Jake's trolley was the perfect touch for my wedding. I think the trolley idea is so fresh, and the price of this trolley was honestly not far off from what other limo companies were quoting me for a limo. So for a little extra you get a cute photo op, not to mention how comfy a trolley is! No bending over, feeling cramped in a limo. As far as management, the driver was on time, my contact, John, was excellent to work with, and it was an overall great experience! read more

Very unprofessional. I filled out the "Trolley Quote" on the website, and received a call later that day. John was polite on the phone, and assured me we could work something out and that he was available the day I needed. He asked me to email him with more details to get a more accurate quote, which I did. Over a WEEK later, he replied "sorry, the trolley is rented that day" From reading other review, this seems like typical behavior for Jake's. read more

This review is for contract process only. You do not want a company like this on your wedding team. Refuses to e-mail, insists on cash, bush league handwritten contract. The nasty man who runs this business from a cell phone is not someone you want to deal with on your wedding day. Unprofessional and shady. read more

Nick at Jake's Limo and Wedding Trolley was AMAZING!!! So professional!! The transportation went like clockwork!! From the pick up of the groom and groomsman, to the bridesmaids and then the bride and parents, to the reception and end of evening transportation to the hotel! We could not be happier with our choice of Jake's Wedding Trolley! The Trolley was so clean and cutely decorated! We love the white exterior and wood inside! The fireplace in the back adds nostalgic charm!! One of the best parts was after the wedding ceremony at the church, the bride and groom, attendants and both sets of parents could ride together to the reception and enjoy a glass of champagne!! The Trolley was so much easier to walk onto when compared to climbing down into a limo in our fitted evening wear! I wholeheartedly recommend a Trolley from Jake's!!! Mother of a very happy Bride and Groom!!! read more

We have used Jake's for many years now. Staff is ALWAYS polite, on-time, and we've always had a stress-free experience. We will ONLY use Jake's. Our go-to service for sure! read more

If you are able to work with a company whose emails consist of 3 words then this is the company for you. Customer service should be key. Starting an email with the words hi or hello should be a given. This is not the friendliest of companies I have reached out to. read more

My friend had booked the trolley for her September wedding. I was in the bridal party. We had a blast! The driver was on time and made sure everything was kept on schedule. I would highly recommend this company! read more

I when I got married the driver Nick was great. Came out introduced him.Very knowledgeable, but what's up with the guy who was in the bus .. Maybe an stewardess?? Creep everyone out.. Did nothing.. it's a good company but you shouldn't have someone like that on the bus. Very unprofessional. read more

I was so excited when I booked this company for our September 2016 wedding. I booked the trolley for pur wedding in September 2015. I recently called just to update some info now that we are only 4 months away just to have the surprise that the owner does not have our contract. I was then informed that a former employee of his stole contracts and was handling his entire business. Needless to say my date was already booked!! What type of person has no control of there business!!! I am in the middle of trying to get back my deposit and find another trolley company which is nearly impossible now since our wedding is less then 4 months away. Please stay away from this company I hear I am not the only one this has happened to. I would have been left with no transportation on my wedding day if I never called them to follow up. Please do your research before booking this company. read more

The trolley did not show up for my wedding. I would highly recommend using someone else. Unless you like paying for something and not getting it. read more

BEWARE! John the owner openly admits that he hates dealing with weddings! DO NOT PUT A DEPOSIT DOWN WITHOUT FINALIZING YOUR CONTRACT EVEN IF THEY SAY YOU WILL LOOSE YOUR DATE!!! Tried to charge us for a 10 hour rental when we asked for 5 according to John the owner. I had to call and email multiple times to review the contract and the owner told me Nick was fired- NOT A GOOD THING TO HEAR 3 months before your wedding. After speaking with the owner at length and trying to make something work, we were not able to come to an agreement- EVEN TO PROVIDE A SIMPLE TOWN CAR for the day of the event. Does not respond to emails and calls unless you pester. read more

We used their trolley for our wedding and was GREATLY IMPRESSED. The trolley definitely made a statement and my whole bridal party loved our experience! We have some amazing photos! read more