I'm sorry to leave a one star rating, but they left me no choice. I scheduled a hair appointment here a few weekends ago. I called to let them know I was going to be a 15 minutes late as I had to find parking, and the young girl on the phone said it was fine. However, when I arrived, they cancelled my appointment!!!! I went almost an hour out of my way to get a haircut, only to have it cancelled as I walked in, even when I called to let them know I was going to be a few minutes late. Though I really liked my haircut from prior visits, their customer service this time around was awful, and I will never come here again! Sorry! It's not just about the haircut, but the experience in general. read more

This was by far my best hair experience in Boston (and the cheapest). Evan did an amazing job dealing with my hair-donation jitters (I decided to donate 13 inches to Wigs for Kids!) and gave me a super-flattering short-medium length angled bob that curled just under my chin. He took the time to make sure the cut was perfect and told me not to hesitate to come back in for a touch up in a few days if I decided that I didn't love it. I'm a wash-and-wear kind of girl, and everyone's been complimenting the new do'. The whole experience was fantastic customer service from the girl at the front door, the shampoo girl, to the amazing cut by Evan. Will definitely be returning for the trim in 6-8 weeks. Just make sure to bring cash for the tip, they only take cards for the base service fees. read more

I've been going here for a few years now...I searched all over for someone who wouldn't chop all my long hair off like everyone else does. I looked online and found Kathleen Doe, she has long hair too so I figured she'll understand :) . Not only is she the nicest person ever!!! She cuts my hair amazinglyyyyyyy. I trust her so much I never get nervous going to get a haircut anymore. Definitley go see her! Worth every penny read more

If one were to look up the word 'indecisive' in the dictionary a picture of myself would show up along with examples of my indecisiveness from everyone I know. Based on this unfortunate character flaw it's easy to imagine what it's like having me as a client. I'm convinced a few stylists in the past have been tempted to go Sweeney Todd on me (and I don't blame them). After trying many salons in and around the Boston area (some tolerant of me, others not so much) I was thrilled to find a stylist, Seth, who was able to decipher what I really want my hair to look like despite my often contradicting requests (i.e. not too short, not too long, layers but not too many, volume but not like dolly parton, angled but so that it's even all the way around, etc.). I know, I'm a bundle of fun in the chair. Seth's talent as a hair stylist goes beyond cutting, coloring, etc. He is a hair ninja because I also have a cowlick (that I'm convinced is out to destroy me) and he cuts/styles my hair perfectly to give me the upper hand. I recommend Seth to everyone.. and as I'm writing this I just realized I need to make an appointment myself.. Seth, you are my hair savior, or rather, my Havior (ya, I did it). Prepare yourself, I'm making an appointment soon. read more

I have been going to Jennifer McGrath for as long as I can remember. She has taken me to platinum blonde to blue black and everything in between. I have never left the salon with a cut/ color I didn't love. Every time I go in to see her, even if it's just a blow dry, I leave happy. You are amazing at what you do! read more

James Joseph Salon - Before/After Cut and blow dry by Jennifer McGrath James Joseph Salon, Newbury Street - Hair Salons Near Me - Boston, Massachusetts

I needed to get my haircut before my trip to St. Thomas, and i'm not talking about a trim. My hair dangled down to the middle of my back, actually it was longer then that, and while i loved my long hair it wasn't going to work for me in the Carribean, I know what you're saying, but I couldn't just pull it back into a ponytale because i had broken my arm on an earlier trip to New York City and I can't pull my hair back. I was on Newbury St and decided to quickly run into James Joseph, I had a great experience with SUe in the past, She wasn't available so Michael cut my hair and it was fabulous. It's really nice to have a stylist actually listen to what you want, talk to you about what will work and make your experience extremely pleasurable. What makes it even better is the prices are really reasonable compared with most other Newbury St. salons. read more

I've only been here once so far, but I was very impressed and I will definitely be back. When I moved to Boston from Wisconsin, I nervously awaited the day when my long hair would start to look ratty and I'd have to get what would surely be a ridiculously expensive cut. I found James Joseph, and I felt much better about everything. The salon feels very trendy and upscale, and I didn't have a problem with the service. It impressed me that the salon was on Newbury, since I'd heard that most places on Newbury were great, and considering that fact and the price of haircuts at other Boston salons, I didn't think the prices at James Joseph were too bad. They vary depending on the expertise level of your stylist, but I had a junior stylist (the lowest price level) and I thought she did a great job. Patrice cut my hair. I don't remember how long she'd been working at James Joseph, but she came across as very confident and she didn't seem inexperienced to me at all. She cut off a couple inches of my very long hair, which, as others with long hair know, can feel like a lot! Everything looked nice and clean, and the layering she did was fantastic. It lay so nicely, even as it was growing out. It's been awhile because I knew I'd be going home for Christmas and wanted to see my stylist of a few years, but I won't be going back for awhile and need a haircut - so they'll be seeing me soon! Oh, and fun fact - they shot the salon scenes of Bride Wars at James Joseph! read more

OK.....let me tell you....I have been to lots of salons on Newbury street and this one was the best overall for color, cut, price and efficiency. I had a cut and a single process color by LANA and was out of the door in one and half hours and I loved it. I was a bit scared by lana's blue hair but got over that quickly when she did a super job with my hair. I also don't like to chat while I'm having my hair cut so this place was perfect....I could just zone out. I have to also say that I had the best shampoo and scalp massage of my life. Ask for SIMONE....she did my shampoo. read more

I always come back to this salon (off and on for 10 years). It's the first and the last place I've been to on Newbury. Why? They know what they are doing. It is pricey, and I have walked out with wet hair more than once on a warm summer day to avoid the blow-dry price. The cut and color is worth it. I've never had a negative experience and look forward the the hair wash and the massaging chair. What I like about each stylist is they do what you ask. And if they have a question or a concern, they like to discuss. Bring cash for tipping. Although I find this inconvenient, it's the way they work. I went again last week, and have gotten 2 nice compliments on my hair since. I like compliments. ;) read more

i love evan. i also love my long hair. evan knows i love my long hair and KEEPS it long. no 6 inch "trim" from this guy. when he cut bangs last fall, i got compliments. when he went darker last winter, i got compliments. when he went lighter this summer, my boyfriend proposed (i don't know if my UTTERLY PHENOMENAL hair had anything to do with it, but at least i looked good). the first time i went to evan, he sat with me for a consultation. i mean, he sat with me for a solid 10 minutes listening to what i wanted, how much time i put into my hair, what i'm used to, etc and he talked about what he thought would do me the best justice. he took his time, was thorough and sooo friendly. everytime since, he has continued to give me his best. such a nice guy. plus he tells great stories. i always look forward to getting my hair didddddd. read more

Came in the salon scared as heck but was prepared for a big change. I did the big chop to transiton from relaxed hair to natural. GRACE was absolutely amazing! She was very patient and dedicated while working on my hair, told me what products to use to take care of my hair. A bit expensive for my budget but would definitely go back. I'm very pleased with my cut and still loving it! read more

Go to Grace! I came here for the first time based on recommendations from friends and coworkers and I was not disappointed. I took an appointment with Grace because she had an opening -- she rocks. Others have described her as meticulous and that's exactly what I found. You will not leave with a single strand out of place. I made a relatively big change (cut 7 inches off) and ended up deciding overnight to go in a slightly different direction in terms of length and shape (I was a little timid the first day to cut too much!). She squeezed me in the next day to talk through and make the changes and I left so happy! I will 100% be going back to Grace. As for the salon, it's exactly what you would expect for a newbury street salon. Very clean and well decorated, and the staff immediately offer you water, coffee or tea. Their prices are reasonable, especially for newbury street. This is a great salon and I would recommend to anyone! read more

I was so happy there ...until I got color. My blonde hair is now brown and I couldn't be more sad. My stylist gave great haircuts, but the color turned me away. read more

If you want the same overpriced haircut as every other spoiled stick figure walking down Newbury, James Joseph is the place for you. Receptionists are put out by the simplest of requests and stylists patently ignore direction choosing instead to sing along to the obnoxious music blaring over the speakers. read more

It doesn't get any better than KATHLEEN - she knows her color, sits down with you before she starts to make sure she knows what you want, and is easy and fun to talk with - the complete package! She was also able to save a bad at-home dye job ("biscotti" color) and got me back to blond in time for my wedding. I've been seeing her for a few years and she's absolutely the BEST! Another huge positive about Kathleen is that she is able to color my hair without the tacky dye-job root line which will emerge if you dye your hair on your own. She's so good with color that I can go months without needing to go back in for touch-ups. Another bonus to James Joseph are the amazing head massages you get during the shampoo - total spa-level quality - I'd go there for those alone. I highly recommend James Joseph and specifically Kathleen 100%! read more

A couple of weeks ago I went into James Joseph Salon with the absolute worst hair ever. The cut and color had degenerated slowly over time and there I was, with a serious problem. I had never been there before and so took who they assigned me and boy did I luck out! I got Dragana who worked tirelessly for over four hours to recreate something really quite stunning! I have on purpose waited a bit to write this review to make sure I am happy with the my new hair and I can honestly say I am! Not only is she super talented with the color and cutting, but the products she put on my hair have gone a long way to repair the damage. Not only do I have the color I want but she has done it in such a manner as be fairly low maintenance. Dragana not only has a very good sense of style but she is very pleasant to have around you---usually I hate sitting in the chair with all the chit chat but even after 4 1/2 hours I still enjoyed her ;-). read more

Edit: I received 5 star customer service from manager Rayana. I will be back to see Kerri. I was not asked to update my review or give positive feedback. I'm so so bummed to have to update my review down from 5 stars. I had been seeing Kerri for a couple of cuts. She was great. Her pricing went up so I decided to try a new stylist because my other experiences had been great. I got matched up with Patrice. She was so nice and personable but I left feeling so so sad and disappointed. I thought I had found my salon finally, but sadly I won't be back. I showed her a picture that showed a lot of texture and styling. I asked her to show me how to style it like the picture and some products that I could use/buy. She said it was no problem. I asked her to even out my previously tapered cut but to leave the length since I wanted to grow it back out. She went around the bottom for the original evening out on the left side of my face, and ended on the right side almost 2 inches longer than the right. I had never seen that. She looked startled for a minute and went back around and corrected it. She put in the layers, and said she would style it for me. She ended up basically blow drying my hair straight. She didn't style it with product, and it looked nothing like what I had asked for. She also didn't put any layers in the front framing my face. It was two straight pieces of hair around my face and looked nothing like the rest of my cut which was choppy and a bit uneven. She didn't check to make sure the layers were the same length. I showed her the picture again and asked her to add some face framing layers. When I asked her to add in some layers around my face, I may have just read her wrong but she seemed put off. She took a couple minutes and put in some layers and tried to blend them into the rest of the cut. At that point I just wanted to leave. It was shorter than I wanted, the cut doesn't flatter my hair texture, my hair looks so frizzy choppy and unkempt, and even after styling it myself I can still see the unblended layers. I've been keeping my hair up in a ponytail since then just hoping it will grow out. I was hoping for more for $75 and other previous positive experiences. I'm sad because it's going to take 6 months to get my hair back to the length it was, I'm truly embarrassed to go out with my hair like this, and I'm on the search again for a new stylist. read more

I just had the best haircut of my Boston life here this week. I was so glad I had something to return at Bannana Republic (next door) or I never would've even thought of this place. I just called them since they were nearby & ended up with an amazing stylist. I'm not from here, and nobody can cut my hair properly here ... the last stylist to cut my hair exactly right is 800 miles away. For the past few years, I have been dealing with questionable haircuts and the occasional lucky one. First, nobody in Boston will cut my hair dry...it's like talking to a wall every time I ask them to do it. They'll start dry and then spray me with water 1/2 way in. NO! I have explained (to many deaf ears) that I have relaxed hair -and it has to be cut dry! Yes, I know I am white. Yes, I know it is extremely straight - but that is because it's relaxed with major nuclear afro-killing chemicals! Why doesn't anyone in Boston understand relaxed hair? Well, thankfully the stylist here did...and she didn't cut it too short (a first in 3 years) and she cut it dry from beginning till end. (I'll just be blunt and say I had an african american stylist - so perhaps that is why she did my hair properly.) Also, she used some cool products which I have never seen before (and I've seen & tried everything)... so I'm really happy to have a new gel & fiber paste thing in my arsenal now. I never would've even known about this stuff if I didn't come in. They're both great with my hair. The only negatives are a few minor things (compared to a few salons of this level). Aside from the fact I still think it's too expensive for a haircut, I don't like that they don't have any deal w/ the garage nearby (so parking cost $20). Also, I don't like salons that will charge you for the full price of a haircut when you cannot make it at the last minute due to an emergency. I understand the reasoning for this policy, but it's a pet peeve of mine given all the random stuff that can come up...I hate booking appointments in salons that do that. read more

Was often annoying to try to get an appointment anytime reasonable...so I went in search of somewhere new...nothing personal JJ salon!

I love this salon, and my stylist in particular Seth Selman. From immediately walking in the receptionist was welcoming and helpful directing me to a table with all the latest fashion magazines to browse while waiting to see Seth. Once getting in his chair I was completely transformed from blonde to a lighter shade of brunette with tons of dimension and as Seth calls it: 'somebre'. He lightened the weight of my hair while he was giving me a long layered cut, all while trimming my split ends and making sure to keep the length. Once I gave him an idea of what I wanted, without having to show him a picture from a trashy hair magazine he was able to interpret my vision in to a wonderful experience and gorgeous result. Trust is obviously important in a relationship between a client and stylist and Seth is worth every ounce of it. He is incredibly talented and works within his own brightly lit realm of creativity to give you exactly what you want and keep you laughing the whole time. His assistant Maria is also so talented, and incredibly personable. She has one of those personalities that makes you feel comfortable right off the bat. And she knows her stuff too. I ask a lot of questions during the process and she was able to answer every single one in great detail. These two make a great team! The overall salon is a fun atmosphere, clean and warm. I highly recommend trying it out if you're new in town or looking for a fresh start. read more

Very good cut, VERY BAD COLOR experience. Maybe I'm too trusting, but my hairstylist there seemed to know what she was doing. When I asked her to lighten my base color a year or so back, she didn't tell me I'd look ridiculous. I was completely underequipped to handle the mess of horrendous that was my hair after she took me to a "lovely golden blonde". Hairstylist speak is apparently similar to realtor speak where "cozy" means miniscule; a "lovely golden blonde" means yellow. Surpise, sucka! Motha freakin' highlighter yellow. Not lovely, not golden and while possibly blonde, with the length at what it was, it was a bit too David Bowie for my liking. She did her best to fix it when I returned, but I have a few pictures from my anniversary looking like a cartoon character on one of those animation gels. Yes. I get that people make mistakes. But when it happens to my hair by a professional that should have known better, I'm aggravated. Add to that the fact that it's like a factory and has no ambiance and I'm pretty psyched to have found a new salon. The ONLY reason they get two stars is because most of the stylists do know their stuff when it comes to *cutting* hair. Just don't let them go within 50 feet of you with bleach. Unless you spend your time hanging out on the Hynes Convention side of Newbury Street. read more

After 3 months of being too cheap to go somewhere to get my haircut - I took the plunge and tried a new place! Let me tell you - I was nervous!! Newbury usually makes me think of bad high school experiences but I really thought this place was GREAT! The receptionists who greet you at the door are complete dolls - the woman who washed my hair, I think her name was Melissa, was a peach! I am usually pretty quiet but I felt right at home and chatted it up with her. I got my hair cut by Kerri Lally who did a super job on my hair. She was pretty quiet but I am too so that was a-ok with me! It usually takes me a while to get used to a new cut but this feels really natural but still really fun! Awesome haircut and wayyy less than I was spending previously which is rad since I am trying to save. I am thinking about going to her for my highlights too - really looking forward go a beautiful (like my hair now that I've been here!) friendship with James Joseph Studio! ... almost forgot! They have an awesome referral plan with little cards you can give to your friends - if they go see the same stylist you saw you get 20% off your next visit and your friend gets 20% off their visit too! ___ Update - we're down to a three, not terrible by any stretch but I am not super thrilled either. I went for my highlights and just said I wanted them basically the same but not super bright because on my that looks kind of trashy.. so I ended up with super duper natural looking highlights people other than ME like. I just called - it has been less than 2 weeks since I was in for the HL.. and they would make me pay a min. of $60 to get a "mini" to make them brighter which kind of aggravates me because the girl knew I didn't love my HL as soon as she was done and said I could call back. Will probably come back for a cut but not a color. read more

Went to this salon looking to try something different. Salon set me up with Rossanne Lopez. I have asian hair that is super thick and textured and not that straight. I had straightened my hair as it was really messy, frizzy and wavy the night before. After wash, stylist made assumptions I had "very straight" hair. During haircut, I was given a few choppy layers at the bottom of my hair, and my hair was blow dried straight. The cost was $70. It looks a bit too much like a blown out poodle with average blunt texture. Overall it was a-ok. read more

This is the best salon I have been to in over the last 5-6 years and I have been salon hopping in some top notch spots across DC during that time. I didn't have to to wait, I was offered coffee, tea, water, or a mimosa! yum! I saw Kerri and she really took the time to listen to what I had to say and make suggestions along the way. I need to emphasize this because these days I feel like that type of customer service is rare even in top notch salons paying $120+ for a haircut. Also, I seemed to be her only client at the time which I really liked. I wasn't under a dryer while she greeted and attended to a new customer which I am used to. I had a cut, single process color and style The color came out perfect! She also styled my hair great! I usually leave a salon and cant wait to get home so I can fix my air. I will be coming back to this salon for awhile. read more

I decided that I need to get rid of $280 as fast as possible one day. Instead of doing something lame like giving it to charity or buying a new handbag, I decided to go get a haircut! And the coolest thing is it made me feel great! So now I go back once a month to buy a haircut and then tell my stylist all about how hard rennovating my condo is. My stylist loves the fact that I tip 15%, and I know the hairwasher loves me because she always says I have the softest hair. I really don't know why everyone doesn't take this good care of themselves. The world would be such a prettier place if people would just try a little harder to be pretty. read more

Long Boring Hair? Stylist Dee! Thank you Thank you! I love my Long sultry hair . I now have volume, movement, and sexiness!! Got a partial foil and a haircut referred by a friend and my boyfriend can't stop staring at me!! Price is CHEAP for Newbury St!! Go See "Dee" and ask her for make-up tips!!! read more

Praise for EVAN! I got my hair cut by Evan for the first time a couple weeks ago and am in love. He gave me a GREAT cut, perfect for my type of hair, face shape, etc. He sat with me before he started and asked what I wanted, and completely got what I was going for, and how I needed my hair cut to work with it's texture and amount of time I spend in the morning. I have thick hair that tends to get frizzy, so i need layering in the back. I now have a great cut that is easy to maintain and looks great! I've received many compliments! He is also very friendly and great to chat with during the cut. read more

Awful. Awful. Awful. This was probably the single most traumatic (not exaggerating) hair experience I have had in a while. Thank god it was more than a year ago and my hair has grown out. I was relatively new to Boston and was looking for a place to get my hair cut. I did a bit of research and asked around and ended up at James Joseph studio. I called to make an appointment and explained I have long hair and want a pixie cut and to put me with a stylist they thought would be best suited for that. So I came in rather confident I'd get a decent cut for a decent price. I am very easy to please. I've had a pixie cut before so I'm not uncomfortable with the initial shock of cutting so much hair. I sat with my stylist (whose name I can't remember and according to the website she doesn't work there anymore) and told her exactly what I wanted, made sure to ask a lot of questions (as did she), showed her pictures of what I wanted the back to look like, showed her a picture of how I wanted the bangs, explained over and over what I wanted, and walked out with hair that looked NOTHING like what I had showed my stylist. When I come in with a PICTURE and explain to you exactly how I want my bangs...and you mess them up?? I'm sorry, that's NOT okay in my book. I'm sure hair stylists know that messing up the bangs messes up the WHOLE look. Yes, they can grow out...but when I walk in asking for a long sweeping bang, show a picture, reference another girl in the store whose bangs I liked, and said long sweeping bang at least 5 or 6 times...and then you turn me away from the mirror, cut my bangs, turn me around and they're way above my eyebrows, that is NOT okay. How is that listening to the customer? Not only that, buy my stylist didn't seem to care that I had said I wanted the hairs in the back on the longer side...they were sticking up because they were so short. Yes, my hair is on the thicker and coarser side...but I've had a beautiful pixie cut before and my hair didn't stick up, nor were my bangs that short, because my other stylist had actually listened to what I said. I'm not so upset about the back of my hair as I was about my bangs. I could have dealt with shorter hair on the back of my head...but as I said, bangs are something you cannot mess up and as a stylist at a salon on Newbury Street, of all places, you should know that too. Will not recommend this place. Sorry. read more

This is the cheaper location with less experienced stylists. I think my haircut is so-so. It was $40, and I have had better for less than $20. read more

It was Sweet Dick Willie who said "You wanna boycott someone? You ought to start with the goddamn barber that fucked up your head." (http://www.imdb.com/title/tt0097216/quotes) Fortunately, when a nameless Schenectady barber fucked up my head, James Joseph Studio was there to save the day. read more

Had a Mother Daughter day for my birthday week and we both were in desperate need of better hair styles. We had Lana both cut our hair. We went from feeling boring to glamorous. My hair is now easier to manage and feels so much healthier. Lana was super sweet to my mom and has a wonderful positive, but also super Boston attitude that I love! read more

I loved my color that was done by Patrice! I came in for a partial foil to touch up my blonde highlights. My color is often brassy and more golden after my highlights but I asked her to give me a very cool color instead and she hit the nail on the head. It looked great! I look forward to returning soon. read more

I've written reviews for JJS and Ellen Mackin before, but only in reference to cuts she'd given me. I decided to really show my allegiance to Ellen by allowing her to color my hair for my wedding. I hadn't had my color done professionally since, I kid you not, high school, which is almost 10 years ago. I had held back getting color done because I have this phobia of walking out of a salon looking like a hair show victim. You know what I'm talking about..... Plus this was for my wedding, which is plenty reason to be phobic and stick with what you know. Not to mention I have a now-husband who likes things as they are...change is bad, especially when it comes to hair. Despite these intense pressures I submitted to Ellen and so glad I did! Ellen has always done wonders to my hair, so this phobia in relation to her was completely unfounded. In a prior appointment with her, Ellen told me to do some homework and look through magazines for color pictures I liked. She specified to look through fashion or rag mags, NOT hair magazines, because those styles and colors are completely whack (Yes! Yes they ARE!). I came to my color appointment armed with tear-outs from In Style of a variety of red-browns. I was most drawn, shamefully, to a picture of Ashley Simpson Wentz and her new Melrose Place red, but really feared walking out of JJS looking like I'd just dipped my hair in KoolAid. When I revealed my hair color picks to Ellen, she shrieked with approval at the colors I'd chosen, the Ashley Simpson photo in particular. She immediately reassured me that a color like that would be amazing with my skin tone and insisted that it was not too red, and that she would never KoolAid me. She mixed the color and applied it with care while we gossiped and talked wedding stuff. She asked if my mom, who'd gotten her hair colored with Ellen right before my appointment, liked her hair and I said she loved it (because she does!). One thing I absolutely appreciate about Ellen is that she wants people to be honest and straight with her in regards to their hair and how they feel about the work she's done. I find it refreshing. I've heard horror stories of people's stylists freaking out on them for not loving everything they do. I DO love everything Ellen does, but I know I could tell her if I didn't. Well, my hair turned out GORGEOUS. It was perfect, even better than what I was hoping for. My man loved it, which was really my biggest concern for our wedding day, that he would love looking at me and be proud to call me his wifey (any other day I would have told him to screw himself if he didn't like it!). I don't know why I ever doubted Elen's coloring skills, but she made is vastly clear that she is a woman of all trades. LOVE her! p.s. My current profile pic, the one where I look I'm getting married, cuz I was, is the work of Ellen. And my hot mama is to my right in the pic, who also got her hair colored with Ellen. I got so many compliments the day of my wedding, and people, complete strangers, continue to tell me how perfect my cut and color are for me. THAT is fantastic! read more

I just moved from Florida and got a haircut with Julia. She is awesome! My usual haircut is a short bob, with some thinning because I've got lots of hair. She did a fantastic job! Took her time, made sure there wasn't any stray hairs. A bob with layering sheers is not a very easy haircut to do. And I've gotten some bad ones. So overall, very professional and friendly. The cut did take almost an hour, which I am not used to either (usually 30 minutes) but it was worth it! Also, it is pricier ($55) then what I am used to in Florida but then everything up here is. The receptionists were nice and offered water/tea/coffee and even offered to grab my coat. Tip: tips need to be in cash! But they made an exception for me since it was my first time there. Highly recommended haircut with Julia! read more

I started going to this Salon in 2009 and was seeing George who is no longer with the salon so I will refrain from comment on his work. When George left the salon, however, I was extremely displeased with how the situation was handled by the salon. I made my appointment at my previous appointment, so with approximately six weeks notice. When George left, 2 or 3 days prior to my Saturday appointment, the salon called to advise he was no longer available and they did not have forwarding information for him...at no point did the person who called to cancel offer to arrange for another appointment /recommend another stylist or even apologize for such an inconvenience with such short notice. They simply advised he wasn't there, had no forwarding info, said thank you and hung up...I didn't even have time to react. I understand that stylists leave salons and appointments need to be cancelled, but I think the salon could have done a much better job at handling the situation. With the short notice and my personal circumstance of leaving on vacation the following day, I was extremely disappointed in this salon's service. There seemed to be no dedication to customer service and I felt the situation was handled so poorly I would NOT recommend this salon. read more

I've been growing out a bad haircut for about 4 months and I called James Joseph because I was visiting Boston after a long stint working in the middle of nowhere. I saw Dee and she was AMAZING. She took great care of my butchered hair and got it on the right track. It looks a thousand times better and she even told me how to continue its progress when I'm back in NYC. She took her time and got it right. I would go back to her anytime I'm in Boston. The cut cost $55. read more

Love this salon. I have been going there for a little over a year and I have never had a bad experience. Probably the only down fall would be the price but you cannot put a price on beauty. read more

wendy has been doing my hair for a while and she is the BEST! I have really long thick hair and I don't trust just anyone to cut it. If I have had one thing going for me in my life, it is my hair and Wendy takes great care of me. I don't know hair styling mumbo jumbo and Wendy always understands perfectly what I want. read more

Dragana is the stylist that did an amazing job with my hair. Ok, let me tell you about my hair - it's very curly, dry, dark, thick - it's a nightmare of every stylist , and I on the other side have VERY high standards, as most of the stylist i visited in my life have no idea how to treat my hair. Dragana did an OUTSTANDING job! She did highlights and ombre, exactly the color that i wanted, she also cut my hair and made it look healthy and bouncy, she also does great head massages and gave me some great advice on how to keep my hair look healthy and shiny! The salon experience was overall great - The other stylist and staff are very friendly, trendy and modern. I will definitely be back to this salon and to my favorite stylist in all of MA! Keep up the great work!!! read more

Dragana took wonderful care of my family yesterday- great short cut on me. Daughter had blue highlights and a short curly cut and my husband a short cut. We will be back! LOVE! read more