The entire experience was like a well-oiled machine…read more I called to see about booking an appointment and they gave me all the info I needed in one sentence-- that it was drop in, they'd complete the visit in 30 mins, make the alterations in one week, just bring the dress and the shoes. I was seen immediately when I walked in despite it being mid-day on a Saturday. The tailor clearly knew what he was doing and was able to suggest solutions to help fix all of the issues I was worried about. I was very impressed by how quickly and expertly he made the necessary pins, marks, and suggestions. When I picked up the dress they had me try it to see whether more modifications were needed. It looked great, however a few dark marks had appeared on the dress since I dropped it off. To fix this, they got it dry cleaned within a few days. Overall it was a great experience!

They've always done great work. I've had to return a couple items due to hems falling out... no…read morebiggie. But their prices have seemed to gone up exponentially. I took in two items for repair and drycleaning, $218.00!. I have gone to them for years, but I will have to find an alternative. Update: Went back in to pick up my items and inquired about the high price tag. One of the owners looked over everything and refunded me $101. He stated the person ringing me up made a mistake. That's one heck of a mistake!!! Anywho, check your receipts. Unfortunately, I won't be going back. December 29, 2025 13:48 hrs Pete Hopkins, BS., EMBA (in progress)

I purchased a suit from another business which required a sleeve alteration. Due to the sleeves…read morehaving functional buttons the alteration needed to be made from the shoulder. I sent the suit back and they butchered the job. This all happened 2 weeks before my wedding. I brought the suit to Thomas Clothiers and they assured me that they could save my suit. 3 days later I went to pick it up and they could not have done a better job. The suit came out excellent. They saved my wedding day. I cant thank them enough. I highly recommend this tailor!

Did a great job hemming my pants in a timely manner. The man I worked with was professional,…read moreanswered my questions, and gave me service at a reasonable price.

Maria was so great to work with! Her and her husband have been in the business for their entire…read morecareers, so know what they are doing. I had a beaded dress and was very intricate to work with, and Maria couldn't have done a better job. She never complained! Would highly recommend going there for any sort of alterations!

Over the past several years, my husband and I have brought in a variety of garments to be altered:…read morejackets, pants, dresses. My husband also had one gorgeous bespoke suit made. Ali Gültekin has been a tailor for decades, and his expertise has been perfect in all the work he has done for us. In addition to standard alterations, he has come up with solutions to some specific problems with pieces we brought in, for example fixing some small areas on a camel-hair coat where rough handling had removed the nap. You would never guess it to see the jacket after his repair. I believe he understands all there is to know about clothing, fabric, findings/accessories, and tailoring. His prices are quite reasonable, and he is agreeable to work with.

I have used East Ave Custom Tailor for several years. I have consistently had a positive…read moreexperience. Services I used range from hemming pants to sewing patches on uniforms and bags.

I have used this tailor before. They came recommended from a friend and they did a nice job in the…read morepast. This time, not so much. I brought in a bridesmaid dress to only have it shortened. It had 2 layers. They told me it would take 3 weeks. This brought me up until the day before the wedding. I started to get nervous and called to check in on my dress. (In their defense I shouldn't have waited so long) They told me to come in and it would be done. It was not finished when I got there. I went the next day and my mistake-I forgot to bring my shoes so I tried it on at home. They had only shortened 1 layer! I had to bring it in and have it remeasured and shortened. I was getting nervous as the wedding was approaching but they got it done. They did good work the second time, but I won't go back. I think they take on too much and it impedes their work and the organization of their place.

This store can do the impossible! I bought a leather jacket that was marked "12" but was a "16"…read more I could not return it but my previous experience at this tailor brought me back. He Is amazing! I cannot recommend him too highly. Now I have the perfect black leather blazer. Harms

Truly the BEST seamstress in Rochester!! Austra is truly so talented and such a pleasure to work…read morewith, she has such a kind heart and is always making sure to listen to the needs of her customers. She custom made the whole sleeve and back of dress, she did multiple sessions to make sure it fit on me perfectly and I couldn't have felt more beautiful! All thanks to her amazing work highly recommend checking her out

From the owner: My name is Austra Neverenko As someone who graduated from a fashion and design school in Riga,…read moreLatvia. I have 25 years of experience in sewing and fashion design. After moving to the United States, I've continued to pursue my passion for design through my business. Each day, I strive to bring satisfactory results to my clients no matter the occasion. I achieve this by delivering top-notch customer service along with high quality tailoring!

This is my go to dry cleaner and laundry place. Staff are friendly and my cleaning is always done…read morewell.

Great, friendly service. Professional and excellent communication. Great service. Appreciate them.read more