Great people. They do a wonderful job with watches. Prices very fair. Watch repair person is very…read moretalented.

I've been a customer of this business for approximately four years. I originally purchased a chain…read morehere and have returned periodically for cleanings and polishing. Over the past year, however, getting service has become increasingly difficult. I was only able to have the chain cleaned about twice and fully polished twice, despite multiple attempts, because I was consistently told there were no available time slots and that the wait was around two weeks. On or around December 9, I stopped in again to ask about having the chain cleaned. I was told once more that the wait would be two weeks. I then asked whether there was an option to pay extra for faster service, as many businesses offer express or priority options. This was simply an attempt to find a solution after repeated delays. The response I received felt dismissive, and I was told that faster service would require stopping work for other customers. I left without issue and was not refused service at that time. Based on that ongoing experience, I posted my initial review. On Friday, December 13, I returned to the store hoping to address the situation professionally and see if my concerns could be resolved in person. When I entered, the front desk employee immediately identified me as the person who had left the negative review. There was no attempt to discuss my concerns or work toward a resolution. The interaction escalated quickly. My review was referenced aloud, voices were raised, and I was repeatedly told to leave the store using profanity. One of the men behind the counter stood up and shouted at me while directing me to leave. Although there was no physical contact, the behavior felt intimidating and unprofessional. At no point did I raise my voice, use profanity, or threaten anyone. I chose to leave to avoid further escalation. For clarity, I was not refused service prior to leaving a review. I had been a paying customer for years. The refusal of service and hostile interaction occurred only after my review was identified. This update reflects my firsthand experience as a long-term customer and is shared for transparency so others can understand how feedback was handled in my case. Additional context to my previous update: When I returned to the store, both the front desk employee and a jewelry staff member immediately identified me as the person who had left a Google review. That recognition happened as soon as I entered, before I had said anything. Instead of attempting to address my concerns or resolve the situation professionally, the interaction escalated. Voices were raised, profanity was used, and I was told to "get the f*** out." One of the jewelry staff members stood up and shouted at me while directing me to leave. The front desk employee also participated in the confrontation. Although no physical contact occurred, the behavior from both individuals made me feel uncomfortable and unwelcome. I remained calm, did not raise my voice, and chose to leave to avoid further escalation. This update is shared only to accurately document how feedback was handled in person.

I am so happy with my experience at Singh's Jewelry. I wanted to upgrade my wife's engagement…read morediamond and it was going to involve some custom work. I was looking to go someplace local, not a chain retailer in hopes of getting a fair price for the work I needed. I reached out to Ron at Singh's Jewelry and he was happy to work with me and hear what I wanted to do. In just a few minutes of working with Ron he helped me understand that rather than upgrade the old ring's diamond, I could have a new ring for less than I was going to pay for the upgrade. The price we worked out was exceptional, I don't think I would've gotten a better deal anywhere else. He worked with me throughout the process, and I received the ring just a few days after my deposit. It was awesome experience all around that will definitely go back for any and all jewelry needs in the future. I can't recommend them enough! Now instead of altering my original ring, I got a new one. Check out the amazing new ring next to my original!

Great service. We had a diamond upgraded in a difficult setting where 2 rings had to be separated…read moreand put back together. They did it perfectly. I highly recommend recommend them for any jewelry work or custom work. I will be retur to do something with the removed diamond!! Highly recommend.

never too busy with these people they rip you off I got a bracelet made, and I send it to make her…read morebigga and I never got it back either my money 2k loss

In a community with NO SOLICITING Alex Alomar left his cards stuck in a whole bank of mailboxes,…read morewhere they blew all over the street..... ,NOT ACCEPTABLE and not wanted. Will never go there

I love Park Jewelers!! They have always been super nice when I've gone in and are always helpful if…read moreI have questions regarding any pieces I bring in. I would highly recommend them!

Tony and Demetri are amazing. They take care of you, according to your needs. Money have AMAZING…read morejewelry. I thank them for making my wife's wedding ring and many more accessories. Kyle

Husband and wife owner operators. Very friendly and welcoming. Eddy is quite capable. I just needed…read moresomething simple done, just a simple engraving on a stainless steel ID bracelet. It came out perfect! Here's where I will explain why four stars instead of five. I felt that the price might've been just a little high only by maybe five dollars, but Eddy got right to it and I was in and out of there in 15 minutes. So, to me, it was worth the price because of the prompt service. The bottom line is I can trust this man. Between my wife and I, we have a lot of gold. Things just break from wear and tear and Eddy seems to be able to fix a lot of things while you wait, which means the world to me. And as I mentioned he's definitely capable. Super low key environment, very mellow, I will be back to have some work done on a large gold Cuban link with the box clasp needing a little work on the 2 safeties. Thanks Eddy, thanks Betty!

Found Eddy's here on yelp with the assistance of others reviews. I had several pieces that needed…read morerepair or batteries, etc. the service here is outstanding! Honest and fair pricing. Great customer service and same day completion. Hope this review helps you to make your decision on where to go for your jewelry repair needs.

I came in because I needed a watch resized. The staff were very friendly, and the lady was very…read morehelpful and efficient in helping me out! She taught me how to wind it as well. Would recommend this place if you need watch work done!

Great repair service. Highly recommend Needed pearls re strung. Good Price…read more AAAAA+++

I stopped by Kissimmee Jewelers yesterday to have a ring gold-plated. This wasn't just any ring,…read morebut one that holds deep sentimental value to me, so it was important to me that it was well taken care of. Kissimmee Jewelers delivered great care and wonderful service. I left with my ring shining and in beautiful condition, and with a smile on my face!

This place is a complete scam. I had a ring brought in to be sized. It's been in my family for…read moreyears. they called me to up charge me on the gold they added, but when I got the ring back, they shaved some gold off the ring on the outside and reapplied to my ring and overcharged me for "extra gold" that was never used, it came from the ring itself. Definitely wouldn't go to this place bad business people.

I came to get a gifted watch fitted and was dismissed at the door not even speaking to anyone face…read moreto face, after asking to get some simple links removed I was told they have no watch specialist on hand and would have to ship out my watch. what kind of shameful jeweler cant even do such a bare minimum task. I felt as if my time and gas spent to drive to this location was all a waste and didn't like how I was treated and will never be returning.

I can't say enough good things about this shop & Stacey! I only wish we'd found them sooner…read more After visiting the Winter Park location from Jacksonville, we decided to go to the Orlando shop. We arrived just before closing, but Stacey & her family graciously stayed open late to show us around. I have never seen SO many unique pieces of jewelry! I fell in love with a blue zircon solitaire & couldn't leave with out it. We cannot wait to go back! If you want something truly one of a kind, look NO further. Stacey has it, & if not, she can make it!

I almost have tears in my eyes as I write this. Ken's is probably going to be my jeweler for life…read more Not only was the staff extremely helpful and attentive to my needs but they were quick and knowledgeable even to provide suggestions as to starting my own gold collection to pass down to my children. When I was born coming up on 30 years ago in a hospital in New York my mother bought my father a gold necklace which I've worn every day since he died 15 years ago. When my daughter came into the world I had already decided I wanted this chain to be passed down to her and any other children my wife and I have in the future. Imagine how it felt when she jumped on my neck and broke it. It was a struggle finding people in the local area of Kissimmee who can work on gold but the moment I stepped into Ken's I was taken care of, and after Luis looked at it, I was even taught about the casting process this 29 year old chain went through all those years ago. When I picked up my chain I was in awe. Not only was it repaired, but it was polished, and has never looked this good! I'm over the moon about Ken's and you should be too! Ken's isn't going anywhere any time soon so you all should definitely check out what they have to offer and for their top notch service and repairs! Luis is the MAN! he will get you right!

Great service. Friendly staff. Fair prices. Amazing work!…read moreSeveral of my friends and I have used this wonderful jeweler to have our rings resized. They have a fair estimate and turn around time. Once, I accidentally left a ring that was being cleaned and they were so great to have it waiting for me the next day. I didn't have any proof or receipt, but they took great care of me. They can also cut off a stick ring and put it back together like new.