I have been a patient for over 2 years now. I am extremely happy with my medical professionals,…read morehence, the 4 stars! The ugliest, nastiest, and worst i have been treated at this facility was Friday. I wrote my appointment time down as 11:30, it was 11:20 though. I arrived at 11:38, Rachelle one of the front desk receptionist, scoffed at me for being late. I accepted that i was in the wrong as i recorded the wrong time. She went to check to see if i could still be seen? No, i had to reschedule. I gave no problem and kindly rescheduled. That was done! My mother who is also a patient there has a prescription from a specialist that is requesting a CT scan. I was asked by the specialist to turn this paper into Trinity so that Trinity can get an insurance approval. Here is the "hold up ugly" I asked Rachelle to see that this paper gets to the referral office it is a test my mothers specialist is requesting to have done. (I am explaining as I am trying to hand the paper to her) Nope! Rachelle has a body language and facial ugliness that is like i am trying to hand her a covid filled bomb. I get the attitude filled response of I am not taking that paper when i don't know what it is. I respond with "i just told you...." i stop in mid repeating myself and step one step to the left and explain to Sarah who has ALWAYS been jovial and pleasant. I explained to Sarah that i do not like Rachelle's attitude and it is very hard to talk to her. I try to hand the same paper to Sarah, never ever having any problems with her. Sarah says "I don't know what you are trying to give me?" Now, i am thinking holy moses, does this paper have so contagious disease that I am not seeing? So Sarah is snotty and rude. (By the way, snotty is a very nasty description i understand but it is spot on in this case) So after a few silent moments and me starting to freak out about this paper and the invisible curse. Sarah explains that the order is in the computer and they recieved it on the 30th. So, no Trinity does not need the paper. So, I did the next best thing i knew to do with a contagious piece of paper, i ripped it up to throw away. It was then Sarah told me that i should have kept it. Oh well, bad moments not bad days. I have another appointment scheduled i will see if the front desk attitudes are better, hopefully so. Sarah has a beautiful smile and laugh not to use them.

The Doctors are good. The "office manager" or whoever she thinks she is can care less about you or…read moreyour health. They denied a prescription I HAD to have refilled because they wanted an appointment. I was 100% out, she told me it was my fault and could not schedule me for 2 weeks and refused to do anything further. DO NOT USE THEM if you care about your health. She could careless about whether I lived or died as long as she followed HER procedures. Refused to let me talk and wanted to tell ME how things were going to work. I fired them and went to Watson Clinic and got my refill the same day. For some reason, some Office Managers think their policies and procedures trump the patients health. This is one of them.

This review serves as a warning to anyone considering using Watson Clinic--avoid them if possible…read more In my experience, the organization has poor follow-up, is highly disorganized, lacks coordination between departments, and appears primarily focused on generating revenue. Here is my experience in detail: I initially visited the dermatology office near the main campus to have several moles removed. The first doctor I saw indicated that the removals would need to be done over multiple visits. During the first session, four moles were removed, but the doctor declined to remove more and referred me to a senior dermatologist--resulting in an additional copay. The senior dermatologist removed additional moles but then referred me to a plastic surgeon for the remaining ones--again introducing another specialist visit and copay. I was told that the plastic surgeon would be able to evaluate and remove the remaining moles in a single visit. However, when I arrived at the plastic surgeon's office in Highlands, I was informed that my appointment was only for a consultation. I explained what I had been told, but the doctor stated that he requires an initial visit to evaluate and take photos before proceeding. This directly contradicted the expectations set by the dermatology department, suggesting a strong lack of coordination within the organization. In my view, the dermatologist could have taken the necessary photos and coordinated with the surgeon in advance, allowing for insurance pre-approval and a more efficient, cost-effective process. Instead, I was told the process would require four visits: two procedures (removing two moles per visit) and two follow-up visits for stitch removal--resulting in approximately $300 in additional copays. I questioned why all procedures could not be completed in one visit, but the response was simply, "That's not how I do things." After photos were taken, I left without scheduling further treatment. The situation worsened when I later received a call from scheduling. When I asked whether the photos had been submitted to insurance, I was told they would not be submitted until another appointment was scheduled. I also learned there was a $250 cancellation fee for appointments canceled with less than seven days' notice. I requested that no appointment be scheduled until insurance coverage and costs were clarified, so I could make an informed decision. At that point, the scheduler became rude, stating, "Clearly you have an issue setting an appointment--you can just call back when you're ready," and then hung up. Based on this experience, it seems that Watson Clinic prioritizes revenue over patient care, communication, and transparency. Unfortunately, this has not been an isolated incident, as I have had similar experiences with other departments, including cardiology. I recommend that others carefully consider alternative providers to avoid similar frustrations.

Need a referral? Like in the near future? Forget about it. Not unusual for a referral to be be 6…read moremonths out or more. Like all things Watson, the Administration is totally uninterested in patient experience - they leave that to the physicians.

I like that they have extended their hours. I utilize the clinic more than my primary care…read morephysician. The staff is always nice and polite and they are efficient.

Out of all of the Doctors that I visited during my time living in Bradenton/Sarasota, Dr. Okuhara…read morewas by far the best. If I were to ever move to the area again, she would be my first choice. She believes in preventative care and is extremely professional. Her offices are clean and well run, she truly cares about her patients, and she is easy to talk to. Since money was always an issue for me, she went out of her way to give me samples or discount coupons on my prescription medications, when they were available. She also made sure to discuss every aspect of life with me that would affect my health; such as diet, stress, excercise, family history, and overall well being. She has also given me excellent referrals and worked with my insurance companies to make sure that my preventative care is covered. Sometimes her office staff and nurses can be pushy or rude, since she is in a shared office complex with other doctors.

This review is long overdue! Having moved down from NY where I had wonderful doctors, I frankly…read moredidn't expect in my urban snobbery to find anyone who could compete with the type of medical care to which I was accustomed. Hands down, I discovered that Dr. Okuhara excels beyond my several decades of experience in going to doctors. If the criteria include: 1) Professional competence; 2) Time with patient; 3) Diagnostic ability (especially outstanding); 4) Availability; 5) Excellent referrals to top-notch specialists (best experiences with her referrals every time); and 6)) Compassionate billing practices and office procedures, Dr. Okuhara gets 6 stars. cb

Ive had nothing but praise with my Dermatologist PA Jessica Jeffries with Dr.Miller. Extremely…read moreprofessional and caring and very knowledgeable in her field. Every appointment is done quickly and the wait time too in her office. Has a great personality and always happy and her nurses are unbelievable too. I've already referred 3 patients to her and they were extremely happy and impressed totally. On a last note she spotted a spot on my back that was a cancerous and immediately had it removed within a week with Dr.Ferguson that was knowledgeable great personality and awesome too. 10+

Very Kind, compassionate, fast and super clean. Can't say enough about my great care from the…read morereceptionist-nurses.

I needed help in a pinch and they treated me with dignity and respect in a timely manner. Doesn't…read moreget much better than that! What I suspected was an ear infection was and they prescribed medicine that helped immediately.

I made an appointment to see Dr Rasmussen, who comes highly recommended. She has a very busy…read morepractice, but that doesn't stop her from being very personable with her patients. Dr. Rasmussen answered all my questions, and explained in detail what was going on with me. She was very informative

Dr. Rubin Perez is the most amazing doctor I've ever had. He literally saved my life. I have been…read moregoing to him for eight years. He takes his time, and knows you personally. You are not just the number to him. How did he save my life? I was told three years ago that I did not need colonoscopies anymore. I'm 72 years old. Dr. perez ordered a colonoscopy and then endoscopy. As it turns out if I had not had the colonoscopy, I would be dead in three years from cancer. He cares for each and everyone of his patients. I thanked him today for saving my life. He is not located on Lionel Way. He is located on first Street. He is an internist. Best doctor ever!

Dr Williams is incredible . She is a very dedicated doctor and you can feel her concern about your…read moremedical issues. I would recommend her for anyone who is looking to change doctors or anyone who needs a doctor. She is fantastic.

I LOVE going here! Dr. Jafri is the only Dr. I trust in this town right now. Granted some people…read morecan take her personality wrong but considering this is her private practice and it's really just her, it's a lot. what I respect most is that she takes the time to really dig into what's going on with you and doesn't always jump to medication unless you absolutely need it and if you do, she backs it up with a protocol to help you heal from the medication side effects. NO Dr. that I know of EVER does that! Her staff is always so friendly and professional! Highly recommend her!

I have been looking for a primary Dr for myself and my family for a long time. Every time I think…read moreI've found a good one, they either turned out to be terrible, or got bought out by a huge conglomerate and changed entirely. Robinson Family Clinic has been an answer to my prayers. They are a medical facility but they take a much more holistic approach to care, which is what I'd been praying for. They are all caring and friendly and I feel truly cared for, not like I'm just a patient number on a chart, which is how I've felt everywhere else. I truly feel listened to and cared about. I see Lindsey, the NP, and she has been exceptional. I would highly recommend them to anyone needing a primary care physician.