My car abandoned me turned out it was the alternator and bad battery riverbend was able to fix both…read moreproblems and we are very greatful for their help

Mike and Troy were the guys that helped me and me and my friend when our cars steering was making…read moreit hazard to drive home so they fixed it right up fast and they were super friendly and cool. They really saved our asses and didn't charge an arm and leg. 10/10 would get stuck again to hang out with them again.

If I could give a 10 star rating on these guys I would. My wife was bringing my daughters car we…read morejust bought from California and it lost power and started making a horrible noise. We thought the Cat had failed so she pulled off in Roseburg and luckily found this shop. They found the issue quickly and got the parts in within 2 weeks. We just went and picked up the car. They went over and above and checked the entire car to see if there was anything else we needed to be worried about I would drive my other cars 5 hours back to this shop every time!

Amazing! Greg was so kind and helpful and a really sweet person, THE NAME OF THE PLACE IS ACCURATE!…read moreMy friend and I were visiting from Cali and Greg helped us out and gave us really good advice 10/10 recommendation Thank you!!!!

They know what they're doing. Honest, timely and reasonable. They have serviced our two vehicles…read moreand we were pleased with the results.

I was on vacation from out of town and my rental car had an issue. I was referred to Gimry at 5…read moreStar Auto. I was so impressed with the speed of Gimry identifying the problem and making the necessary repair. I appreciated the quick service, kindness & honesty shown to me by Gimry. I would highly recommend having service done here!!

I went in yesterday to get a headlamp and windshield wipers for my car. Not only did the clerk took…read moreextra care to make sure I have the rCorrect windshield wiper, something to do with Clips I don't know and actually installed both my windshield wipers and my headlight bulb. And great customer service at the store.

Thank you Auto Zone Roseburg! Fellow driver informed us our break light was out. Stopped in and the…read moregentleman (red head, didn't catch his name on his tag) assisted us and let us borrow the tool we needed. Thank you kind sir for your help & we're back on the road!!

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.

I cannot recommend this place enough. Jamin and his crew are very knowledgeable and more than…read moreaccommodating. These guys went the extra mile to ensure that I got back on the road as quickly and safely as possible. From Timothy at the front desk to Avery the tech, they all made it happen. Look no further. They do honest work at a fair price. Very family oriented business--The kind I love to support

I went there I needed work done to my A/C unit after paying a few hundred dollars they still…read morecouldn't get it right when asking the mechanic questions what it might be he quickly got on the defensive and just walked off who does that then I told them what it was and they said it wasn't the clutch fan then like a dummy I paid a few hundred more they couldn't fix it so I took my vehicle to a reputable mechanic boom that fixed it was the clutch fan so don't waste money on these clowns and they are very expensive and Tim's kids running all over the place I almost ran over one he doesn't watch them running around the parking lot and property they come across nice and mechanic wise but their actually crooks give your money to a good outfit. glad I finally found one.

I was between jobs and needed a wheel bearing replacement for my van. I needed it ASAP as I had a…read morejob interview in Eugene and needed to drive there. I took it around but no one could get to it sooner than a week. Luckily one of the shops suggested Dave at H.I.S. Automotive and Dave said he could get right on it. Dave was a gentleman. Honest and fair and kept in mind my financial situation with the bill. The work was solid and I'll definitely bring my van back to Dave in the future.

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

I had a terrible experience here. I drove by and asked if they used oil a customer had, I was told…read moreit was $4 off per quart the base price of the oil change. Great- went and got my oil and came back. My oil was measured and I had 4 quarts. My truck takes two additional gallons than the standard 5 gallon oil change- so what's fair I assumed is not charging me the two additional gallons and maybe getting $4/quart discount off on the two remaining quarts of my oil. I asked how many quarts a standard oil change covered. The guy (Nate I think? Some cocky black dude) tried talking me in circles and saying it doesn't matter because my truck takes 7. I asked again- yeah but I want to know how many quarts an oil change includes. He again told me I don't need to know that. I then asked how much a regular one was- I like to be included in price calculation and see/know the breakdown. He talked the most nonsense circles around me saying "you don't need to know that- I'll just tell you you owe me $67 (or something near that- after quoting me $40 something earlier lol). "I'll do the math for you ok?" He said. "I'll keep this as simple as I can for you." Again I asked- how much is the normal oil change? He said "what do you not trust me? I'm not doing anything dirty or trying to slip anything by you. I'm just telling you what you owe me to keep this as simple as I can for you. You don't need to know the breakdown." I tried to explain- I like to know my breakdown and I like to see where a price comes from. He did one last crooked comment about "I'm not a scammer ok- I just know I can do the math for you so you can understand how much to pay me." I should have left but the car was probably opened below. I rolled my windows up and sat while this person who thinks he is outsmarting me and refuses to tell me price breakdown does whatever to my car. I paid whatever number he made up. My bill wasn't even close to what he had tried to pull over my eyes earlier.. and as he read the nonsense bill breakdown the $4/quart discount then turned to $1/quart discount and he even read it to me how he originally quoted- stating $4/quart like I told you but pointing to only one quart given credit ($4 total) part on the bill. I'll never be back here ever and I'll warn anyone about this crooked place. I also was charged the 3 quarts extra that I needed except I brought in 4 quarts and paid for a 5quart oil change! Oh the irony. No wonder he didn't want me seeing the bill or knowing the breakdown. Crooked. Ps mister Nate - I went to college at 15, finished college calculus at 16, was a biochemist at 20, and homeschooled math on the side and taught math and science to non English Spanish high school kids- And your math sucks and you can't do math for me like you assured me. But you can be condescending, arrogant, crooked, and show what intelligence you're lacking by talking to me like I'm an idiot. I had my Jesus music to get me through that terrible time with you and you never get to speak shitty to me ever again! Hey! Also called "manager" and he said the owner gives a $4 credit for any amount of oil. So a tablespoon or 10 quarts gets the same credit. So I donated my oil to them for them to still charge me extra oil I could have done the semisynthetic oil change- only used two of my quarts for the extra two my truck required and paid $10 less than what I did AND have had two extra quarts left over. But let them do the math and you'll pay more Seriously what crookedness.

Went in for an oil change and tire pressure monitors replaced. Bought the tire pressure monitors…read morefrom Ford, on my way in. He said it would be 25.00 per tire to install the new ones. That's cool, but when they were finished, they changed me a 20.00 tire rotation fee. So I asked why, since they had to take the tires off to put the monitors in, and was told it was for the tire rotation. Why when they had to remove them from the car for the monitors. Nothing like getting double charged. So if the 20.00 is more important than a loyal customer, I never go back. There's a lot of other places. (Rosenberg store)