Will never use UHaul Hitch Center on Alexis Rd. My parents got me a hitch for my jeep for…read moreChristmas. They paid for this back before Christmas. UHaul were supposed to call me and set up a time to set it up. I gave them some leeway since it was the holidays but Thursday I told my dad that nobody called me. He went in after work and I guess they argued with him for a while saying that they already put it on my car. Then they finally admitted that they didn't but the reason they didn't call me is because they wrote my number down wrong. But then my dad was like then why didn't you call his number. Anyhow that is when he set up an appt for me today at 9:00 but was told to be there at 8:45. They said it would only take 30 minutes. At 9:45 I asked how much longer and he said at least another 30 mins. I specifically asked if something was wrong and he said no and shrugged his shoulders when I asked why then is it taking so long. My mom happened to call me at 1030 and I said I was still here so my dad got involved and they admitted that the hitch was bent so they were working to straighten it. So basically they were going to put a damaged part on my car. My dad was on the phone with customer service and finally said to get the hitch off. Finally left at 11:30.

Everyone was extremely helpful and very nice. Even helped us get the proper insurance for our unit…read more Would highly recommend All American Coach to anyone who asks. Thanks for making our buying experience a good one!

Beware of this outfit. I just purchased a new trailer that was supposed to come with the TST Tire…read morePressure Monitoring System only to find out it was not included. I called the manufacturer of this system and they claimed it should have been included with the trailer. Beware is all I can say. I would stay clear.

Best RV service in town!…read more Just asked for the Service manager Robert has 30 years of experience..

From the owner: Reineke RV, with locations in Toledo, Tiffin and Lima, offers both new and used folding trailers,…read moreexpandable trailers, travel trailers and fifth wheels from Starcraft and Flagstaff. Genuine parts, installation, maintenance and repair is available at both Reineke RV locations in their full service facilities. Reineke RV is a family owned and operated dealership, that takes great pride in customer service before, during and after the sale!

Great people to work with. I had a breakdown earlier this year and they got me right in…read more I have visited this dealer 3 times when other dealers in the area didn't have the parts I needed. In an older and well-established location. Close to I-75, just north of Alexis Road.

They Had parts in stock. Kim is a great mechanic, Honest guy, and Highly recommended. Awesome…read moreservice.

We bought a 2025 Forest River travel trailer from them 13 months ago. After 4 months, the solar…read morecontroller stopped working. we were told we would have to bring the whole camper in for them to review it. The part pops right out, but I have to move the entire camper off our seasonal lot? Then, we found water on the floor. At first we thought we had accidentally spilled something. Nope, turns out the roof leaks! Three weeks out of warranty! Today, the door lock broke! They need to sell better quality trailers or be prepared to offer better repair services!

Great staff and fair pricing. They offer a more personal buying experience. You won't be…read moredisappointed!

They took forever and had horrible customer service. We definitely will not take any of our trucks…read moreback to this shop.

Do NOT go here! Dropped off our truck to have airbags put in. The parts desk was extremely rude and…read moreshort with me. My fiancé previously called to explain we had a gooseneck hitch and that holes would need to be drilled through the plate in order to install them. They said ok and wait time was a day and a half. At the day and a half they called and said they couldn't put the airbags in because they'd need to remove a bolt. Their reasoning when they called me was because they didn't have the tools to do it but when my fiancé called they said it was due to liability. Hm....

I asked a bout a 2015 F350 on Car Gurus. I asked for a simple video of heaaring the engine run and…read moreto be sure that everything underneath was not rusted. Justin said he was to busy and would do get to it in two days.When i asked about it agin He then text and said the truck was in a different location and on the way so he could send the video. When he finally sends the video the truck was cold and had not been started or driven from a different loaction according to the gauges. As soon as he sent the video he said I need an answer now this truck that has been at the lot for 54 days will sell quick. So i text him back after my meeting and told him I wanted the truck and he said another customer came in and was paying with cash and that it was my fault for not answering him when he asked. Then first thing this morning as soon as they opened he sent me a text that the other customer backed out and the truck was available. The truck was listed at $25,888 and after he magically changed the price to $35,888 it was available again. So he made up another lie about a 3 day sale and said if I really wanted it then I should have went in person to buy it, Because a customer that was states away was not that important to him since Justin is the #1 salesman. Be Aware that everything that Justin said had been a lie!! Do Not spend your Money with them.

I live in Cleveland and recently dealt with Citywide in Toledo, Ohio after speaking with one of…read moretheir salesmen, Elias, through Facebook Marketplace about a truck they had listed. After repeatedly asking for a price, he kept telling me that his boss hadn't priced the vehicle yet. I even asked him to check directly with his boss, but instead, he kept asking me when I could "come in." I explained multiple times that I live nearly 1 hour and 40 minutes away and wouldn't make that trip without knowing the price first. After going back and forth for a couple of days, I finally made him an offer of about $13,000 out the door, and he said he could do that. I then asked him to send me a video of the truck running and a few other details -- he never sent the video. Despite that, we decided to make the trip out on Saturday. When we arrived, we were told the truck was not even there -- it was at auction, and had been there for some time. To make matters worse, the actual price of the truck was around $5,000 more than what was discussed. We were told the salesman "wasn't at that store," so we drove to their other location -- only to be told again that he "wasn't there," even though the first location told us the opposite. We spoke with a manager who was polite and sympathetic, but the vehicles he showed us weren't close in price or quality. He said the general manager, Mike, would call me, which he did on Monday. After explaining the situation, including that I had worked in the car business for 14 years, his response was extremely condescending -- "Well, if you've been in the car business, you should have known that vehicle wouldn't sell for that." It shouldn't matter whether I was in the car business or not -- a quote is a quote. Mike told me there was nothing he could do and even said, "Go to social media if you want -- that's your prerogative." So here I am. Between the 4-hour round trip, gas, tolls on the Ohio Turnpike, and wasted time, this was one of the most unprofessional experiences I've ever had with a dealership. The lack of honesty, communication, and accountability was disappointing from start to finish. Save yourself the trip -- get everything in writing first, or better yet, find a dealership that values honesty and customer respect.