I have been a patient for over 2 years now. I am extremely happy with my medical professionals,…read morehence, the 4 stars! The ugliest, nastiest, and worst i have been treated at this facility was Friday. I wrote my appointment time down as 11:30, it was 11:20 though. I arrived at 11:38, Rachelle one of the front desk receptionist, scoffed at me for being late. I accepted that i was in the wrong as i recorded the wrong time. She went to check to see if i could still be seen? No, i had to reschedule. I gave no problem and kindly rescheduled. That was done! My mother who is also a patient there has a prescription from a specialist that is requesting a CT scan. I was asked by the specialist to turn this paper into Trinity so that Trinity can get an insurance approval. Here is the "hold up ugly" I asked Rachelle to see that this paper gets to the referral office it is a test my mothers specialist is requesting to have done. (I am explaining as I am trying to hand the paper to her) Nope! Rachelle has a body language and facial ugliness that is like i am trying to hand her a covid filled bomb. I get the attitude filled response of I am not taking that paper when i don't know what it is. I respond with "i just told you...." i stop in mid repeating myself and step one step to the left and explain to Sarah who has ALWAYS been jovial and pleasant. I explained to Sarah that i do not like Rachelle's attitude and it is very hard to talk to her. I try to hand the same paper to Sarah, never ever having any problems with her. Sarah says "I don't know what you are trying to give me?" Now, i am thinking holy moses, does this paper have so contagious disease that I am not seeing? So Sarah is snotty and rude. (By the way, snotty is a very nasty description i understand but it is spot on in this case) So after a few silent moments and me starting to freak out about this paper and the invisible curse. Sarah explains that the order is in the computer and they recieved it on the 30th. So, no Trinity does not need the paper. So, I did the next best thing i knew to do with a contagious piece of paper, i ripped it up to throw away. It was then Sarah told me that i should have kept it. Oh well, bad moments not bad days. I have another appointment scheduled i will see if the front desk attitudes are better, hopefully so. Sarah has a beautiful smile and laugh not to use them.

Referrals are usually messed up or not sent at all. There…read moreare no same day appointments , even though they have a poster in each exam room that says there is.

Watson Clinic is an amazing facility. Every staff member from Doctor to Nurse to attendant has been…read moreso friendly and accommodating. The MyHealth app makes scheduling appointments and viewing test results Quick and Painless. Anytime I've shown up for an appointment I've been seen in under 15 minutes and the appointment usually lasts less than an hour. Most of the negative reviews this clinic has received are from Karens who are: a) anti-vax morons who are too brainwashed and full of themselves b) people who show up 5 minutes before close and expect a full-on unscheduled procedure to be done c) impatient people who think 10-15 minutes is a bad wait time

This review serves as a warning to anyone considering using Watson Clinic--avoid them if possible…read more In my experience, the organization has poor follow-up, is highly disorganized, lacks coordination between departments, and appears primarily focused on generating revenue. Here is my experience in detail: I initially visited the dermatology office near the main campus to have several moles removed. The first doctor I saw indicated that the removals would need to be done over multiple visits. During the first session, four moles were removed, but the doctor declined to remove more and referred me to a senior dermatologist--resulting in an additional copay. The senior dermatologist removed additional moles but then referred me to a plastic surgeon for the remaining ones--again introducing another specialist visit and copay. I was told that the plastic surgeon would be able to evaluate and remove the remaining moles in a single visit. However, when I arrived at the plastic surgeon's office in Highlands, I was informed that my appointment was only for a consultation. I explained what I had been told, but the doctor stated that he requires an initial visit to evaluate and take photos before proceeding. This directly contradicted the expectations set by the dermatology department, suggesting a strong lack of coordination within the organization. In my view, the dermatologist could have taken the necessary photos and coordinated with the surgeon in advance, allowing for insurance pre-approval and a more efficient, cost-effective process. Instead, I was told the process would require four visits: two procedures (removing two moles per visit) and two follow-up visits for stitch removal--resulting in approximately $300 in additional copays. I questioned why all procedures could not be completed in one visit, but the response was simply, "That's not how I do things." After photos were taken, I left without scheduling further treatment. The situation worsened when I later received a call from scheduling. When I asked whether the photos had been submitted to insurance, I was told they would not be submitted until another appointment was scheduled. I also learned there was a $250 cancellation fee for appointments canceled with less than seven days' notice. I requested that no appointment be scheduled until insurance coverage and costs were clarified, so I could make an informed decision. At that point, the scheduler became rude, stating, "Clearly you have an issue setting an appointment--you can just call back when you're ready," and then hung up. Based on this experience, it seems that Watson Clinic prioritizes revenue over patient care, communication, and transparency. Unfortunately, this has not been an isolated incident, as I have had similar experiences with other departments, including cardiology. I recommend that others carefully consider alternative providers to avoid similar frustrations.

I like that they have extended their hours. I utilize the clinic more than my primary care…read morephysician. The staff is always nice and polite and they are efficient.

Out of all of the Doctors that I visited during my time living in Bradenton/Sarasota, Dr. Okuhara…read morewas by far the best. If I were to ever move to the area again, she would be my first choice. She believes in preventative care and is extremely professional. Her offices are clean and well run, she truly cares about her patients, and she is easy to talk to. Since money was always an issue for me, she went out of her way to give me samples or discount coupons on my prescription medications, when they were available. She also made sure to discuss every aspect of life with me that would affect my health; such as diet, stress, excercise, family history, and overall well being. She has also given me excellent referrals and worked with my insurance companies to make sure that my preventative care is covered. Sometimes her office staff and nurses can be pushy or rude, since she is in a shared office complex with other doctors.

This review is long overdue! Having moved down from NY where I had wonderful doctors, I frankly…read moredidn't expect in my urban snobbery to find anyone who could compete with the type of medical care to which I was accustomed. Hands down, I discovered that Dr. Okuhara excels beyond my several decades of experience in going to doctors. If the criteria include: 1) Professional competence; 2) Time with patient; 3) Diagnostic ability (especially outstanding); 4) Availability; 5) Excellent referrals to top-notch specialists (best experiences with her referrals every time); and 6)) Compassionate billing practices and office procedures, Dr. Okuhara gets 6 stars. cb

Very Kind, compassionate, fast and super clean. Can't say enough about my great care from the…read morereceptionist-nurses.

I come to this Watson Clinic location every few months for appointments and it's been a good…read moreexperience every time! And I'm talking years worth of appointments at this point. The staff is normally friendly and helpful, there's valet if you really desire and the security guards are always friendly if you need helping finding which floor & desk to go to. This is not the closest clinic to me, but it's the one I choose to go to because it's such a better and pleasant experience. The ExpressCare attached to the back is also much better for an urgent care as well. Maybe the only bad thing is getting in and out of the clinic- it's on one of the only steep inclines in Lakeland along the busy 540A so that can get a little tricky.

I needed help in a pinch and they treated me with dignity and respect in a timely manner. Doesn't…read moreget much better than that! What I suspected was an ear infection was and they prescribed medicine that helped immediately.

I made an appointment to see Dr Rasmussen, who comes highly recommended. She has a very busy…read morepractice, but that doesn't stop her from being very personable with her patients. Dr. Rasmussen answered all my questions, and explained in detail what was going on with me. She was very informative

Dr. Rubin Perez is the most amazing doctor I've ever had. He literally saved my life. I have been…read moregoing to him for eight years. He takes his time, and knows you personally. You are not just the number to him. How did he save my life? I was told three years ago that I did not need colonoscopies anymore. I'm 72 years old. Dr. perez ordered a colonoscopy and then endoscopy. As it turns out if I had not had the colonoscopy, I would be dead in three years from cancer. He cares for each and everyone of his patients. I thanked him today for saving my life. He is not located on Lionel Way. He is located on first Street. He is an internist. Best doctor ever!

Dr Williams is incredible . She is a very dedicated doctor and you can feel her concern about your…read moremedical issues. I would recommend her for anyone who is looking to change doctors or anyone who needs a doctor. She is fantastic.

I was advised that Dr. S. Todd Robinson of Robinson Family Clinic, Lakeland, FL, passed away late…read morelast night, July 14, 2018. (He had suffered a massive heart attack a few days before and was in critical condition) Lakeland has lost an excellent man and patriot---and Central Florida has lost a great doctor! My thoughts are with his wife and children at this time.

I LOVE going here! Dr. Jafri is the only Dr. I trust in this town right now. Granted some people…read morecan take her personality wrong but considering this is her private practice and it's really just her, it's a lot. what I respect most is that she takes the time to really dig into what's going on with you and doesn't always jump to medication unless you absolutely need it and if you do, she backs it up with a protocol to help you heal from the medication side effects. NO Dr. that I know of EVER does that! Her staff is always so friendly and professional! Highly recommend her!