We've been coming for a few years now and my kids love it. They always have a good experience,…read morestuff is very friendly and service is fast. We never spend more than 30-40 minutes during our appointments. Easy parking, kid friendly waiting area with toys and kids chairs.

If you ever have to take a five year old to the dentist find yourself a pediatric dentist like Dr…read more Rachel Witcher. The front desk staff are smiling and friendly, the office is clean and bright, full of toys and happy pictures on the wall for kids. In the treatment room, there are comfortable chairs for parents to sit in, big rooms with private bathrooms. My dental insurance would require me to drive 40 miles to another state for my son to see a pediatric dentist. Not doing that. So glad my friends told me about this place. All online reviews rave about this place. We were early, waited only 3 minutes to be brought back, were seen early, two helpers to explain everything and the dentist gave him laughing gas, painted on the numbing cream, put in the lidocaine shots without my son even knowing, wedged the two rotten molars loose and used the pliers to pull them both out, placed the clotting medicated dissolving dot in the holes and put gauze in there. All in about 10 minutes. Very impressive. Our appt was scheduled for 9:30, we went back around 9:11 and everything was done at 9:34. Amazing. No pain ever for my son. He needed extra laughing gas and lidocaine. I think cause he's red headed. That's a thing. She listened to him and gave him extra so he wouldn't have pain at all. My son isn't traumatized at all. I'm so incredibly happy with the whole process. Front desk sends electronic super bill to your insurance for you so you don't have to do it. This place is AMAZING!!

Please go somewhere else…read more Four years ago my 10 year old (at the time) visited for a procedure with a cavity, which they proceeded to do without properly numbing her mouth. This caused a traumatic experience for her and we never went back. Fast forward to today, and I just received a bill out of nowhere. All it says is "Balance Forward" in the amount of $23.00. I called the office, and they said it was for a Fluoride Treatment in 2021. I told them it has been too long, the bill did not specify who or what it was for, and I have no intention of paying it. Terrible experience all the way around. Poor dentistry, poor office experience, terrible corporate policies. Don't waste your time or risk your health with these hacks.

They will charge you something that your insurance will not cover. My insurance company told me…read morethat. If you don't talk Spanish they talk about you. I guess they didn't know that I could talk Spanish. Anyways I would not recommend anyone going there.

Excellent service and high quality care. The office was clean and the front desk greeted me with a…read moresmile. They seemed truly happy to be there. The type of care given was by far the best I've had anywhere, and I've been everywhere with the navy. Dr. Norton is kind, and she runs a tight ship. Very short wait times, and the hygienist took her time, did high quality work! If you're looking for an outstanding general dentist, look no further.

The cleanest medical office ever! The staff is always kind and professional. Never disappointed.read more

Got a gentle, thorough cleaning today. The staff immediately put me at ease. The place looks fresh…read moreand spotless. Great pick for families.

First off this place is boujee, beverages in waiting room, massage/heated seats in chair & then a…read moretv when you're getting work done- anways, I was greeted by Hannah & Ashley. Barely had time to sit down before I was seen by Katherine & Chrissy who were very knowledgeable. My exam went good. Then the man with the plan- Dr Leblanc came & answered any questions I had. Overall a great experience. 10/10

Today was my first ever visit to this office and it will be my last…read more At a time when local Covid cases are at an ALL-TIME high, Dr. McCreary's staff aren't all wearing masks. He told me, "It's been two years of pandemic and they're all vaccinated." He said he's that like everybody is sick of the pandemic and we just need to move on! What?!? Yes, (nearly) two years of time we could have all been masking and maybe shortening this horrific experience. "I know three people who have had breakthrough cases, " I said. "If you don't care enough about my health to make everyone here wear a mask, then we don't have anything to do here." He said, "Then we have nothing to do here." And I left. If he so much as mentions my visit to my insurance company, I'll have him charged with fraud. I am livid!!!!

My dad recently broke part of his front tooth and went to Dr McCreary, who said he could put a…read morecrown on it. He got his temporary crown and that night it fell out. He wasn't biting into anything or eating anything hard, it just fell out. A couple of weeks later he went in for his permanent crown, and the next day the whole thing came out along with a big part of his tooth. He's 88, on a fixed income, and paid $1500 for the crown. When he went back, they said they couldn't do anything about his crown, and it wasn't their fault it fell out, so basically too bad, he's out $1500 and has nothing to show for it. They even kept the crown they made so he couldn't even go elsewhere to see if another dentist could do anything with it. He did offer to do a bridge and put the $1500 toward the cost, but that would be an additional ~$2500, and after reading other reviews I don't believe Dr McCreary is very good at crowns or complex procedures. I don't recommend this office.

A bunch of frauds! Came here and they claimed I had 8 cavities and that my insurance did not cover…read morewhite fillings. Never had this problem so I went to Cordova Family Dentistry for a second opinion and they let me know that my teeth were fine and that I had no cavities. This also happened to a friend of mine where Taylor Dental said she had 10 cavities and needed a crown as well. Do not let the fancy dental chairs, TVs on the ceiling, and coffee cups fool you. They want your money!

I believe my family and I receive the very best in dental care from Dr. Taylor, his Dental…read moreHygienists and the front office personnel. I believe that the dental care & treatments we receive from Dr. Taylor and his staff are superior, and have recommended him to co-workers and those new to town. I do so without hesitation or reservations.

HORRIBLE, HORRIBLE, **HORRIBLE** SERVICE from the Dental Clinic!!! Stay away from this place if you…read morecan. I have been "scheduled" to have my teeth looked at/cleaned and even an "emergency" filling appointment that I have NEVER been able to complete. Each time I've had to go in, they ALWAYS have some kind of problem, such as their equipment might be down, or a Provider is 2-3 HOURS behind, and they don't let anyone know, so you're just stuck to wait in their crowded, nasty, awful waiting area for hours on end, never knowing if you'll ever be seen. Each time I've been rescheduled. Today makes the SIXTH TIME I've had to be rescheduled to next year because: "reasons".... One of my kids also had to keep getting rescheduled because of the above reasons, so he's still waiting to get his teeth looked at and cleaned. I was lucky with my other 2 children; at least they got seen and 1 of them was able to have a tooth pulled. Still waiting for them to actually get their teeth CLEANED! The provider that pulled the tooth could use a good attitude adjustment, however! He's rude to the parents and doesn't want to let them help (their special-needs child, who is anxious as hell and doesn't understand what's going on) try to get their child to cooperate with him. I'm just trying to help YOU out, dude! I get that this is the only place people on Medicaid/Medicare can go, but D***! Get an attitude adjustment, front desk people! The women that work the front desk are "professional", I'll give them that, but you can tell they hate their jobs but are stuck with it by how they come off to people. They haven't been downright rude that I've seen, but they are very short with people. Plus they take FOREVER to check you in, and/or check you out/schedule appointments, while scrolling on their personal phones. I don't know what kind of software system they use but apparently it's slow as H***. Do an upgrade, Escambia County! I have also personally witnessed another parent that was EXTREMELY upset at them, cussing them out and screaming because her child needed a tooth pulled, however when it came down to the Provider getting ready to pull it, I guess they asked the child if they were ready to get the tooth pulled, and (of course) the child answered "No", so the Dentist said "Okay, we won't pull it then!" And sent them on their way! I would be pissed too if that's what happened, especially since trying to get appointments here is like asking GOD to come down and perform some miracle. Because they SURE DON'T answer the phones around here either! I can not wait for the day when I no longer have to use Medicaid and I can actually go to a REAL Dental Clinic, that sees people as PEOPLE, and not just "Ugh....here's yet ANOTHER one in line... ~sigh~..." I hate this place. I hate that I have to come here and that my family has to, too. So far the ONLY positive people I've seen there are the Hygienists, and 1 Female Provider. If you can help it at all, STAY **AWAY** from this place!!!!!

I never wrote this review for this Dentist. it's all false statements from I'm sure his office. I…read morehad a bad experience; don't believe everything you read online. They posted the review to make them look good. They took me for thousands of dollars, after telling me that my dental insurance would cover it.... Not to mention the unstable staff member and the desk clerk that kept informing my husband that all is covered, before anything was started and done my husband continued to walk to the insurance person at the front and every time all is good will take care of it. I never received a refund of any thousands $$$$$ that they own me... DONT WASTE YOUR TIME WITH THIS OFFICE...

Overpriced hack!. This "dentist" is a joke!! Removed a perfect bridge that lasted 30 yrs and put in…read moresome half arsed garbage hr had to grind on 3 times. $6100