3 years ago, we were looking for a property management firm to handle our rental property. After an…read moreextensive research and some phone calls we hired Family Owned Property Management. Having this outstanding company taking care of our property, as well as, our tenants gives us peace of mind. This awesome team handles everything for us and keep us posted of any repair in order to keep our investment in good shape. FOPM just handled the roof replacement of our property and they did a great job for a great price. Thank you FOPM. We highly appreciate all your hard work and dedication!!!

Family Owned is outstanding! Promote and professional when responding to requests. Great level of…read morecommunication and cares about their tenants. Provides a more personal experience than the big corporate management companies. Highly recommend!

After a horrible experience working with another local property management company, I was very…read morecautious about finding a new one. Diane, Bo and Sarah are the owners of Jade Property Management (JPM) and I couldn't be happier with them. JPM does property management ONLY. So there are no distractions with trying to close a home sale, or showings, etc. They are excellent with communication, both phone and email. This is important to me, because I am an out-of-state property owner, and, being military, could potentially deploy at any time. JPM takes the time to research different solutions and allows the owner to have the final say. For example, the built-in microwave door had broken off its hinge - JPM called to let me know they were having their handyman research the cost of replacing the part that was broken vs. the cost of purchasing and installing a whole new microwave. They came back to me two days later with the information, and allowed me to make the decision. Another example of good business practice, and why I appreciate having them as my property managers, in the event of maintenance or repair, they inform me of the costs, and deduct it from the next month's rent, allowing me to plan ahead. Again, I'm very pleased thus far, working with JPM, and I look forward to continuing this working relationship for as long as I own my property in Summerville.

After being in our new rental a couple of months, I find myself counting down the days until my…read morelease is up. There were several problems with the property when I looked at it, and JPM agreed that they would be fixed in a timely manner. The ONE thing that was "fixed" was done so poorly, the repair person left bare electrical wires exposed and the problem reoccurred within one day. Every time I call JPM, the phone rings once and goes to voice mail. It is nearly impossible to get in touch with them when it's convenient for me, and their callbacks usually happen while I'm at work. I hate moving, but I will gladly move next year when my lease is up so I can get away from Jade Property Management.

Our experience with Oak Trust was relatively positive, however, when our lease was not renewed…read moreafter nearly 10 year in the same home. Communication was non-existent. As a family, we felt we should have been afforded an explanation as to why our lease had not been renewed, but there was none. It started with a change in the inspection procedures and non-personable personnel and ended with penalizing our security deposit for an "unclean" home cleaned by a cleaner they explicitly recommended as part of the move out process. In the end, our family recognizes there might have been something we did wrong that brought about the end of our relationship but that was never communicated. Signed, a public school educator, special needs parent, and retired military veteran

Extremely unprofessional and dishonest company stay far away!…read more Oak Trust Properties has been the most unprofessional company we've ever dealt with in owning a rental property in Charleston. Every time you try to call, you're told the property manager is "in a meeting" and to make matters worse, they don't even have a proper phone system that allows transfers. You're left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed -- then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough Oak Trust will only make it worse. Stay clear!

Vera is an excellent coordinator. She gives great customer service and is willing to help.read more

They hide behind an automated system, you cannot get in touch with a human. Sent me a citation for…read morea car. Parked in the street, that wasnt mine, simply because it was parked in front of my house.

I just wanted to take a minute and send a HUGE thank you to Chris and The Family Real Estate Group…read moreas a whole. We had been working with a contractor/real estate agent for several months, who abandoned our project and was trying to bully us into making decisions that were not in our best interest. By the grace of God, we came across this agency while looking for an appraisal to see where we were. He immediately stepped up, realized we were in trouble and went to work with us. He patiently stood by us while we tried for months to terminate our contract with the original realtor and was an invaluable mentor through the entire process. With Chris's help, we were able to get referrals to TRUSTWORTHY contractors, get the work done, and he worked tirelessly to get the house shown, advise us on what needed to be done, fielded phone calls and emails, re-listed, aggressively marketed, and supervised the progress every day. We finally closed YESTERDAY, and would not have been able to do it without his help and the support of his team. We will forever be grateful for his unwavering support and service to us. Today, we have a happy ending, and my parents' future is secure thanks to Chris and The Family Real Estate Group. YOU WILL NOT FIND A BETTER GROUP of realtors in Charleston. Thank you again!

From the owner: The Family Real Estate Group strives to deliver an excellent real estate experience for home buyers…read moreand sellers while founding a company on lasting relationships.

Rochelle sold our previous house and helped us purchase our current home and the through the whole…read moreexperience we felt peace not only because she's experienced but because of her character. She has proven herself time and time again of being a women of tremendous integrity. An attribute that is incredibly important when buying and selling a home! I HIGHLY recommend her!

We have worked with Rochelle twice now. The first time,…read moreshe helped us buy the house, that obviously God wanted us in. We were in the same buying power as the 'investors' like, which caused us to be outbid multiple times. We placed offers on at least 10 houses, they kept falling through, and even when I was exasperated, she never gave up, driving me all over town, finally finding a house that was perfect for what we needed. The closing simply proved to us how much God wanted us in that house. The second time, she sold that house so we could move on, for $3k over asking, before it ever hit the MLS. She helped us figure out exactly what was needed to make it a buyers dream without spending a fortune. She's always kind, answers anything, even crazy questions that have obvious answers- with diligent patience. We can't wait to work with her again soon to buy our forever and ever home.

We rented from Miler properties for several years. most questions asked about maintenance would be…read morereplied with "I'm out of office" by Susan Dugger. We had an issue with the A/C going out during the summer. Several calls to the emergency maintenance line went unanswered. Three days later we were told that no one was available to answer, it was not a holiday weekend. It took a full week before we had A/C again with a 6 month old living with us. On move out, we cleaned and took multiple photos of the house in better condition than when we moved in. Susan Dugger took over a month to send a check for the security deposit. They took over $700 for "cleaning, mounting a blind and holes repaired in walls." I provided evidence to the contrary and they took more than another month to get back to me with no evidence as to why they took that money other than a basic email say sorry we she GOT BACK IN TOWN AGAIN. DO NOT USE MILER PROPERTIES. They will ignore you until it's time to steal your money from you.

DO NOT RENT FROM MILER PROPERTIES…read more Please find anywhere else to live. At the residence I rented, there was a vermin infestation that was never handled, faulty wiring that led to an electric fire, no working fridge and several appliance issues for seven months, no heating for two weeks, and structural damage and water damage. The property managers slow-walked all the repairs, and the work that finally was completed was shoddy and often left my house a wreck. Thank God there wasn't mold at least. Again, please find anywhere else to live, save yourself the headache from both Miler Properties and inhaling fecal matter. P.S. If you aren't already familiar with the landlord and tenant laws in South Carolina, be advised that this state is extremely friendly to landlords and hard on their tenants.

I can't say enough good things about LPMS, they are great. I have been using them for properties…read moresince 2008. I currently live in DC and use them to manage two condos in W. Ashley. The monthly reports are great and they just assisted me in remodeling a unit (all while I was in DC). When there is an issue they always give me options and all the service contractors they use so far have been just as great. Trust me, it's worth the money!

We have been using Low Country Property Management to manage our 5 SFD rental properties in the…read moreSummerville/Ladson area of South Carolina since contracting our property management needs to them in 2010, and we give them the highest rating possible. They are a full service PM company that takes care of everything. They are personable, timely, and do an excellent job keeping us updated on the occasional maintenance need; they have their list of trusted service technicians, and clearly watch out for our best interest on the magnitude and cost of service/repairs. Our occasional vacancy, they are quick to assess cleaning and repair needs, quick to market the property, have done an excellent job screening prospective tenants, and we have not lost a dime in rental income since they have been managing those properties. Thanks to John, Stephanie, and the rest of their staff for the awesome job that you collectively do.