transmission went out on me in Saginaw MI and I had have Ken's General repair replace the…read moretransmission, they gouged me on the price a bit. But the thi ng that has me fired up is that a bunch of tools were stolen from my vehicle and the owner shrugged his shoulders and blamed it on then neighborhood. This is bad business.

The alternator on my car reached the end of its life on my way North on the Friday before 4th of…read moreJuly at 3 pm. Ken's was one of the few places that answered their phone. While their appointments were scheduled out to Wednesday they said, bring it by and let us take a look. Not only did they take a look, they worked together and had me back on the road before their 5 pm closing time. The facility is clean and well maintained. Employees friendly, knowledgeable and went above and beyond. You will not be disappointed.

My husband took our 1969 Corvette into Gary's Safety Center for extensive front end and suspension…read morework. They replaced the control arms / bushings, shocks and struts and ball joints. In the process they had to fabricate new brackets and bushings along with sand blasting and painting rusted components and did so at a very reasonable price. They went above and beyond our expectations. The car now drives like a dream. Great Job.

Have my vehicle checked and done wheel alignment here. It takes less than 1 hour to finish these…read morestuff. Mechanics are very professional and kind.

Morgan's has been servicing our cars for 20+ years, and does an excellent job. They are…read moreexperienced, honest, knowledgeable, professional and friendly. Highly recommend!

Morgan's has something rare in this world, mechanics you can really trust. Nick is amazing! I'm…read morestarting to think I can't move away when I retire because I can't afford to lose Morgan's Auto Repair. They do great work and have reasonable prices. Best of all they won't fix anything that doesn't need fixing. Bottom line: Morgan's is AWESOME!

Janet and the guys are very knowledgeable and explain everything in a way I can understand. They've…read morebeen my go to place for 6 or 7 yrs now and I trust them completely. I wouldn't go anyplace else!

Lady on the phone was rude and unhelpful wouldn't recommend taking your car here unless you want…read morebad service! they don't value their customers.

I have never done business with this shop. I was referred to it by a local tire store. My tire…read moreissue was a mechanical issue. So I called and spoke to someone, told him my issue but unfortunately he wouldn't be able to accept the work for a few weeks. But he didn't leave it at that, he gave me the name of two other businesses that might be able to help. The first one laughed me off the phone but the 2nd said "Oh, sure we can do that. Have it towed in." So! Guy I talked to, thanks for lookin' out for someone with a busted car.

They Pick and Choose Whom they want too Service and See if You just stay on the hook. Very…read moreDissatisfied had vehicle almost 2wks yet Frickin Nothin!

Very poor communication, have had our vehicle nearly a month(after telling us it would be a week),…read moreI've had to call them several times to check on the status of said vehicle only to get excuse after excuse and promise after promise, the last time I spoke to the owner he made it seem as if I'm harassing him and/or rushing him to hurry and get it done.Unfortunately they either received or damaged said parts the first time they got it and tried to just weld it together and put it on but realized it wouldn't work so had to order yet another part which nobody communicated to us that it didn't get there til nearly 2 days (I called one day they said give them til the following week)after they were supposed to have the car fixed (this is after the second deadline of saying it would be fixed) and the owner was so gruff with me the last time I spoke with him I was nearly in tears and I'm no crybaby it was that bad.

My experience was great. They looked at my vehicle right away. They were very friendly. They didn't…read moreeven charge me to diagnose my issue. I'm not from Bay City but I'm very impressed with their customer service. They were not able to help me ultimately, but that wasn't their fault. They did not try to sell me something I did not need. I would not hesitate to recommend this business.

Great family owned business. Service was great and very…read morefast and efficient. I will do all my business there including oil changes.

My car was getting louder and louder. My car is older and foreign so I knew if a muffler was…read moreneeded it could be a problem even getting parts. I was assured that if a muffler was needed, they could modify available parts to solve the problem if necessary. I called, made an appointment within a day or two and was given the good news that I didn't need a muffler. I had a broken bracket resulting in a twisted and sagging system, and a couple of burned out gaskets. I was on my way with a quieter car in a little over an hour. Their staff was on task, very knowledgeable and very pleasant and the cost was very reasonable. This was my first experience with Terminue Brake & Muffler (Bay City, MI) and I can say will be my only repair shop from now on. These guys are the best!

I bought a vehicle from Conner at Bay City Motors. Everyone was extremely nice and helpful. Even…read moreafter the purchase, we had some concerns. Conner had no problem having his mechanic look at it even though he was not required to. The 2008 Ford runs well. The process was easy and enjoyable. I recommend anyone looking for a good used vehicle give Bay City Motors a go.

From the owner: Welcome to Bay City Motor Sales and Service, your used car dealership and auto repair shop in the…read moreheart of Bay City. Here, our biggest feature is honesty, weather you're looking for a reliable used car or looking for reputable shop to work on your vehicle, we are the ones to help. We specialize in engine repair and replacement, timing chain jobs, and brakes and suspension. We also can tackle oddball jobs like welding. Call us today! 989-686-9777

These people need to improve everything starting with replacing the b**** that answers the phone…read morewho hangs up on people who puts people on hold and doesn't come get their vehicles for 3 4 or 5 hours and tells them they're on the way they canceled my tow out three times and kept putting me at the end of the line do not use this company they are very rude I tried to call back and address the issue with the owner and the manager and they hung straight up in my face very disrespectful people and when they do answer the phone they place you on a long hold and then they tell you they're in route and they're not and I waited 3 hours straight and never got my vehicle towed I wouldn't recommend these people to nobody I reported them to my insurance company and everybody

The bitch that answers the phone is still there. It's like playing phone tag. She says it'll be an…read morehour, then the tow doesn't show. Call back, she says the same thing. Been waiting on a tow truck for 24+ hours. Worst towing service in Saginaw area by far. Even if Price's is the cheapest, please pick a different, more reliable company. Do not recommend