When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

Never returned phone call so how can I say yes. They can start off by returning phone calls. I…read moredon't understand how a company can advertise emergency services but not make an effort to do so.

5 stars! Nathan is an amazing plumber. He is fast, efficient, and extremely professional.read more

I have had the opportunity for Plumbing Bros to perform work on two different occasions and words…read morecannot describe how pleased and impressed I am with Grant and his outstanding team. In an era where transparency, honesty, integrity and professionalism are now the exception rather than rule, Plumbing Bros epitomizes each one of these traits and has set the standard and model that their competitors should follow. Especially in Boerne, where contractors and companies charge exorbitant prices or try to lure customers into expensive membership plans. I highly recommend them for any plumbing need. Outstanding!

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

I called and they quoted a service call price. I thought it was reasonable so they dispatched a…read morerepair tech quickly. He was clean and courteous. No problem there. One star for that. He inspected the wiring to the disposal and removed it. Showed me the issue and said the charge was 241.00 which did not include a replacement. Do I pay that and then go buy a disposal and hire someone else to install it or just have them complete the job. I had a 1/3 HP and he did not have it on the truck. Had to go get one. He brought back a 1/4 HP and told me the bigger one would cost approximately 300 more. It came out to over 600.00 when it was all said and done. I use to have a home appliance warranty policy for years and there was an issue every time I used them which was seldom so I cancelled them. Goes to say I don't have a lot of experience hiring for these issues but obviously they have figured out how to make money by limiting your options. All I can say is beware of these companies and the way they handle their service charges. I will not recommend this company to anyone unless they have extra money to throw away.

All right, I've use these guys through the years for fixing clogs, replacing water heaters, and…read morefixing plumbing issues that had been in the house for more than 8 years. There was one pesky issue where the owner came out himself and diagnosed the problem. Always kept me in the loop and were honest with me. I appreciate that.

Honest and fair. Family owned. Did great work at a veteran's home we used them for in Spring Branch.read more

Very pleased with Tsanko's professionalism and quick response. He showed up early and solved…read moreseveral small plumbing issues. His prices were reasonable and offered up front for each repair. Will hire him again if needed and have already recommended him to others.

Tsanko worked quickly and did an excellent job. He was available within the day and installed my…read morewater heater no problemo. Without a doubt, I would suggest him for any and all plumbing requirements. He is personable, reasonable, and honest.

Great customer service! Prompt with calls and appointments! My shower heads are working great now!read more

Wasted my time and their time, couldn't diagnose a simple problem. Yes he was a master plumber. I…read morefound the solution on the internet, it even had a name for it. Sewer burp. Plumber sat on my tub for 40 minutes huffing and puffing and coming to the conclusion they were probably going to have to knock a hole in the side of my house to fix it. By now all I see is dollars flying out of my wallet. Rip off! Paid them almost $300.00 for nothing. Fixed it myself. A qualified plumber can fix problems leading to inadequate drain venting. This is a job for a professional. Inspecting vents involves climbing to the peak of your roof and visually checking for obstructions that interfere with proper venting. The usual suspects include bird's nests and accumulation of leaves or other wind-blown debris. What Can Be Done Frequently, the remedy for clogged plumbing vents is a jet of high-pressure water. This can flush material inside the vents down into the sewer line and out of your home. Most plumbing contractors have equipment designed for this purpose and can complete the job quickly and safely. Or if you are handy, you can do it yourself.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.

Water heater exchange. Quality was great and a great value for the dollar. The two man team were…read moreknowledgeable and courteous.

I recently had what I thought was a minor plumbing problem but it turned into a nightmare with my…read morewater heater dying and flooding my bathroom. I called Gottfried plumbing and they came out immediately. Mark and Houston arrived at noon and jumped through hoops to determine all the problems. I live in a modular home so a wet floor is a serious problem. A quick trip back to Boerne to buy a water heater and expansion tank and all problems were solved in one afternoon. They showed me all the areas they were concerned about and then showed me all the things they did to fix the problems. They told me what to do for the next few days to avoid additional damage and mold after they went under the house to determine how far the water had spread. Mark and Chelsea are the owners of Gottfried plumbing and Houston was amazing. I am so grateful to them all and would encourage anyone needing plumbing services to contact them. These folks actually care.

We had Gottfried plumbing help us two different times for different issues. They scheduled me in…read moreright away, and their office gave us 30 mins notice to let us know they were on their way. Mark and his team are very honest and knowledgeable. They do excellent work and their prices are very reasonable. Both experiences with them were completely stress-free. I highly recommend them.

I have had American Leak detection out twice over the last 12 years that I have owned this house…read moreand the pool. They came out about 12 years ago, found all of the leaks and fixed them. They were on time and reasonably priced on both occaisions. Their ability to find leaks, diagnose the problems, and fix the same is beyond reaproach. I highly reccomend America Leak Detection!

Another update. American Leak Detection did actually spot the leak when they first came out. It…read morewas fixed by a local pool company today after the pool company realized another line was running from my autofill line, resulting in a loss of pressure. The leak was in the original spot that American Leak Detection suspected. We had some miscommunications with American Leak Detection, but they did resolve them. Additionally, they did find the leak initially, which is why you would hire a company like this. I am happy they reached out to me after my first review. I would recommend them.