Poor quality of work and when the owner was questioned about the job he made excuses about the…read moreemployees and said, "we are not professional caulkers." Ummm, don't offer the service if you aren't going to do it!

My furnace was making a horrible noise. Im a travel nurse so I live in it. I had this company come…read moreand look at it. They first said the wiring was backward. I had no issue last winter. They took the furnace out, brought it back in a few days, said they dusted it. Charged me an obscene amount. It turned on; sounded fine. But the sound was sporadic before. Came home from work, the noise was back and worse! They had to come and get it again, did an actual diagnostic and said it was the blower motor. They had to wait on Jayco to send the repair part, which I said in the beginning it needed to go thru Jayco. Diagnosis so it would be covered under warranty. They brought it back, it wouldn't work. They said they now had to replace the relay. It still didn't work. So they had to order a whole new control panel. Because there was an error. They swapped out the panel, the error was still there. (The furnace was working)I had to suggest they actual call Jayco, they were throwing parts at this point. They tried to reset it. They basically tapped out. Ridiculous! I had to take it to another place to get it reset. I was without a furnace for a whole month, in the dead of winter. I was also in communication with Jayco, they said I had to let them finish the repair. They also redid my invoice and pasted my signature to send to Jayco. You can see the cut lines. Moral of the story if you are in over your head, say something.

Nice salesman and nice guy show showed us the camper. The rest of the experience was a disaster. We…read moreweren't told there was roof damage. They offered to "fix" it but we decided to take it to a place we trusted.

I I Purchased my Rockwood camper from these guys less than a year ago. I would call them on the…read morephone to ask him for information and they gave me bare minimum. They tied on the cover to my propane tanks and it blew off hitting another car. Replaced it with a flimsy vinyl one, not what it came with...They would not give me a copy of my receipt for purchase of this camper. Do not bother using these people. They will be nothing but a headache. They have your $ then don't care...

We bought a 2025 Forest River travel trailer from them 13 months ago. After 4 months, the solar…read morecontroller stopped working. we were told we would have to bring the whole camper in for them to review it. The part pops right out, but I have to move the entire camper off our seasonal lot? Then, we found water on the floor. At first we thought we had accidentally spilled something. Nope, turns out the roof leaks! Three weeks out of warranty! Today, the door lock broke! They need to sell better quality trailers or be prepared to offer better repair services!

Great staff and fair pricing. They offer a more personal buying experience. You won't be…read moredisappointed!

I just picked up my boat from Frank's , love our new seats. I had them install a new fabric on our…read morecamper last year and was very satisfied. Bill from Point Place.​

Best RV service in town!…read more Just asked for the Service manager Robert has 30 years of experience..

From the owner: Reineke RV, with locations in Toledo, Tiffin and Lima, offers both new and used folding trailers,…read moreexpandable trailers, travel trailers and fifth wheels from Starcraft and Flagstaff. Genuine parts, installation, maintenance and repair is available at both Reineke RV locations in their full service facilities. Reineke RV is a family owned and operated dealership, that takes great pride in customer service before, during and after the sale!