Today was my first ever visit to this office and it will be my last. At a time when local Covid cases are at an ALL-TIME high, Dr. McCreary's staff aren't all wearing masks. He told me, "It's been two years of pandemic and they're all vaccinated." He said he's that like everybody is sick of the pandemic and we just need to move on! What?!? Yes, (nearly) two years of time we could have all been masking and maybe shortening this horrific experience. "I know three people who have had breakthrough cases, " I said. "If you don't care enough about my health to make everyone here wear a mask, then we don't have anything to do here." He said, "Then we have nothing to do here." And I left. If he so much as mentions my visit to my insurance company, I'll have him charged with fraud. I am livid!!!! read more

My dad recently broke part of his front tooth and went to Dr McCreary, who said he could put a crown on it. He got his temporary crown and that night it fell out. He wasn't biting into anything or eating anything hard, it just fell out. A couple of weeks later he went in for his permanent crown, and the next day the whole thing came out along with a big part of his tooth. He's 88, on a fixed income, and paid $1500 for the crown. When he went back, they said they couldn't do anything about his crown, and it wasn't their fault it fell out, so basically too bad, he's out $1500 and has nothing to show for it. They even kept the crown they made so he couldn't even go elsewhere to see if another dentist could do anything with it. He did offer to do a bridge and put the $1500 toward the cost, but that would be an additional ~$2500, and after reading other reviews I don't believe Dr McCreary is very good at crowns or complex procedures. I don't recommend this office. read more

Well I can 100% say this place flat out lies to its potential patients. They say that you absolutely have to get a full set of x rays everytime you get your teeth cleaned, because " its the LAW in Florida !" Well, I actually am very familiar with the law so I mentioned the exact law they were referring to which absolutely does NOT say you have to get x rays before every teeth cleaning! So.... yea if this place tries to force x rays on you and they say it's the law know that they are lying to make money off you. Here is my correspondence with them so you can read it yourself. Do not trust this office!!! Hi Angel, Thanks for your inquiry. We hope to hear from you soon but here is a quick summary of our office policies: Our office follows requirements specified by Florida law. At this time all cleanings are a prescribed event and in order to make that prescription, the doctor is required to do a comprehensive exam. Standard of care dictates that a full mouth series of x-rays or a panoramic and bitewings be performed on all adults at the time of examination. Extra and unnecessary x-rays are never taken, but our office will always meet legal standards of care. Fluoride is not required by any governing body, so patients are welcome to decline any fluoride treatment. Thank you! McCreary Dentistry 4502 Spanish Trail Road Pensacola, FL 32504 (850) 476-6329 mccrearydentistry.com Hi, This is the Florida Law actually;) Title XXXII REGULATION OF PROFESSIONS AND OCCUPATIONS Chapter 466 DENTISTRY, DENTAL HYGIENE, AND DENTAL LABORATORIES 466.024 (2) 1. A dentist licensed under this chapter or a physician licensed under chapter 458 or chapter 459 must give medical clearance before a dental hygienist removes calculus deposits, accretions, and stains from exposed surfaces of the teeth or from tooth surfaces within the gingival sulcus. Nothing about x rays is mentioned that I can see only that it is up to the dentist to give clearance. Are you saying this dentist will not give clearance for a teeth cleaning unless he charges my insurance for brand new x rays at his office? Thanks, Linn Renee, We appreciate your email. You certainly are aware that there is a law, then the regulations the regulatory bodies create based off that law, and then the case law and board disciplinary decisions based off of these regulations. 18 years of experience as a dentist licensed in the state of Florida has taught me that no dental cleaning is to be done without a proper comprehensive exam. Perhaps you can find an office that feels differently, as this is a position on which I absolutely will not bend. Thanks for your time. James McCreary -- McCreary Dentistry 4502 Spanish Trail Road Pensacola, FL 32504 (850) 476-6329 mccrearydentistry.com read more

Dr McCreary and staff are wonderful people. Dentist appointments can be a dreadful experience, not here. My family and I always feel welcome and comfortable. The office is clean and the staff is super friendly and helpful. read more

I actually felt threatened when this 6'3"+ dentist loomed over me in a threatening manner and said loudly while pointing to the lobby "I want you to walk as fast as you can out of my office!". I'm still shaking. Here's the story: Last night while eating a snack of craisons, an old gold crown came off a molar. Looked up dentists near me on Google and picked the nearest office with mostly 5 star reviews. As a traveler, it's what I do when I need professional help with my body or my vehicles. The receptionist quoted $100 for an xray and another $100 for regluing the crown. We made the appointment for 3:15 today. I showed up early as requested and filled out their forms. The tech came out and led me to the room, seated me, and explained that they would reset the crown, but it was old and I should get a new one soon. She took an xray, and I gave her the crown. Then the dentist came in and dry-set the crown to check the fit. He left, and the tech went to work. After she set it, she had me bite down and left the room. A few minutes later she returned, took out the cotton between my teeth and had me try the bite, which was way off. I couldn't understand why the fit was so bad. She started buffing away at it assuring me that it just felt high, but after working on it for 20 minutes or so, I said it's no good and she gave up. I think it was set backwards or the glue was too thick or something. Keep in mind, this was a crown that had fit just fine for many years. So, she left the room to talk to Dr. McCreary, then she came back with pliers to remove the crown. Dr. McCreary didn't bother to come check to see what was wrong, left the entire operation to the tech. So, she cleaned up the glue and then said she'd show me out. I said I wasn't leaving until I was able to talk to the dentist. She goes out, in comes Dr. McCreary. I asked him what happened. He responded tersely that the crown was probably bent or something. I said I hoped he wouldn't be charging me for any of this. He said "Get out of my office!" Still in the chair, I said I'd leave when he assured me I wouldn't be charged. He said "Have I charged you anything?", to which I replied, "So there won't be a charge" to which he looming over me, (by now I was standing, all five-foot-seven of me) said: "I want you to walk as fast as you can out of my office" to which I replied, "I'm leaving, but you have no right to talk to me like that", and he said "This is my property and I'm ordering you out, GET OUT!" which I did. By the way, I'm not only considerably shorter than this dude, I'm 68 years old. He may be tall, but he's really pitifully small. Dr. James McCreary, is not just a lousy dentist, an incompetent supervisor, and a bad businessman, he's also a bully. read more

Always a good experience . I appreciate the manner in which he handles his business !

Clean, nice office with friendly staff and exceptional service! I am new to Pensacola and didn't know where to go for a place that would accept Tricare. I was doing a Google search and happened upon this place. I've had my fair share of dental work over the years and the dental assistants that clean my teeth always seem rude and cranky and don't care if they jab you hard with their utensils. The woman who cleaned my teeth here did an excellent job and was very careful to be as gentle as she could. I would definitely recommend this office to anyone! read more

Excellent team! My entire family have visited this office and the kids always feel welcomed and at ease about seeing the dentist! Highly recommend! read more