The alternator on my car reached the end of its life on my way North on the Friday before 4th of…read moreJuly at 3 pm. Ken's was one of the few places that answered their phone. While their appointments were scheduled out to Wednesday they said, bring it by and let us take a look. Not only did they take a look, they worked together and had me back on the road before their 5 pm closing time. The facility is clean and well maintained. Employees friendly, knowledgeable and went above and beyond. You will not be disappointed.

Our car broke down on a trip up North, we were able to stop at ken's auto service. They were able…read moreto look at our car right away and run a diagnostic test. He had us back on the road in less than 30 minutes. Service was outstanding, we wished we had a place like this in our home town!

I went there in the summer to get a trailer wheel mounted (which they didn't carry) and they didn't…read morecharge me. I thought that was awfully cool so I went back to have the summer rims and tires on my Gladiator switched to the stock set up. Everything went well, the mechanic that did it was very courteous and told me that the bolts that I switched would work but if I had a stock set to bring them in and they'd switch them. I simply forgot, my bad. When the young man who assisted in putting the summer set in the truck bed pulled it out of the bay I asked him if he'd like to make a quick twenty for helping unload them at my house. I just had back surgery less than two months ago and I'm still on a lifting restriction. He said sure so I gave him my address and said I'd look for him after he finished his day. Half way home I remembered that I forgot my water bottle so I called to ask him to bring it with him. First of all, when you call the local number you get a national call center. Not knowing you can press 2 to reach the store immediately I got to sit on hold, ask for the Saginaw Bay road store, no, I don't need to schedule an appointment just transfer me, thanks. The phone rings and another male answers. I ask for the young man who was going to help me and instead handing him the phone I'm asked why I need to speak to him. I explained I left my water bottle and since he was coming by... "Okay...hold on." Long pause... The next thing I hear is the manager, I ask for the young guy and again get asked what it concerned. None of your business really but I'm sure your co-worker told you. (Thus the long pause) She said that it was just "unusual" and I told her that it was more unusual for two people to screen a grown man's phone calls. She then said it was against company policy for an employee to work on a vehicle outside of work. Well, he was just taking tires out of a truck bed and stacking them in my garage. If he was doing a valve job she'd have a point. All this for just trying to help a young guy earn some extra holiday cash because I physically couldn't lift something myself. So I'll be calling the corporate office on Monday to make sure there's no petty retribution for him trying to help a disabled veteran. When I asked for the corporate phone number she put me on hold for ten minutes. (What a professional) When I finally hung up and called back her excuse was they were "very busy." There was one customer waiting when I left, and they closed in a half hour. To the store manager, get over yourself. You run a tire shop. Take the corporate robot bolt out of your neck and simply hand him the phone. This is why people don't get along, because power hungry, petty people like you have to be in everyone's business. Take a second and check yourself. At the end of the day your power goes no farther than the walls of the building you work in. Be a leader, not a sycophant. It'll get you much farther in life.

I went there to get air in my tires remind you I got all four tires from there they told me that…read morethey cannot put the air in my tire when I was told that they do air for free on the phone. Then he said if I have time they take my car in too see if slow leak or air needed..... Then referred me too Belle tire for free air. Bad customer service if I was told on the phone y'all do free air. Won't be back no more and will not refer anyone to them.

My daughter, a SVSU student, is over 100 miles away. When she had car trouble, someone recommended…read moreBest. I'm glad they did. Best offers student discounts and doesn't try to add on extra repairs like the chain shops do. Best just fixed the (old) car again and I'm so happy they are there for students far from home and their dads. Having Lowell Cramer on the job meant my daughter was being treated right! Thanks Best!!

Their name says it all The Best. I have a college student at SVSU and has needed several auto…read morerepairs and regular service. Lowell has ALWAYS BEEN HONEST AND WITH TIMELY SERVICE. IT is a great feeling knowing my daughter has a reliable, trustworthy and well priced auto repair near school. Thanks Lowell

I've been going to CJ's for years. Mo is honest, a great mechanic, reasonably priced, and if you…read morebring your car in in the morning, it's almost always done that afternoon.

Well where to start. I found this place on Yelp! Go figure, right? I am not very familiar with…read moreSaginaw, so when my car broke down in the middle of a drive through, I wasn't entirely sure who to go to. My two main concerns were price as well as turnaround time. The dealer was quoting at least 3 days and I'm just out of warranty so I get that I'm not exactly going to be a VIP customer. It was a Wednesday morning and I had plans for Friday afternoon. The man that answered told me to bring it in and he'd let me know. I had rear brakes, rotors and a caliper replaced all for a decent price. He also was able to complete it the same day. That was the most exciting part for me. They also do a typical check of all your fluids and topped off my oil. It is safe to say that I have found a go-to place in the Saginaw area.

My air conditioner on my 2011 SRX Cadillac was not blowing cold air. A friend of mine recommended…read moreSaginaw Auto Specialist and I was not disappointed, five stars all the way. I will definitely go back for any additional work that has to be done on my aging car. Mike P.

Got my tie rods and alignment done on my 2010 Chevy Cobalt, great pricing, great guys over there…read more Diagnosed some other unknown problems, physically showed me the issues as well and provided timelines and quotes. Fixed/tweaked some other issues for free. Newer business, definitely got a new returning customer. Thank you so much!

Great place to get your car fixed. Family business. These guys won't rip you off. Highly recommendedread more

We drive from Sanford to take all our vehicles to Jim Redmonds. They are by far the best around…read more They are honest, reasonably priced and extremely accommodating. I highly recommend them to anyone. They are worth the drive.

We are 100% confident that all of our automotive needs will be met @ Grauf's. There's nothing like…read morea small home town business for quality care.

This shop a family business is fabulous. They have worked on several of my dad's trucks. They are…read morealways friendly and explain well the work needed. Try them, you will like them.