I want to thank Britt and April for putting the finishing touches on my patio project. The fence on…read moremy 2' brick wall looks fantastic. The installation went smoothly and without any issues. Real professionals, and the price was great. Thank you.

Love this company. They did my original nail fence. Just came back for repairs die to trees…read more Awesome job.

Experience was worse than explosive diarrhea in rush hour traffic…read more Ordered material 10/12/2020. Told 6-8 weeks for install Followed up around week 10 - did not hear back Followed up around week 11 - did not hear back Followed up around week 12 - told unsure of when material was going to be delivered. Followed up around week 14 - did not hear back Followed up around week 16 - escalated to manager - offered roughly 2% credit for the delay and lack of communication. Was assured material would be delivered by 1/19 Week of 1/11-1/15 - randomly one day, I noticed spray painted lines all over the back yard. Utility marking. I was not made aware that utilities were going to be marked, that someone was going to be walking around my house, nothing. 1/19 - followed up late in the day because I hadn't received an update. I was told yup material came in and we're installing Thursday. Two day notice? Okay. 1/20 - I go to take my garbage out and the person who we worked with at this company to sign documents for the fence was in my back yard marking additional items. Again, no heads up, nothing. 1/21 - install day. Installers show up at about 8:20 and ask me if the material is there. No? Again, I know NOTHING about my fence because there has been hardly any communication. Materials show up around 8:45. Pretty much from that point on, issues arose. The irrigation lines were possibly in the way, the back line was diagonal and not straight (which was the estimators fault for no knowing how to measure). To fix it, they were going to make the fenced portion smaller than I wanted. After much discussion, we worked through those two issues. I was told the fence would be done this day. Well, much to my surprise, another over promise and under deliver. Another broken promise. Another lie. I was told the person that had the tools to build the gates was not able to come back out but they would be at my house to finish the install first thing on 1/22. We also discussed my dissatisfaction thus far and I was told they have heard their communication wasn't great and they were working on it. 1/22 - were the installers here first thing? Take a guess. I emailed and called Brad. I was ignored. Apparently our conversation about communication really sunk in. I called the office and the estimator called back saying they'd be there at lunch time. Again, I was assured the fence would be completed today. Installers finally showed up after 1pm. By 4, they had successfully dug 2 holes. They come to the door, tell me there's a problem. SHOCKER. They dug right where utilities were marked and said they couldn't finish because the gate wasn't big enough. Now we have to wait a THIRD day for our fence to be completed. As the installers were leaving for the day, I asked for Brad's bosses information. They told me Brad was the OWNER of the company. I actually laughed. 1/23 - installers showed up on time. Took a few hours and the fence was finally complete. I will also add that the first invoice was incomplete so I was sent another. The second invoice coincidentally left off part where they ask for reviews and list the sites. Thankfully I still had the original to tell everyone to stay away! Everything looks great and the dogs love being able to run around. Just wish it was a better experience. Stay away from this company. The communication is dismal, the customer service is dreadful and the delay was deplorable.

In the beginning, we felt this was the best company to go with, Brad came out and gave me great…read moreideas that I had not thought about for our yard. Unfortunately, we did this in the middle of Covid, believing that he had our best interests in mind. We had so many issues. The gates put on backwards, all of them. It took about 5 months to get the issues corrected. We had brick columns to be installed. He assured us this is who he had used many times. The brick work looked like I could have done it Granted, we purchased our own brick and had ordered it based on the masons advice. To his credit, he only told us how much and what to order. We did that, he came, it was raining, he did the project anyway--realizing that it was the wrong brick, the wrong mortar, which he admitted after it was done. Long story short, the mason was a debacle-and in the end we are left with a project that is a fence our dog can now not get out of, after that had to be corrected too, but our brick posts have to be torn down and redone. Yes he gave us a discount because he knew it was a bad job. But now we have to redo the brick columns because they look like I did them, and it is costing us thousands more than it should have. I would never recommend using them

They did a great job with my fence! A tad pricey but honestly was worth the quality in the end. I…read moregot a quote for $500 less by resifence but they were slow with availability so I decided to give fenceitforu a try. They did the fence Quick and got to the point! Only took them an hour and a half to complete!

From the beginning of communication with Shannon, everything with this company was flawless. We…read morehave neighbors who have been waiting 6 months on Vinyl privacy fencing from other local companies and big box stores. We really didn't want to wait because we have a dog, and fenceitforu came through on every promise they made. They helped us submit for HOA approval, which was a new process for us as new homeowners, and made suggestions based on what we needed. Jason and Brandon were just fantastic. We have a tight complicated lot with lots of dips for drainage and I was worried about how it would work out, but it exceeded expectations! The best part about this process is the timeline. It was less than 3 weeks from estimate to install and that was also with HOA approval. They also hardly dug up our lawn which is delicate new sod. I also know they gave us the fence at a great price for the current market with Vinyl. I hope to see you more in the neighborhood! In fact, I know we will because our neighbors were asking who did our fence! Thanks so much Shannon and team!

previously had a fence installed by The Fence Doctor. I just want to say how awesome this company…read moreis. The owner, Claudio, is extremely professional and respectful. Not only did the fence look beautiful, his guys, who were courteous and respectful, were actually wiping it down when they were down installing it to make sure it was clean. I never saw that before. I highly recommend this company to anyone who needs a fence installed. If I could give 100 stars, I would!!!!!!

Does not return calls to customers. Have seen where others have complained about this as well.read more

I Had a vinyl fence with a drive though gate and a walk through gate installed. The walk through…read moregate post is not set correctly to align with the gate and the latch hits thee gate and the gaps are too large on each side. I had them adjust before they left but it isn't correct. I have asked them at least 20 times to come and fix the walk through gate they installed incorrectly and they give me the runaround and keep saying they will and never came.

It took a little time for them to get to us but the results for the price were pretty good.read more

I called to get an estimate on a breaking industrial gate. They answered promptly and promised to…read moreget an estimate out. We agreed on a date and tune but no one showed up or called.

Does not get back to you on simple messaging, then I wouldn't rely on them in person.read more

Had a new aluminum fence installed and after less than a year the gate had to be replaced due to…read morerusted rivets in the middle of the gate. The new gate that was installed started falling apart at the welds within 5 month. When Plaza Fence was contacted for the second issue the owner Manny made an accusation that the fence was hit, and then unresponsive. Other than the broken welds the gate has no damage. If you want a product that last more than two years due to defects or improper installation then pass on Plaza fence and it's owner Manny

My husband called to schedule a consultation for a new fence for our backyard. Never heard anything…read moreelse from them. No call no email. They just never showed up. Bad customer service. Then the owner threatened to report me to Google for a fake review. For the record this is very real and we are still looking for somebody to do our fence.