Very capable staff, especially the PA'S they employ. They are very knowledgeable and genuine. They…read moreare great...unless you need help Saturday or Sunday. Would be helpful if available if only for 3 or 4 hours.

Great staff, love my doctor. Rarely have to wait past my appointment time. Easy to amke an…read moreappointment. Takes many kinds of insurance. Amazing care.

Dr Emery is my ENT Doctor and he is the best. I came here…read moreand he initially found that my right vocal cord was nearly completely in the closed position effecting my breathing, swallowing and speaking. One year later my vocal cord has re-opened somewhat and everything is much better. I followed his advice and got off of one of my powdered inhaler and I have pretty much cleared up. I only have a need to clear my throat occasionally and that is primarily caused by one of my inhalers. I'm doing much better. I recommend RIENT for any ear nose and throat issues.

Um- go elsewhere. When I first came here about 2-3 years ago I very much knew my hearing was off…read moreand the doctor barely listened to me telling me "you're too young to have hearing problems", I was not leaving until I was properly checked which they did in turn do tests, and checked my ear canals with some device and realized I am indeed hearing impaired. No apology from the doctor or anything he was just like I can't believe it, while sending me out to an audiologist so I could get hearing aids. Fast forward to recent, I call this office and they never answer, they prompt you to leave a message and they don't return calls for awhile, extremely frustrating. My hearing has gotten worse and the audiologist told me to come back here to see if the ENT doctor can see what's going on. Which prompted this review because I am fed up. They do have other offices (Providence, I called and they said you should stick to Cumberland which is this location since that's where you started) mind you Cumberland is really far from me so Providence is much closer the lady was extremely rude at Providence as well. I'm not really sure why they have all these locations but frown upon switching places especially when this location is impossible to get ahold of. I did call the Johnston location and they said they would see me in a month. So we shall see. Hopefully they at least listen, but they didn't give me an issue seeing them there. This location is in a building with other offices and the parking lot is a decent size. It's kind of old and outdated looking on the inside.

Ricki (aka Dr. Haden) is amazing! Her kindness in helping my dad went above and beyond. My dad's…read morenote to her sums it up ... "Dear Ricki, Thank you. I appreciate very much your helping me out. Your technical and clinical skills are excellent, but your most important attribute is that you care." We are grateful for the help Ricki has provided. We couldn't have wished for a better doctor.

My 88-year-old mom has been a patient of Dr. Hayden for many years. Recently my mom's hearing aid…read moremalfunctioned and Dr. Hayden was leaving for vacation. She insisted on making time to see my mom and did not end my mom's appointment until Dr. Hayden figured out what the problem was as she did not want my mom's hearing to be compromised. Dr. Hayden goes above and beyond always. She is a relentless advocate for seniors, the underserved, and for anyone suffering from hearing loss. Dr. Hayden's professionalism, knowledge base, and kindness should be a model for all medical professionals. NE Ear, Nose, and Throat are extremely lucky to have her as such an important part of the team!

ENT. To say I am horrified is an understatement. I have not been to the office in a couple years…read more.. but the same issue was back. I called to make an appointment. The person on the phone had my records in front of her.....Nope I could not make an appointment unless I go to my PCP or Urgent care first. They need to see those notes....Then they would know how to schedule you. Silly me thinking that calling the office I've been to and saying I am having the same issue again was enough. I thought a specialist is supposed to tell you what the problem is? The doctor I saw before left.... I knew he was leaving but now I understand why. Just know you can't go there unless someone else checks you. As a patient with the same issue I had before requiring me to see someone else before they will schedule me is wasting my time, my PCP and urgent care. Guess I am old school. I thought establishing yourself with a doctor meant you were a patient in that practice..... Not with these people

Dr. Russell is excellent. I have been seeing her for a year and just had surgery with her. She has…read morean excellent bed side manor, explains everything in detail and made sure my surgery was as comfortable as possible. I would highly recommend seeing her. I have seen many ENT doctors over the years and she is one of the best for sure. I have also never had issues with the office staff or billing.

I've seen Dr. Lauretano several times over the years for both for office visits and sinus surgeries…read moreand procedures. I can say with 100% confidence he is one of the best ENT doctors I've ever worked with. He genuinely cares about the well-being of his patients, this is what drives him and it's very evident in how he works with his patients. I'm happy to be a patient of his and I highly recommend him!

I was lucky enough to come to this world's best country, and the best hospital. Last week my right…read moreeye pressure suddenly dropped to 68, and I can't see anything. The ambulance rushed me to Massachusetts General Hospital Eye Hospital. Dr. Sun and Dr. Wang immediately take laser treatment and do glaucoma, cataract surgery on my right eye, and I can see again after 2 days. Huge thanks to the doctors and Massachusetts General Hospital Eye Hospital. thank you all so much.

Dr. Steven has helped me throughout the years with my tiny-ears-but-big-problems and I've always…read morebeen so happy every visit. From having major sinus infections, to wax build up in the ear and more. You can't go wrong with Dr. Steve!

I've needed hearing aids for pretty much my entire life, but resisted them until 6 years ago when…read moremy former employer told me to go get a hearing test and an estimate on hearing aids. I resisted some more since I'm self sufficient, but in all honesty, I was tired of not being able to follow a conversation, missing a word and having no clue what was going on and living in a partially silent world.. so I made the appointment and went. The entire staff was excellent, from the entire office staff, to Dr Freedman who I saw first to make sure my ears were healthy and that hearing aids would help me, then after that I met with the audiologist, Joseph Weisberger who was awesome.. I have really bad anxiety and he was very nice and patient, gave me the hearing test and the bad news that yes.. I definitely needed hearing aids, but the choices now are so much better than they were when I was 10 and got them for the first time and refused to wear them so my parents returned them.. this time I made the attempt to get used to them, and was finally able to hear in formerly silent world. I had several visits to adjust hearing aids, but it only took me a few days to get used to them.. 2 weeks ago I had to go back after dropping one. I figured it would either be an easy fix or I'd need new ones.. thankfully for me, it was an easy fix. After getting the repair done, Joseph again took the time to make sure I was happy with the level of hearing and I actually left there feeling like I'd gotten new hearing aids and can even hear the rain on the roof right now.. I would recommend this office and the Middletown office to anyone.. beyond excellent service and staff!

(I also know this practice as South Coast Physicians Group at 299 Faunce Corners Road, located in…read more299 Faunce Corner Road, Dartmouth, MA 02747). Dr. Yolanda Troublefield is an amazing Doctor and human being. My grandson and me were impressed by how much thorough she examined him, even the MRI we provided her. Her questions made us feel she was treating more than a patient a human being. At the end she prescribed him an OTC Nasal Gel and referred him to an Allergy/Immunologist, waiting for Allergy Test to guide her to a diagnosis. Her staff is awesome, kind and quick to overcome any obstacle. They even made the appointment for Allergy Doctor. We strongly recommend this practice.

From the owner: As a Southcoast Health physician, I am committed to delivering safe and compassionate care. I will…read morelisten to you and respect your unique needs. I commit to deliver you More than medicine.