The people behind the service desk lack organizational skills. To sum it up. My camper needed…read morewarranty repairs. I live in my camper and scheduled the repairs far out, so I could get it to the shop after camping season. I sent an email to the manager in April, never heard back. When I called 2 months prior to the repair, the manager said he would take care of it. I stopped in 3 weeks prior to drop off. Evidently the manager was no longer there, and never passed along the repair needs. The new person said they would order my replacement recliner so it would be there when I dropped my camper off, and get reimbursed. Not wait for preauthorization. They didn't order it! And when I asked about it when I got there, he could of told me. They didn't tell me they waited over a week to order. They were supposed to have it 2 days, had it 2 weeks! Thankfully someone allowed me to sleep on their couch. Customer service is bad. Horrible Follow up. Horrible communication.

Purchased a used mobile home from Brady in July 2021 when moving from AZ. It has been nothing but a…read moremisrepresented money pit and lies since purchase. Nothing but a hole in floor under the shower where I could see under trailer, most outlets didn't work, no cabinet doors, half finished laundry room and bathroom addition, "new" air conditioning unit doesn't work with freon leak, not painted, deck not sealed, leaking roof, etc, etc. I could list pages of items wrong with this hell hole. I'd assume that if they sell mobile homes this way the RV's would be the same. Scheisters!

After driving back to Ohio on the bone shattering I-75, noticed the smell of propane when we were…read moresetting up camp at East Harbor State Park in Ohio. Called up this camping world and were able to get in two days later. They did an excellent job of diagnosing the leak and correcting it. Was a line that went to our outdoor grill. Looks like we'll be using 2 pound propane tanks as they needed to cap the line. I really appreciated Christina and the team of technicians that worked on our home! Thank you.

Working on a deal for a Trailer that needed a tire fixed at camper's world Rossford Ohio. Had…read morefinancing set just waiting for closing. I was told the trailer would be fixed and ready. Called to confirm pick up and set a time for 4pm to sign. Trailer was not ready or fixed. They had over a week to get ready. Money in hand a trip planned for the weekend with nonrefundable camp site. Now I have to cancel everything and lose money thanks to bad business at Campers world Rossford OHIO. In fact, save yourself the trouble and go to General RV. Pretty sure they know you don't sell trailers with flat tires.

Poor quality of work and when the owner was questioned about the job he made excuses about the…read moreemployees and said, "we are not professional caulkers." Ummm, don't offer the service if you aren't going to do it!

My furnace was making a horrible noise. Im a travel nurse so I live in it. I had this company come…read moreand look at it. They first said the wiring was backward. I had no issue last winter. They took the furnace out, brought it back in a few days, said they dusted it. Charged me an obscene amount. It turned on; sounded fine. But the sound was sporadic before. Came home from work, the noise was back and worse! They had to come and get it again, did an actual diagnostic and said it was the blower motor. They had to wait on Jayco to send the repair part, which I said in the beginning it needed to go thru Jayco. Diagnosis so it would be covered under warranty. They brought it back, it wouldn't work. They said they now had to replace the relay. It still didn't work. So they had to order a whole new control panel. Because there was an error. They swapped out the panel, the error was still there. (The furnace was working)I had to suggest they actual call Jayco, they were throwing parts at this point. They tried to reset it. They basically tapped out. Ridiculous! I had to take it to another place to get it reset. I was without a furnace for a whole month, in the dead of winter. I was also in communication with Jayco, they said I had to let them finish the repair. They also redid my invoice and pasted my signature to send to Jayco. You can see the cut lines. Moral of the story if you are in over your head, say something.

Findlay Truck & RV of Ohio is the best!!! We looked all…read moreacross our Nation. We are blessed to have Findlay Truck & RV an Hour away. We would and did traveled 1000's of miles to get the Motorhome and service we received. Jim May is our man!!!! He is a man of word! He did everything he said he would do. We discussed what we were looking for, and he found it. He has his crew inspect and clean the motorhome thoroughly. The crew walked us through the RV explaining all the everything to a T. They made us comfortable enough to even call them back when we had other questions. We are forever customers! 5 STARS!!!! Clyde and Chrissy

BUYER BEWARE!!!! JIM MAY, of Finlay RV, sold me a 2014 Nexus…read moreGhost Super class C RV. Before we left the parking lot, I mentioned that there were some service lights on, on the dashboard. Jim May said, those lights will go off when it's warmed up. That was a lie! Those lights indicated service needed. I had flown from the east coast to Ohio, to drive it back. Day, one of the drive back, it began running rough, and the service engine lights were on the dashboard. I had it looked at by fully trained International mechanics. I was told that it needed repairs. To his credit, Jim May did pay for those repairs. Approx $500. The following day, I broke down on the interstate. Again, it had to be serviced and needed new parts. The cost was $7000. Jim May refused to pay. Day three, it continue to run rough and I had to take it for service, again. At a fully certified International shop. They ran complete diagnostics. They told me that at some point they believed that something other than diesel fuel had been added. Repairs were made. That bill was $23,000. At this point, Jim May would not even take my calls or text messages. I got home without further incident. However, I found a damp spot on the floor in the hallway by the bathroom. Upon examination, it was found that the shower drain was not connected properly, and leaked badly. Upon further examination, we found the entire floor had black mold and the flooring was so rotted, I could literally stick my hand through the sub flooring. The flooring and subflooring had to be replaced. Jim May, and Findlay's RV., sold me a product, knowing it had major problems. I'm aware of this because I contacted Findlay's RV and a secretary sent me the work order for my Nexus Ghost, which showed everything that needed to be repaired, before this vehicle was sold. The rotten flooring was listed. But, that and many of the other items on their punchlist were not completed. Findlay's RV and Jim May, represented this as a fully operational RV, that was a false representation. Jim May is dishonest and deceitful. Steer clear of Findlay's RV avoid!

If you're traveling through northern Ohio, save this business in your contacts! My family and I…read morewere traveling from WI to NYS and were in need of a new tire for our Motorhome. Jeff and his team, from first phone call to the end of our time at the shop, where SUPERB and AMAZING!! It felt like we were long time customers of theirs and were treated with kindness and honesty. We're thankful to have found them and were able to continue on our journey with a peace of mind. I would recommend this business to anyone and everyone who is in need of this type of service. Thank you JAM!!!

Worst road service I have ever had. Called out to my truck broke down on the highway. Tech used…read morethe wrong parts( used threaded hose barb to fix a rubber hose) to fix my truck resulting in another break down for the same issue 2 hours after it was back on the road. 700 dollars and a tow bill for a 5 dollar part.