Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

Congratulations. This facility has the worst parking structure in Hawaii. Stalls are narrow,…read moresubstantially all of the stalls are compact stalls, a lot of drivers park over the line, you have less than a foot to open your car door, and directional signs are too sparse to be useful. When you enter the main parking entrance off the Hospital porte cochere, it says visitor parking is limited to levels 1B, 2B, 3A, and 3B. However, there is no signage indicating what level you are on. So when you drive up to the next level, you find out you are now on level 4A. So you need to turn around and drive down. Even when you walk into the main hospital entrance, there are no directional signs to the office you are looking for. For example, when you enter the main entrance, it has a great directory which has a listing for office 104. After looking for office 104 in the main lobby for 5 minutes and getting frustrated, a cleaner asked me what I was looking for and told me office 104 is outside and 50 feet to the left of the main entrance. The facility itself is in excellent condition. However, the signage needs a complete makeover.

When I visited the building where the doctor's office was located, I was able to see this adjacent…read morefacility. A video about this building was playing in the beautiful lobby with a grand piano. After watching the video for a while, I learned that this is a network that provides education and dispatch for people who live in Hawaii who need home care, as well as financial support to receive their services. In other words, it seems that you will not receive service in this building. I felt a little disappointed. Because I thought it would be nice if I could spend the rest of my life in such a beautiful and peaceful place. There was a Catholic Church on the first floor and it was surrounded by a very majestic atmosphere. The end of life that everyone experiences... I think it would be very blessed to be able to spend that period in Hawaii, but in the end, I felt that how good home care I could receive from a professional would be the difference between good luck and bad luck at the end of my life. I read the catalog in the lobby, but unfortunately I didn't understand the work of this place well. But I think it was good to know that there is such a beautiful place here. 医師のオフィスがある建物を訪れたとき、この隣接する施設を見ることができました。この建物に関するビデオは、グランドピアノが設置された美しいロビーで放映されていました。ビデオをしばらく見た後、これはハワイに住む在宅ケアを必要とする人々の為の、ケアーサービスに従事するワーカーの教育と派遣を提供するネットワークであり、サービスを受けるための財政的支援であることを知りました。言い換えると、この建物ではサービスを受けられない様ですね。私は少しがっかりしました。。。こんなに美しく平和な場所で残りの人生を過ごせたらいいなと思ったからです。1階にはカトリック教会があり、とても荘厳な雰囲気に包まれていました。誰もが経験する人生の終わり...ハワイでその期間を過ごす事が出来るだけでもとても恵まれていると思いますが、結局、専門家からどれだけ良い在宅ケアを受けられるかが、人生の終わりの幸運と不運の分かれ目になる様な気がします。ロビーでカタログを読みましたが、残念ながらこの場所の仕事をよく理解できませんでした。しかし、ここにこんなに美しい場所があることを知る事が出来ただけでも良かったと思います。

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Working in the medical field, I understand it can be challenging for families to locate appropriate…read morecaregivers for their loved ones. I've looked for caregivers through the years and it's been challenging to find trained Indvidual's to care for my patients, especially the Seniors that have limited support and/or working families. Fortunately, I was able to review the DOH webpage and locate agencies that are licensed to provide care such as Senior Helpers, knowing the company is licensed provided peace of mind knowing they are in professional hands. Families I've worked with shared that they've been able to get their Long-Term Care Insurances to assist in getting care but require a licensed entities (along with some ADL deficits) to qualify. I've had a family share with me having been able to get a companion to escort their loved one to meet with her friends over the weekend and another share with me how Senior Helpers was able to care for their loved one during their shift, having taken her to the ER and being with her when no family was available. Knowing they have caregivers that go the extra mile and care for their clients is something to be appreciated.

Horrible and sloppy workers, just like other senior care agencies. This is second agency I hired to…read moreprovide respite for my elderly father, I didn't have high expectations but the Aides that were send really didn't do anything besides hiding in the bedroom to watch their phones and avoid my Dad during the shift. He might not be easiest patient due to his progressing dementia but this was not a good experience. Especially for the high price tag, maybe if they would train and compensate the workers appropriately maybe they would do quality work.

Had the pleasure of working with Eli and the staff at Elite Services of Hawaii the past few years…read more Very passionate and professional. Great to see someone who truly cares and offers consultation services , this was all new to me and I learned alot.

From the owner: We "Provide the Highest Quality Care" in our care home. We create care plans to meet individual's…read moreneeds/care including any special care needed on a day to day basis. You have a question about senior care or care homes, we offer consultation for yourself, family or friends. We've been providing senior care for more than 20 years and all our clients and their families trusted us to care for their families!

I didn't realize that I used their service before, and was referred by my cousin speaking highly of…read morethem. Funny thing I was directed by yelp to find this place again, and they are amazing . Very friendly , and also honest too! Now days it's hard to find a trusted mechanic. I'm glad I found them again, and highly recommend them for future services

Justin was very helpful to coordinate service for our dad!…read moreWe are expecting great relationship. We have one of thier team members coming today to do a trial. God bless wendy

Very unprofessional, did not show up, when I called the office, they had no record of me.read more

Lazy and unprofessional. Invest in your employees and you might find some good ones. Poor pay and…read morehigh turnovers.,

The caregivers are incredibly experienced, compassionate, flexible, and truly dedicated. They're…read morealso very respectful, which I really appreciate. I'm beyond satisfied with the personal care they provide for my mom - from preparing her meals to helping her bathe, exercise and taking her to doctor's appointments. I couldn't ask for better care. The owner is so thoughtful and ensures we're happy with the caregivers they refer, plus they're available 24/7 whenever we need support. I highly recommend this company if you need caregivers to help care for your loved one!

From the owner: Connecting our beloved kūpuna with skilled and kind caregivers who will treat them like family.read more

My mother was taken cared with such great care and tenderness with the treatment of care the…read morecaregivers provided. My mother always looks forward to having them come to the house to help her out. She is no longer ambulatory and needs help to use the restroom, bathe and walk. Yet these wonderful caregivers give her all the quality care and love she needs. Most of the caregivers are seen like family by Mom and I. And the owner and management are always available and helpful when ever we need it. I highly recommend if your looking for quality care at affordable prices foe your loved ones care!

I called for information about their in-home health care services. The woman who answered couldn't…read moreeven provide basic information and she seemed to be in a hurry which is fine. Just say so. She asked for my name and contact number and said someone would be in touch with me. Nobody got back to me. Don't waste your time with this agency.