Very capable staff, especially the PA'S they employ. They are very knowledgeable and genuine. They…read moreare great...unless you need help Saturday or Sunday. Would be helpful if available if only for 3 or 4 hours.

Great staff, love my doctor. Rarely have to wait past my appointment time. Easy to amke an…read moreappointment. Takes many kinds of insurance. Amazing care.

Dr. Umphrey is caring, thorough and completely professional. He spends time with each patient and…read morelistens. His staff is well organized and competent. I never wait more than a few minutes for my appointments which shows they are considerate of our time, too.

It is very frustrating trying to contact the medical center simply to verify an appointment date…read moreand have to wait on hold for 20-30 minutes, this is understandable occasionally every now and then, as things get busy from time to time, but it's becoming regular. It took me several days of attempting to call and being placed on hold for 20-30 minutes before finally hanging up just to verify an appointment. Physicals are very quick and impersonal and it does not appear that records like past levels of cholesterol are kept. It's on the patient to monitor whether or not cholesterol levels are going up or down after getting them tested every year.

Dr. and his office staff were all really nice and helpful. I was in terrible pain from my…read moregallbladder and needed it out. They got me in for surgery the next day. The office staff was very helpful with all documents that I needed for my employer. Hopefully, I won't need anymore surgeries, but if I do I would call Dr. Roodhouse.

Top quality of care. The P.A.'s , nurses, and assistants are very knowledgeable…read more They are able to provide a wide range of outpatient care including x-rays and CT scans on site.

I went in today to be seen. My gum is infected from when I pulled a filling out (not intentional)…read moreI've been here in the past even this year at the end of January beginning of February somehow there's no record of it. My insurance paid out them. Today they said I can't be seen because I have RI state insurance and they don't except it which is funny because I also took my nephew here around the same time in January and they also took him and didn't charge us.

I've been here 4 times, 3 for fillings and they've never gone very well. The first two I felt sick…read moreafter the novocain and the first time I think they gave me way too much because it took so long to wear off. This last time, I had an extern do my fillings which I agreed to, but she got black stuff on my lip to seal the cavity that wasn't coming off and it's been nearly 8 hours and my tongue is still numb. I told her it felt weird when she put the novocain in but she told me that means she put it in the right place. This is my 3rd time getting Novocain in the last 6 months and it's never taken this long to wear off. My only positive experience has been my cleaning. Unfortunately would not recommend because the staff is nice

Did not wait to long to be seen by the Dr, she was very helpful and subscribed an antibiotic!…read moreI would recommend this service !

My experience with Infinity has so far been 5 star. I don't really need "sick care" and I…read moreappreciate enormously Dr. Cunningham's focus on "health care" I.e making sure you don't get sick in the first place and if you do, figuring out the root of the problem rather then just prescribing something for the symptoms. Service is also excellent with immediate responses to all questions or needs. I recently had to get a Covid test prior to a flight and a negative result no longer than 48 hours prior to arrival was necessary. Since the flight was 19 hours that left a very short window. I contacted Dr. Cunningham and had a test scheduled within the hour and the results back the next morning.

Great practice, I would highly recommend. Same day appointments most of the time. Both are easy to…read moretalk to and listen to what you have to say. You are never rushed in any way. The staff is excellent. if you have a problem you have the option to use an app to text over any questions direct to them.

Dr. Sarah Byrne at Root Family Medicine is -- by far -- the most talented PCP I've ever had and…read moreamong the best doctors I've ever seen. I have EDS, craniocervical instability, dysautonomia and transverse myelitis, all of which have been an ordeal to untangle, and she's been completely brilliant in her ability to juggle both the big picture and small details simultaneously within a variety of rare issues. After burning through multiple specialists, she was actually the first person to suggest I could have Ehlers-Danlos, an unusual genetic condition. How she even knew about this is beyond me, as most EDS patients are first introduced to it by a specialist, definitely not a generalist like their PCP. She then sent me to a geneticist at BWH who confirmed her hunch. She also suspected I have Lyme when no one else did, ordered blood work from Quest and -- lo and behold -- it came back shriekingly positive while everyone else was burying their heads in the sand. She's extraordinarily adept, and I'm only scratching the surface of other rocks she's managed to look under that no other doctor thought to. Dr. Byrne has also pulled together a very skilled and compassionate front office who make booking appointments and asking questions easier than any other medical office I've ever dealt with. Rebecca and Teresa have helped with so many complicated things over the years and been completely unwavering. She's also very easy to book follow-ups with and always seems to make sure she has last-minute slots available. She's fundamentally there for her patients and, beyond her formidable intelligence, is also just a very reassuring soul when facing a seemingly endless stream of medical problems. Root Family Medicine is a vibrant reflection of Dr. Byrne, an unmatched PCP who is exceptionally smart, intrinsically open-minded and genuinely caring. If everyone could have a PCP like her the world would be a much, much healthier place. I'm eternally lucky to have Dr. Byrne as a bright lighthouse in the fog of an unusual medical picture.

Excellent functional medicine services and accepts a variety of insurances. They helped me get to…read morethe root cause of my health concerns and I didn't have to break the bank.

I've been a patient of Dr. Elena Smagina for a few years now and she is great. She spends time…read morewith you and listens. She is very thorough and really wants the best for her patients. When she makes referrals, she also follows up to make sure that you are happy with your experience. The nurse assistant is also wonderful. This is the best doctor I have ever had.

I've been with Dr. Smagina for about 6 or 7 years now, followed her from Franklin to this Medway…read moreoffice. She's the best doctor I've had; she actually listens to my concerns. She never seems rushed and always gives good care. If I need to be seen on short notice, and can't see Dr. Smagina, the nurse practitioner is excellent, she's very warm and knowledgable and is able to help me with whatever I need. The office staff is always friendly and capable. All around a great office, and they also have labs on site, no need to drive to a second location to have blood drawn.