Super rude on the phone. Couldn't even spit out what I needed done before the guy said a smart…read moreremark about how he NEEDED to know what I needed done because he has different guys that do different things. Which I understand, but how he said it shows how much customer service this place lacks. So many people recommended this place to me too, oh well.. will gladly take my business somewhere else

We don't take our vehicle anywhere else. They are honest and straightforward about what's wrong,…read moresomething that's hard to find nowadays.

I have been taking my vehicles to Conkle's auto service since moving back to Bay City six years…read moreago, I trust them 100% with their diagnosis and with the work that they have performed, it is a nice feeling to know that you are not going to be ripped off I have nothing but high regards for this place of business and will continue to take my vehicles there and I highly recommend them Stan I

I called to see if they could fit me in to replace my blinkers and a brake light and they were…read moreextremely short-tempered and rude on the phone. They said they guess they might be able to look at it and criticized me for bringing it all the way to Bay City for only blinker and brake lights because I live in Tuscola County, even though I stated that I needed to come into Bay City for an appointment and my son's class this evening. Geez I'm sorry I didn't realize you cared where you got your business from. I wouldn't recommend them at all. They might be allegedly good with cars but if I can't call or speak to them without getting talked down to like I'm a child I'll take my business elsewhere. Thanks but no thanks.

Most trusted mechanic in the Bay Coty area for me. The owner is always straight forward and…read moreexplains costs and reasons for higher grade parts. always appreciate their helpful advice and excellent service.

Had a couple brakes lines that blew. They needed to be replaced they spliced the one line and…read moredidn't bleed the system. Just bench bleed them .and had a low peddle. He didn't know why.for 500.00 not happy won't go back

Great service getting muffler replaced. Definitely recommend. Got quote previously and no extra…read morecharges when work was done

Fast, Friendly, Frugal! AC charge $89.95 called at 9 am. Bay was open "C'mon down" in at 10:30 out…read moreat 11!

Fixed my wiper system when others couldn't. Will be taking it there for any other electrical…read moreproblems. Kept me updated on the work progress and was reasonably priced.

5 STAR FOR SURE! Very satisfied and impressed with the professional and fair service I received on…read more11/29/23. I took my 2017 Chevrolet Malibu LT in for electrical issues. I was nervous that this expense could have been very costly. They fixed every issue I had and gave me a extremely low repair fee. I was very happy and satisfied with their work. My employer is also going to start using them for their service with electrical issues. Thank you to the staff at M&R Electronics! You are rockstars! ***** Wendy of Saginaw, Michigan

This happened to me today and it's only the 3rd review I've ever done on a business - the first 2…read morewere positive... unlike this one. I made an appointment 7 days prior for a tire changeover from winter to summer tires (I wish I could've done it sooner). A couple of days before my appointment, I called and asked if they could add-on an electrical problem with a headlight and change the headlight and they said yes. I brought my car in a 1/2 hour early. They kept it for over 6 hours before Dennis telephoned me to say they didn't get to work on it because of working on cars from yesterday... really? He apologized and said they could start on it first thing Monday morning. I picked up my car and tires and told Dennis I was very disappointed in being treated this way and I asked if all their customers were treated this way - especially since I made the appointment 7 days prior. Dennis said well, they did have "other" cars to work on... how smug of him. Were the "other" cars on the schedule prior to mine... how ridiculous. This was so disrespectful to me that now, I will not disrespect myself by returning to Hampton Auto Repair to give them my business. It was just a few months ago that I spent over $1,000 there and was a regular customer, but no more. By the way, if I performed My job in this manner there would be consequences. Lacking in customer service. I do not blame the mechanics. By Kathryn Cristoforo, Bay City, MI

Once again they were Awesome ! They even needed a part for my car right before closing after test…read moredriving it. Called a parts place and installed it . Car ran like a champ ! Best repair shop by far !

I have been a customer for many years and 3 vehicles with lots of veriable issues, I was always…read moretaken fair and fast care of. They had times where they easily could have padded the bill and didn`t. Heath and Bob have always been more than fair..! I have a 92 Tempo they ben servicing for 15 years ..Runs etc. great today..! And lent a loaner car if needed..

Took my Jeep to Price's Auto after a different mechanic said my 4 wheel drive wasn't fixable…read more Price's repaired it like new within two days and offered a free loaner car during that time. They are now my go to repair and maintenance shop. Glad one of my coworkers recommended them and now I do too.

I had rust repair and new paint done on my van and I couldn't believe how beautiful it came out!!…read more It was even done a day early. It looks better than the showroom floor. This was my first time using Master Body and if I ever need any additional work done, they'll be my first stop.

Greg has done 2 cars of mine and one boat, the boat back in late 80's, awesome job! (Shoulda got…read moresome touch-up paint though). Fixed a huge gouge in the trunk of my Grand Am, looked brand new. I moved out of state then back again in the 90's. He fixed the front of my van after I rear ended another car. Gave me a good estimate, fixed the damage, paint looked good, worked with the insurance company well. 5 stars in my book