3 years ago, we were looking for a property management firm to handle our rental property. After an…read moreextensive research and some phone calls we hired Family Owned Property Management. Having this outstanding company taking care of our property, as well as, our tenants gives us peace of mind. This awesome team handles everything for us and keep us posted of any repair in order to keep our investment in good shape. FOPM just handled the roof replacement of our property and they did a great job for a great price. Thank you FOPM. We highly appreciate all your hard work and dedication!!!

Family Owned is outstanding! Promote and professional when responding to requests. Great level of…read morecommunication and cares about their tenants. Provides a more personal experience than the big corporate management companies. Highly recommend!

I had tried RPM several years ago with bad results (see previous review), but I needed a hand…read moremanaging my property and I was told that they were under new owners and new management, and that they were new and improved. So here we go... This is my latest experience with the "new & improved RPM. This is the third month in a row that I've had issues with them. Namely not getting my owners payment. The first time was in July and nobody called, emailed, or said anything to me at all. Not a single word. Finally after an entire week of my calls not answered, voicemails not returned, and emails ignored, I was able to get through to someone via Facebook Messenger of all places. The rent had not been paid yet for that month and the PROPERTY MANAGEMENT company that takes a percentage of my rental income was absolutely not aware of it at all. They were finally able to contact the tenant and the rent was eventually paid - albeit three weeks late, but then same situation in August. No rent, calls, voicemails, and emails not answered. September same thing.. I was told on the 6th that an eviction would be filed but I was never told anything further. Daily calls, voicemails, and emails all over again with ALL of them completely ignored. Finally I was able to speak to someone in the VIRGINIA office who was able to get the ball rolling and get me some desperately needed information. The official word from the Charleston office is staffing shortages and "I've been busy." I am not making this up. They literally told me - a paying customer that the reason my calls and emails had been ignored was because they had been too busy. Long story short... I don't even know what these people do. Because I've been doing the "PROPERTY MANAGEMENT" for them.

If I could rate them zero stars I would. I highly recommend AGAINST renting a property managed by…read moreRPM Charleston Choice. They do not live up to their obligations, but will certainly ding their renters for everything they possibly can, even if you leave the property cleaner and in better condition than when you rented it. They told me the condition I received it in is irrelevant and they expected me to leave it spotless. I only rented from them for one year and left the house in much better shape than when I moved in; they obviously didn't have it cleaned after the prior tenants left. When I moved in several lightbulbs were out, the microwave and refrigerator were very dirty with old food, the ceiling fan blades were filthy, the master shower had mildew, the doorbell didn't work and was never fixed, the garage door opener didn't work and was never replaced, two smoke alarms were chirping (one was just sitting on the kitchen counter), and the trash and recycle cans outside were full of the prior renter's trash (and had been sitting there for two months, but was never moved to the curb for pick-up) and they smelled so bad when I cleaned them I almost threw up. The A/C died in August and it took them over a week to get it replaced. We lived for more than a week in the house over 80 degrees. The A/C contractor they hired put his foot through the ceiling. They later told the contractor they would give them a key to the residence so they could get inside to repair the ceiling they damaged in case I wasn't willing to change my schedule to accommodate the contractor, despite the fact that I was moving two weeks later. RPM would rather inconvenience their tenant (especially if they know you're moving) so they can rent the house immediately upon move-out instead of taking a day after to have this work done. They will require that you have a professional clean the carpets upon departure, and will still hit you with a cleaning fee (deducted from your deposit). FYI, their property manager also claimed there would be a $50 service fee for anything you report that's wrong with the house, even if you had nothing to do with it being broken / inoperable. Another manger said that's not true after moving out. I guess that's their way of saying "don't bother us" while you're a tenant, or it's just a representation of the quality people they hire as managers.

Our experience with Oak Trust was relatively positive, however, when our lease was not renewed…read moreafter nearly 10 year in the same home. Communication was non-existent. As a family, we felt we should have been afforded an explanation as to why our lease had not been renewed, but there was none. It started with a change in the inspection procedures and non-personable personnel and ended with penalizing our security deposit for an "unclean" home cleaned by a cleaner they explicitly recommended as part of the move out process. In the end, our family recognizes there might have been something we did wrong that brought about the end of our relationship but that was never communicated. Signed, a public school educator, special needs parent, and retired military veteran

Extremely unprofessional and dishonest company stay far away!…read more Oak Trust Properties has been the most unprofessional company we've ever dealt with in owning a rental property in Charleston. Every time you try to call, you're told the property manager is "in a meeting" and to make matters worse, they don't even have a proper phone system that allows transfers. You're left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed -- then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough Oak Trust will only make it worse. Stay clear!

Vera is an excellent coordinator. She gives great customer service and is willing to help.read more

They hide behind an automated system, you cannot get in touch with a human. Sent me a citation for…read morea car. Parked in the street, that wasnt mine, simply because it was parked in front of my house.

I just wanted to take a minute and send a HUGE thank you to Chris and The Family Real Estate Group…read moreas a whole. We had been working with a contractor/real estate agent for several months, who abandoned our project and was trying to bully us into making decisions that were not in our best interest. By the grace of God, we came across this agency while looking for an appraisal to see where we were. He immediately stepped up, realized we were in trouble and went to work with us. He patiently stood by us while we tried for months to terminate our contract with the original realtor and was an invaluable mentor through the entire process. With Chris's help, we were able to get referrals to TRUSTWORTHY contractors, get the work done, and he worked tirelessly to get the house shown, advise us on what needed to be done, fielded phone calls and emails, re-listed, aggressively marketed, and supervised the progress every day. We finally closed YESTERDAY, and would not have been able to do it without his help and the support of his team. We will forever be grateful for his unwavering support and service to us. Today, we have a happy ending, and my parents' future is secure thanks to Chris and The Family Real Estate Group. YOU WILL NOT FIND A BETTER GROUP of realtors in Charleston. Thank you again!

From the owner: The Family Real Estate Group strives to deliver an excellent real estate experience for home buyers…read moreand sellers while founding a company on lasting relationships.

Rochelle sold our previous house and helped us purchase our current home and the through the whole…read moreexperience we felt peace not only because she's experienced but because of her character. She has proven herself time and time again of being a women of tremendous integrity. An attribute that is incredibly important when buying and selling a home! I HIGHLY recommend her!

We have worked with Rochelle twice now. The first time,…read moreshe helped us buy the house, that obviously God wanted us in. We were in the same buying power as the 'investors' like, which caused us to be outbid multiple times. We placed offers on at least 10 houses, they kept falling through, and even when I was exasperated, she never gave up, driving me all over town, finally finding a house that was perfect for what we needed. The closing simply proved to us how much God wanted us in that house. The second time, she sold that house so we could move on, for $3k over asking, before it ever hit the MLS. She helped us figure out exactly what was needed to make it a buyers dream without spending a fortune. She's always kind, answers anything, even crazy questions that have obvious answers- with diligent patience. We can't wait to work with her again soon to buy our forever and ever home.

We rented from Miler properties for several years. most questions asked about maintenance would be…read morereplied with "I'm out of office" by Susan Dugger. We had an issue with the A/C going out during the summer. Several calls to the emergency maintenance line went unanswered. Three days later we were told that no one was available to answer, it was not a holiday weekend. It took a full week before we had A/C again with a 6 month old living with us. On move out, we cleaned and took multiple photos of the house in better condition than when we moved in. Susan Dugger took over a month to send a check for the security deposit. They took over $700 for "cleaning, mounting a blind and holes repaired in walls." I provided evidence to the contrary and they took more than another month to get back to me with no evidence as to why they took that money other than a basic email say sorry we she GOT BACK IN TOWN AGAIN. DO NOT USE MILER PROPERTIES. They will ignore you until it's time to steal your money from you.

DO NOT RENT FROM MILER PROPERTIES…read more Please find anywhere else to live. At the residence I rented, there was a vermin infestation that was never handled, faulty wiring that led to an electric fire, no working fridge and several appliance issues for seven months, no heating for two weeks, and structural damage and water damage. The property managers slow-walked all the repairs, and the work that finally was completed was shoddy and often left my house a wreck. Thank God there wasn't mold at least. Again, please find anywhere else to live, save yourself the headache from both Miler Properties and inhaling fecal matter. P.S. If you aren't already familiar with the landlord and tenant laws in South Carolina, be advised that this state is extremely friendly to landlords and hard on their tenants.

I can't say enough good things about LPMS, they are great. I have been using them for properties…read moresince 2008. I currently live in DC and use them to manage two condos in W. Ashley. The monthly reports are great and they just assisted me in remodeling a unit (all while I was in DC). When there is an issue they always give me options and all the service contractors they use so far have been just as great. Trust me, it's worth the money!

We have been using Low Country Property Management to manage our 5 SFD rental properties in the…read moreSummerville/Ladson area of South Carolina since contracting our property management needs to them in 2010, and we give them the highest rating possible. They are a full service PM company that takes care of everything. They are personable, timely, and do an excellent job keeping us updated on the occasional maintenance need; they have their list of trusted service technicians, and clearly watch out for our best interest on the magnitude and cost of service/repairs. Our occasional vacancy, they are quick to assess cleaning and repair needs, quick to market the property, have done an excellent job screening prospective tenants, and we have not lost a dime in rental income since they have been managing those properties. Thanks to John, Stephanie, and the rest of their staff for the awesome job that you collectively do.

Angela Miller exemplifies her knowledge in real estate and goes over and beyond to assist her…read moreclients. Angela sold my home as well as found our current home. Yes!!! I will contact Angela AGAIN!!!!!

From the owner: The Angela Miller Team - The American Realty is a trusted leader in luxury residential, land,…read morecommercial, and investment real estate throughout Charleston, Summerville, and the surrounding South Carolina communities. With more than 30 years of industry experience, Angela Miller and her team provide strategic guidance, concierge-level service, and expert market knowledge tailored to buyers, sellers, investors, and developers. Specializing in luxury homes, commercial properties, acreage, development land, equestrian estates, investment opportunities, and residential communities, the Angela Miller Team is committed to helping clients achieve their real estate goals with confidence. Whether you are buying your dream home, marketing a luxury property, selling land, or exploring commercial and development opportunities, our team delivers professional representation and innovative marketing strategies designed for success. Known for integrity, professionalism, strong negotiation skills, and a client-first approach, the Angela Miller Team proudly serves luxury clientele, military families, seniors, and investors with personalized service and trusted expertise. From waterfront homes and new construction to commercial investments and large land tracts, we provide experienced representation across every stage of the real estate process.