, but the visit became a comprehensive diagnostic appointment with X-rays, CBCT, intraoral photos, and an OralFitnessCheck/aMMP-8 test. I was then told I had Stage III periodontal disease and was given a treatment plan for four-quadrant scaling and root planing, plus an added "Bac Decon/Qd" procedure. My concern is not that periodontal disease was discussed. My concern is that I did not feel the diagnosis and treatment plan were clearly explained to me with objective documentation at the time of the visit. I was not shown a full periodontal chart with probing depths, bleeding-on-probing findings, recession, clinical attachment loss, mobility, or furcation findings. I also did not feel that the CBCT/X-ray findings were explained in a way that clearly justified a Stage III periodontal diagnosis. Because Stage III periodontal disease is a serious diagnosis, I expected a clearer explanation of the clinical criteria, the imaging findings, and why each part of the treatment plan was necessary. I also felt overwhelmed by the financial/treatment plan when I had originally come in expecting a routine cleaning. I have requested my complete records, including the periodontal chart, imaging, clinical notes, written diagnosis, and explanation of the treatment plan, so I can review them and seek a second opinion before moving forward. We will see if they send me my data that the ADA says we as patients have a right to request. Update 6/1/26: Only one test was given to me. I've asked again for all the information and called the front desk. Front desk staff said I would have this by end of day today. I will update again.

Very great dentist had the best experience with this dentist would highly recommend I will be…read morerecommending to all my family and friends

I have not gotten an appointment. But yelp says open on saturday...no call back. I left a message…read moreon Sunday for monday.... no call back. Left a message on Monday at 915 no call back. If this is an indication of their service.....ill pass.. Found a perfect DDS who took care of my ER visit.

Dr. Kassab and his staff are caring and easy to work with. Dr. Kassab is always checking on comfort…read moreand pain level. The quality of work is excellent.

I happened to come across this office by accident. What a fantastic accident it was!…read moreDr. Kassab and all the girls are just amazing. They have made me feel so comfortable and at ease with all of the care they have provided. They have gone above and beyond from scheduling to actual procedures. Going forward, I will always put my trust in Kassab Dental!!

I went in on a referral and the dental crew did not disappoint. The staff are friendly,…read moreknowledgeable and they don't try to up sell you anything you don't need. The most up to date state of the art x-ray equipment and even laser treatment for your gums. Quality care and friendly service. I will be back again.

The staff were all very welcoming. Dr Choi was thorough, answered all my questions, and was…read morefriendly.

A couple of people recommended this office and I have not been disappointed. Dr. Natalie Sayegh and…read moreeveryone in office is kind, friendly and professional. They dealt with my issues promptly and I feel taken care of there. Highly recommend

I had a great experience at this dentist's office. The staff was super welcoming from the moment I…read morewalked in, and they made the whole visit feel easy and stress-free. The dentist Natelie was great and very gentle while cleaning my teeth, I left feeling taken care and with some very clean teeth. Definitely recommend! See you guys in 6 months!

Not only was this dentist kind and incredibly accommodating but they saved me from getting…read morethousands of dollars of dental work I didn't need! I am SO THANKFUL that I found them today. My fiancé has already changed to this dental office too. Here's the full story... I went to another local dentist who told me I needed two crowns and one filling. They used scare tactics to try to convince me that a special crown (not covered by my insurance) was the only healthy option! They were so adamant about it that they refused to offer the normal (affordable) crown options. It was going to cost me over $2,000 out of pocket! You can read the full story about them in my review to their office, but let keep this one about downtown dentals heroic actions today! I called my insurance and got switched to Downtown Dental today. I went into their office in person and caught them in the middle of their lunch time. I told them that, if possible, I'd like to be seen today or tomorrow since they are my last couple days off this month. Around 3:30 today I heard back from them. There had been some issue with my insurance (due to the switch of offices) but they were going to help me sort it out and let me come in right away to be seen today! When the doctor looked at my teeth she did not think I needed crowns at all! She said the old fillings just needed to be replaced. She agreed to take X-ray for free to confirm (since the old office already did and insurance won't pay twice). Turns out I didn't even need the crowns the other dentist was trying to sell me in the first place!! Downtown dental saved me from thousands of dollars in unnecessary dental work today, and they did it all with kindness and great customer service skills. Thank you downtown dental! Now I'm looking forward to my next dentist visit! (Ok, maybe that's a stretch)

I had a terrible experience at this dental place They do not want to help you. They took over 30…read morex-rays. They had me waiting for a long time go to the back right rear. Room which has two cameras watching you at all times they also have a live camera pulling in at you not sure what's the deal with that but that's the first time I've ever seen that I went in for a tooth with private insurance, which I told them if they can have the insurance help me out with the payment if not, I will pay out of my pocket to get it fixed. They told me that had an infection and to get it fixed. They basically told me to stand up and get out, they did not help me whatsoever with my chip tooth. Will never recommend this dirty dental place. My family will no longer go there. It was the first time I was there.

Beware! Extremely disappointed with the work done here for a crown…read more Initially when I had the temporarily crown put on, the bite was off and Dr. Desai shaved a significant portion off which caused my tooth to become extremely sensitive to a point where I cannot eat from one side of my mouth. Once the actual crown came, I should've known something was off when he spent a good amount of time shaving and adjusting the crown and opposing teeth. After the crown was put on, now both my crown and opposing teeth is extremely sensitive to temperature and I am experiencing pain from chewing. When I brought my concerns to Dr. Desai he stated everything looks fine and the pain should go away over time. I decided to go to another Dentist for a second opinion and his diagnosis was that the crown was oversized and it needs a replacement. He performed a series of bite test and he showed me which spots were higher than the others. Also you can visibly see that the crown was entirely flat on top due to all the shaving he performed on an oversized crown. Dr. Desai should have known that the measurements were wrong when the temporary cap did not fit. But instead of remeasuring the tooth and reordering the right sized crown, he decided that flatting the entire top side of the crown will do the trick. Initially his front desk staff was extremely responsive but after asking for a copy of the receipt and pictures of the x-rays, their response was are "extremely busy" and will try to email me the next morning. Next morning came, still no email.

Ive been coming to this office for a few years now, its beautiful clean and a aesthetically…read moreappealing office, the staff are always super friendly and attentive. I can say its been great, my daughter has braces and they've been taking good care of her in that department as well "thank you Rudy & Alicia". I have no complaints here. I recommend Dr. Desai and staff 10/10 Keep up the great work.