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    Jacobson Plastic Surgery

    5.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    6 years ago

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    3 years ago

    I had a great experience getting Lipo here! Staff and DrJ were all wonderful and super responsive to questions.

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    Mayo Clinic

    Mayo Clinic

    2.9(372 reviews)
    3.4 mi

    I am 76 years old and have a myriad of health problems. In addition, I live as if I'm 25, which…read morecauses more issues. After living in multiple cities from coast to coast, finding physicians who are medical intellectuals has become next to impossible. Corporate medicine has had an effective coup, and American health care is now mostly about money. The Mayo Clinic is the exception. The physicians at Mayo in Rochester that I have encountered are deep thinkers who find templates demeaning. They see their patients as individuals, treating each one separately from the thousands of others they see. Their support staff absorb this attitude and treat patients with respect. At least, that's what I observe. Sprinkle in "Minnesota Nice," and I always feel a level of security at the Mayo Clinic. I now live in Minneapolis, but for most of my medical needs, I will travel to Rochester.

    I have never been to a medical network like the Mayo Clinic. This place is absolutely massive, and…read moreI was not disappointed in the care I received here. I first visited to discuss a surgical procedure for my facial nerve. Even with me traveling here from across the country, everything was a well orchestrated symphony. The electronic check in systems gave me exactly what I needed to know, and told me precisely where to go. When I arrived, they even told me where I needed to sit for when I'd be called back. The care team took their time with me and I had all my questions answered and we agreed on next steps. They even got me in, same day, to talk to a physical therapist, since I was from out of town.

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    Mayo Clinic - In the Palmer building at Mayo Clinic one of the Mayo doctors one of the brothers original office preserved

    In the Palmer building at Mayo Clinic one of the Mayo doctors one of the brothers original office preserved

    Mayo Clinic
    Mayo Clinic

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    Carol Reid, MD

    Carol Reid, MD

    3.3(3 reviews)
    4.1 mi

    Dr. Reid is listed here as a cosmetic surgeon, but she's also an ear/nose/throat doctor. Both my…read morehusband and I have consulted with her for ear/nose/throat problems and have a lot of trust in her abilities to diagnose and treat us.

    I am so appalled by the way this doctor handled my care, if I could give less than one star I would…read more! I made an appointment for some sinus problems I thought I was having- I have not had problems in the past so this was my first visit. The first round of treatment was sort of a trial and error approach which I was fine with, because I didn't want to jump right into a cat scan to see what was going on. After that treatment was unsuccessful, I opted on her recommendation to get the scan. A week or so after I got the scan, I called her office to find out why I hadn't heard back with my results, and I was told that I would have to make another appointment to go over the results. I have had tests done in the past and usually the doctor or nurse or NP will call you and give you results and tell you course of treatment, but I can't get anyone at this office to tell me what they saw on my scan, if anything or if its necessary to have another appointment. I have an HSA , and unlike many visits that are co pay driven, I have to pay for each visit. This gets expensive and I explained that to her. I would be happy to come back in if they saw something on my scan that was concerning , but I would be annoyed and it would be unnecessary to have me come back in to prescribe antibiotics. When I told them that I would not come back in until I talked to the doctor or had the results of my scan read to me, they told me it was a 75.00 fee to speak to her . Cmon!! That's not why you became a doctor is it??? I left feeling like the only thing important to this practice was my money, which I have decided not to give anymore of-on principle . I wonder if she sleeps well at night knowing that? This is not a best patient care approach to healthcare! Very disappointed :(

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    Carol Reid, MD
    Carol Reid, MD
    Carol Reid, MD

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    Jacobson Plastic Surgery - plasticsurgeons - Updated September 2026

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