I went into Simmons Jewelers to get a highly sentimental, broken gold chain mended. Robin was…read morereally nice and the drop-off process was really quick. Unfortunately after a few weeks of going in and learning that my chain was not ready, they texted me to say that they lost my chain but I could go in and choose another one. My heart was broken but Hannah was really patient and helpful in finding a similar chain and I chose (and paid) for a pendant to go along with it. A couple weeks later I moved to another city when I got a text that they found my chain, so drove the 4 hours round-trip to pick it up. They did a good job, were still friendly and waived the $25 mending fee. Things happen but customer service makes all the difference! I'm thrilled to have had a happy ending by being reunited with my gold chain.

Simmons is a great place I would 100% recommend to anyone for all of their jewelry needs. Me and my…read moreboyfriend were looking for a chain for the pendant his mother made me (Blessing in disguise by Melissa Rovner) and we found a 18k gold chain of my dreams at Simmons. The only issue was that it was slightly too long for my liking. So they offered to add a hoop chain at the length I wanted so I didn't have to get rid of the rest of the gold. They did this at no extra charge, going above and beyond. Because of the interactions I had with the lovely employees and owner I decided to take a leap of faith and leave a family heirloom my grandmothers engagement ring she gave to me. Unfortunately it was missing a diamond whe it was gifted to me and needed repair. When I came back to Simmons to pick up my chain and ring both pieces looked amazing and were exactly what I wanted. I was so happy with the result I left some more pieces. 2 rings that needed resizing, a broken chain that needed repairing, and a gold bracelet that needed a couple links removed. I came back about a week later and once again everything looks amazing!!!!! I cannot express how amazing and personable the employees of this shop are. They made me feel so comfortable during the entire process of leaving my family heirlooms to get a bit of a make over. Not only that they are reasonably priced and very trustworthy people you feel like you're leaving your pieces with people who care. I cannot recommend this place enough! Thank you Simmons

I told them I wanted to sell a gold sovereign coin (1oz) and and half sovereign (.5 ounce). Spot…read moreprice is $5088 as of today she said. I asked how much they would give me for the 1 oz sovereign and she said $1077???? I said 'that's 1/5 the value of the coin! She said, 'yes.' So.... if you want to get roughly 1/5 of the value of your coins, come to NFC. Geesh.....

Matt offers customers a professional and customer oriented experience. His numismatic knowledge is…read moreexceptional. Very satisfied with our recent transactions. Honesty and integrity reflected in his pricing using current market values.

If you want to be confident with the decision to part with family "treasures" this is the place to…read moretake them to. Chris was extremely patient and warm while explaining the process of sorting through our items to form his purchase offer. When we left we were extremely satisfied with the outcome. We recommend this business highly.

This is the third time I sell gold here and that Christopher (the owner) has helped me. It's a very…read morestraight forward process and he's very curteous and explains the 'why' of everything. Very straight forward and no shadey vibes. BEWARE- if you google search for him, a DIFFERENT place by the name of Orlando Estate Buyer, Inc comes up. I called him (this man's name is Daniel) and thought I was talking to Park Ave Gold Exchange. He was very curt and I remember thinking it was odd because that hadn't been my experience before (thinking I was talking to Christopher...I'd forgotten his name). I think this other business does it on purpose and buys certain keywords so the search takes people to him instead of Park Ave. Gold Exchange to get that business because they have a very good reputation.

My wedding ring broke not too long ago and I found Madison's Jewelers because of its proximity to…read moreme. I am so glad I found them! They were able to help me right away. My ring was ready in just a few hours! I went in expecting to spend too much to have my ring repaired, but the repair was so reasonably priced! I really appreciate their help and they are now my go to for all of my jewelry needs.

Very rude and unprofessional. My fiancé purchased an engagement ring here based on a friends…read morerecommendation. Walking in the place I have no idea why anyone would buy a Diamond here. They sell random purses on the wall and watches. He had to order the setting from a catalog, yet the owner said it was custom. I didn't like the ring. He said he would help fix but never made an effort to. Was always waiting on a shipment to arrive from overseas. He even raised his voice to me on the phone. I was in disbelief. Do not go here. He also overcharged and took advantage of my fiancé. I went to at least 6 other jewelers to have the ring appraised and everyone was shocked to hear how much he paid. At least $4,000 more than it was worth. DO NOT GO HERE!!

Highly Recommend Anthony Jewelers! I recently brought my…read morewedding ring to for repairs, and I couldn't be happier with the results. Anthony fixed it beautifully, it looks brand new again, with excellent attention to detail and craftsmanship. What really stood out was how kind, honest, and professional he was throughout the entire process.

I'm very satisfied with how Anthony repaired and cleaned my jewelry! He is a wonderful person to…read morework with.

Mr Daniel Montesi Is not just a man but a great man!…read moreIn today's me me society he is the exception to the rule! I salute you Daniel! Tom B

I deal with Daniel professionally often. Daniel has years of experience and is always helpful…read more If you have high end jewelry or watches Daniel definitely an excellent resource. My wife Nicole and I are grateful for Daniel and his professionalism.

My fiance got my engagement ring here last year and they have been wonderful to us ever since. I…read moreget a reminder every 6 months to come in and clean my ring for free. We went recently to pick out our wedding bands and they were attentive, informative and kind. I never felt pressured to make a decision and we did decide to purchase our wedding bands from here. I can't wait to get mine once it is finished!

I came to Juneau with my family for a cruise on vacation and stopped into Monarch. Marla Baca was…read moresooo delightful she helped me picked out some pieces for myself as well as a couple pieces for my mother. OMG! Can't thank her enough. So warm and delightful I looooove her. What an awesome and sweet woman. If I am ever in Juneau again I will definitely pay her a visit!!

James was wonderful! He is one of those people that makes your day better. And my ring looks…read moregorgeous!

I had a bracelet that needed a link removed that I purchased from Kay Jewelers. They don't work on…read morethe bracelets they're here and they recommended this place which is also in the Florida Mall. I haven't had an opportunity to stop before but we were at the mall and I was left wandering alone. I walked over and there was one gentleman at the counter talking to I believe the owner. He stopped and asked how we could help me and I showed him what I had. He gave me a price and I said okay let's do it. He had me leave the bracelet with him and said it would be ready in about half an hour. He didn't take any information from me but since he came while recommended I trusted him. I went back and wandered through some other stores in the mall while kind of looking for my family. Roughly a half hour later I wandered back over and he had a couple of other customers at the counter. I walked over and waited and he brought it over and showed to me and put it on my wrist so that I could see if it fit the way I wanted. It turned out exactly like I was looking for and the price he charged was very reasonable. If I had other jewelry that needed repair I would definitely bring it to him to see if it's something he could work on. I was very happy with the service and the price here.