I can't say enough nice things about the team at Jacobsen Pediatric Dentistry. Dr. Jacobsen is so kind, caring and understanding he goes above and beyond the typical standard for a pediatric dentist or any dentist for that matter! The generosity Dr. Jacobsen showed my son and I at our visit this week literally brought tears to my eyes. My son had to be sedated for his procedure and once Dr. Jacobsen got in his mouth there was WAY more work that needed to be done then we thought. I was feeling very overwhelmed about the cost and decided I needed to prioritize what needed to be done and only do the most important work to keep the cost down, but Dr. Jacobsen was more worried about the well being of my 7 year old son then he was about money and did ALL the work he needed at no extra charge. People rarely surprise me or impress me but Dr. Jacobsen showed my family genuine kindness and selflessness in a typically unkind world and I'm beyond grateful that people like him walk this earth!! read more

Never trust this place. Healthcare providers have an obligation to ensure that insurance carriers are being offered services within their yearly benefits. This dentist and it's staff could care less about your individual experience. When I spoke to the office the women on the line was rude and condescending. I would be surprised if this person ever took a customer service class in her life. She was not interested in hearing my perspective or offering any empathy whatsoever. read more

We love our dentist so much we even kept going to them after they stopped being a preferred provider from our insurance and I pay a little more! Great atmosphere for kids-makes going to the dentist much more appealing with movies on the ceiling and tokens when you're done! Staff is great with kids, always very friendly and engaging. Only docking one star because we did have a recent experience where my daughter had to have a tooth pulled and she tried to tell them that she was not completely numb but they continued the removal which was very painful for her. I do think it was more of a misunderstanding, but I had warned them ahead of time that our family tends to be difficult to numb and she was pretty traumatized in general they are really great, though, just make sure to be a good advocate for your child as with any healthcare situation. read more

Dr. Jacobson was great with my son. Let me tell you as well, this kid started out in tears. It's really scary getting that first cavity filled. There is a key word here, patience. The doctor and his hygienist had buckets full. She was right on top of everything. They moved lightening quick together, like a machine. He explained everything that was happened down to counting seconds. He gave my son plenty of breaks, no rushing. I held my sons hand but in the end it was the patience of both doctor and hygienist that got him through. Trust was established and Dr. Jacobson was very set on that being the case. Next. Braces... read more

Dental check-ups are always something my kids look forward to - with fish on tv and movies on the ceiling it's a fun place every time! My kids love going here and Dr. Jacobsen and his staff are incredible with kids, and parents. read more

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All three kids within 45 minutes! My youngest is autistic and they were amazing with him. The office is set up to keep kids from having anxiety about the dentist. read more

Had a great experience! Friendly and knowledgeable staff, great doctor and clean office. Will definitely take my toddler there again

I found out about Dr Jacobsen's practice when he was booked as a guest speaker at our general parent meeting at West Linn Community Preschool. His presentation was very professional yet friendly and informative. Who knew cavities can be dealt with without fillings if caught in time, another reason to take your children to the dentist early and regularly. Based on that meeting I booked my daughter (4 yrs) and soon my son (2 yrs) for a cleaning and check up. The office is brand new and well tailored to children, plenty of toys and tv's on the ceiling. I was nervous about bringing the unstoppable force, that is my 2 year old son but the set up was quite nice with an activity table near the dental chair so I could simultaneously distract my son while being near my daughter, while Eva the friendly tech cleaned her teeth. The Mickey Mouse cartoon on the ceiling certainly helped distract my daughter so she was much less uneasy as she has been in previous dental visits. The receptionist was delightful, booking the appointment was easy and she caught an insurance oversight on my part that could have resulted in a last min cancellation or out of pocket cleaning for my son. I also love it when I can fill out the forms so that check in is extra breezy and with two kids under 4 in tow, this feature is especially appreciated. I 'm happy to say that after trying on a few places, we have found our pediatric dentistry. read more

I love this dentist. My son has special needs so it is often difficult to find a dentist with this type of experience. Dr Jacobsen wants t help my son be comfortable so he adapts to my son! Dr jacobsen even had my sons favorite cartoon ready when we came in. absolutely the best dentist I have found. The office staff is very friendly and welcoming as well, I only wish I could have him as my dentist. :-) read more

I am so glad we found Dr. Jacobsen! His staff is wonderful, and he is such a nice guy. My older kids were immediately comfortable with him, and my 2 year old warmed up to him very quickly. The office is clean and bright, with TVs mounted above the chairs. The kids get tokens when they're done so they can get prizes out of bubblegum machines. My kids are looking forward to going back, which says a lot about how pleasant the experience was! read more

We have been going to Jacobsen pediatric Dentistry since moving to the Oregon City area. My boys are now 4.5 and 1.5 and we have had the best possible dental experience. The office is bright clean and decorated so cute. Everyone who works in the office is friendly and makes my boys feel at ease. The prizes after the visit is always a selling point for them as well! read more

WOW!! Such amazing dentist and staff!! Our four year old liked going so much that she asked when she could go back!! Definitely recommend!!

We love Dr. J and all the dental assistants. The Gresham office is so cute and has up to date tech. Dr. J is super friendly, professional, and communicates clearly what needs to be done. He has made a point to get to know us. My kids all LOVE going to the dentist since we've come here. read more

My daughter had her first check up at Dr. Jacobsen's practice today and I am so glad we found him, the office is so clean and cute and the staff is just wonderful. We recently moved to Oregon City from out of state and my 4 1/2 year old daughter was born with a cleft lip and palate so we needed to find a dentist quickly who was comfortable being a part of my daughter's care, Dr. Jacobsen was so friendly and made me feel at home from the first minute we met. He truly cares about his patients and my daughter was comfy and happy being there, then at the end of the visit they gave her a bag with goodies and a balloon after letting her put her name up on the wall, now she wont stop raving about it and even asked if we could go back tomorrow! Thanks so much Dr. J and staff! read more

Such welcoming and friendly staff. It was my sons first dentist apt. And they were so good at making him feel comfortable. I would recommend this place to anyone! read more

The entire facility is designed to put little nerves at ease and to have all kiddos leave having had a good trip to the dentist! My little guy tends to be sensitive around strangers and cautious of his personal space and yet leaves grinning and showing off his shiny clean teeth! Outstanding staff. Wish I'd been able to have this kind of dental experience when I was a kid. Thanks Jacobsen! Keep doing what you do! read more

Dr. Jabobsen's office and practice are truly exceptional! Their office staff and child friendly atmosphere really helped keep my kids at ease. We had both cleanings and cavities- all with zero tears! All of my kids left with a smile and asking when we could come back. Thank you Dr. Jacobsen and staff! read more

This is hands down the best pediatric dental practice you will ever find! We had tried two other pediatric dentists before finding Dr. Jacobsen, and I am SO glad that I kept searching when I was not satisfied with the previous two. Dr. Jacobsen and his entire staff are excellent! They are fantastic with children! Dr. Jacobsen and the hygienists are extremely patient, which is essential when dealing with children. Everyone in the office is super friendly and they all have smiles on their faces! I kid you not, the last time we left, my six year old said "that was so fun! I can't wait to come back!" The office itself its gorgeous and so kid friendly, without being cheesy. The kids get tokens to use in a prize machine after their visit, which is a huge hit with my boys! I have nothing but good things to say about Dr. Jacobsen and his entire office! If you are looking for a pediatric dentist, I would highly, highly recommend you give them a try! read more

I searched for a long time to find the perfect pediatric dentistry and I was nervous because I hadn't heard of this place, but read the reviews. I am so glad I chose Jacobsen because I have been nothing but happy since being here. The place is so clean and fun and there are so many kid-friendly elements all around..TV's above on the ceiling, games and train table in the lobby as well as books. They have it decorated with a nautical theme and it's so great..they added a giant screen to the back wall that looks like a real exotic fish aquarium and they have fun incentives and treats for the kids. Most of all I immediately got this warm feeling that Dr.Jacobsen and all of the staff were so friendly and caring. The Dr. himself is knowledgeable about what he is doing and I trust him completely with my son's dental care. So glad our first dentistry choice was our final choice..It's also a plus it's so close in Oregon City we don't have to leave to Clackamas like we do with all of our other appointments. read more

They are so nice. From front of the house to the techs to Dr. Jacobsen. The absolute best. The wait time is never long. They accommodate my requests with the utmost aplomb. In fact I've hesitated to review them solely because I want to keep them all to myself. That how much I love them! Lol read more

Dr. Jacobsen and his staff are amazing. They have the best customer service and are great with the little kids (mine are 2 and 4). Everyone is so warm and inviting, which makes for a great dental experience for kiddos. The office is new, very clean, bright, and welcoming. I couldn't be happier we found such a great dentist! read more

We drive all the way from Astoria to see Dr. Jacobsen. He is the best. He's patient and very knowledgeable. His whole staff is friendly and fun. They are great with the kids. The office is also beautiful. They have lots of fun toys and even iPads for the patients to use. Kids can watch a movie while they get their teeth cleaned, and they earn tokens to get prizes at the end of their visit. Be prepared though-your child may not want to leave! read more

Dr. Jacobsen is a wonderful pediatric dentist. I am so glad I found him. He was extremely kind, patient, and very calm while he worked on my 4 year old sons teeth. My son always cried in the past when he went to a different pediatric dentist but he trusted Dr. Jacobsen from the start. The dental assistants in the office are also great and really know how to talk to their young patients. They use a lot of encouraging words and praise the child while they are getting their teeth fixed. My sons teeth look great and I feel the work that was done on his teeth was excellent. The office was very clean and both the dentist and his assistants were very sterile and always washed their hands between patients. All of this was so important to me as a formal dental assistant and mom. If you are looking for a pediatric dentist I would definitely give this office a try! read more

Although my daughter has only visited this practice once, I was completely blown away! It is the perfect place to take your little one for their first check up! The staff are super friendly and just get how to work with kids. My daughter refused to leave my lap for the entire visit and not once did anyone show one ounce of frustration (except me, of course). They have toys, tvs, and after each visit kids get tokens to redeem for a little prize. The best part that really blew me away was about a week after my daughter's visit she received a card in the mail from Dr. Jacobsen thanking her for coming in and saying that he looked forward to seeing her again. It even had a sticker! It was customer service at it's finest. I can't say enough great things! read more