It's now been 4 years at Box Hill. What can I say. Bozzuto…read morehas a great business model. And they chose their staff well. The property manager is a true professional. Crystal treats the tenants needs as her own. Follow up on any concerns. She promotes a community. The maintenance staff responds quickly and efficiently. Charley and the other fellows are friendly. They never stop short of excellent. You will love this resort style complex.

Enclave at Box Hill is tucked away and quiet. I loved the walking trails, creeks, and dog park on…read moresite! My grands absolutely loved the pool. My apartment was immaculate and had plenty of room, including a wonderful walk-in closet. I can't say enough about Barbara and Jackie, who made my move in (and out) easy. The entire staff is top-notch. I left only because I decided to buy, but would return in a heartbeat! Thanks for the tremendous experience.

Very nice apartments with excellent service staff on call when you need them. The apartments are in…read morevery good condition, and the neighborhood is situated in a quiet area.

Unreliable maintenance Refused to replace molding carpet…read more Shoddy job at replacing linoleum. Refused to call back when I left several calls and they won't answer Mal treatment of clients Who speaks against the manager

Do not live here. I'm still paying off $3000 for an apartment I don't live at, where I had a leak…read morein my bathroom ceiling, sewage water falling down while I was on the toilet, for 2 years. They are absolutely awful.

my boyfriend and i have been living here for almost 2 years now. i love our house and the…read moreneighborhood! i can walk to the grocery store,and everything you could ever need is less than 5 minutes away. these homes were made in the 70's,(his mother lived here as a little girl) and they are still in great shape. there is a small spot below the bathroom (on the downstairs ceiling) where you can see accumulation of moisture, but it was there when we moved in, and we have never had any problems with it. the office lady, Ms.Laura, has been nice to us since the day we walked in to apply for a house, and the maintanance man, Mr.Al, is also very nice and as soon as you have a problem, he comes quickly to fix it. you are not allowed to have dogs here, which was a little of a dissappointment to me, but i completely understand because people dont pick up after their pets, and the noise, etc. cats are allowed though, i guess i will have to look into getting one because i want a pet. i have read bad reviews about this place, but everyone has their own opinion on how they want their neighborhood to be, and its just not possible to please everyone. this is a nice quiet neighborhood, but occasionally on friday or saturday nights, someone will be having a good time a little loudly. but hey, if you want complete silence all the time, you might as well move to your own private island. overall, i am very happy with this place, and i reccommend it to others.

From the owner: Located within the "city limits" of the Town of Bel Air, Wakefield Manor is nonetheless tucked away…read morein a secluded setting.Many area attractions are within walking distance, such as: 1.McFaul Youth & Senior Center2.Homestead/Wakefield Elementary School3.Bel Air Middle School4.Bel Air High School5.A full-service supermarket6.Upper Chesapeake Hospital7.MVAA variety of apartment styles are available, including 2 and 3 bedroom townhouses and a one bedroom "bungalow."Each home has its own air conditioning unit and gas furnace, washer and dryer. A community pool and playground is also on site for all residents to enjoy.

If I could give a 0 I would. Renters beware- the rent is very expensive and didn't come close to…read moremeeting our expectations. There has been so much turnover in management that they don't handle any noise complaints, dog poop everywhere but keep raising the rent all the time. The floors are cheap so they can easily be scratched and the appliances always break down. The highlight of this place are the maintenance crew as they respond quickly. The other issue is that when you give them notice of ending your lease they never do any follow up until after you have left and then come up with extra charges somehow- this place is not worth your time and money- look elsewhere for value, unless you want to spend $3k plus a month for mediocre at best

If I could give this place less stars i would. You would figure for the amount of money you pay for…read morethis place that you wouldn't have any issues. Well we were wrong. I've lived there for about 3 months now and everything that could go wrong has. Our dishwasher, washing machine, and toilet ALL had issues within a month of living there, which took them forever to fix. Most of the residents are rude and complain about everything that goes on there. to the point where it's difficult to just live in peace. The leasing office is just rude and never much help and a CONSTANT bother. Every encounter i've had with stephen he's been nothing short of unpleasant. 0/5 wouldn't recommend to anyone. if i could break my lease i would.

Apartment layouts are great. sound transfer through the walls and floors is ok. In general…read moreresidents observe the quiet hours 8-8. The resident community is 50:50 stable:transient and residents are 50:50 friendly:inconsiderate. There is high turnover and significant vacancies. Too many dogs; they have spoiled the open spaces. The appliances are disappointingly basic- intolerable for a long lease period; On-site maintenance is during business hours. Emergency and after hour is handled by an off-site answering service with no-maintenance comprehension and limited English skills. Frusterating! Many issues are subject to the availability of outside venders during bussiness hours. Amenities look pleasing but most are only available during limited hours. Location is great. Staff is always friendly, creative and aware but have limited financial resources to act on their vision. ADA accommodations are limited. Doors are especially difficult to manage. In general its clean, safe, great location and appearance but disappointing in functional amenities. Monthly rent & utilities are within $50 of my mortgage free 3bdrm 1600 sq ft home when accounting for avg. monthly expenses like maintenance, repair, etc. this is a good compriable value Bel air.

I absolutely love my apartment and community. The staff are so easy to work with and attentive. I…read morewas hesitant to moving but very thankful that I did.

I'm 100 satisfied living there , I can tell the good experience living there these months…read more Samantha fits in the right place workin with customers, very nice personality and helpful , allays happy and take care right away And issue ... she is an angel Brian a very respectful and did his handyman work too THE cleaning ladies do a wonderful job keeping it clean Good neighbors too a nice place to rent I do have a new place built to live Thanks Samantha , Brian , I was very happy living there

I've been a resident here for four years, always paying my rent on time every month, yet I'm still…read moretreated like trash by the management. When I reported mold concerns, they refused to address the issue directly and instead sent text messages that were so poorly written and unprofessional, it really shows the level of care they put into their work. They're too afraid to speak to us openly but have no problem talking behind our backs. If they have to enter your apartment for repairs, they'll either turn off your cameras or, if they don't, you'll hear them bad-mouthing you while they work. The maintenance team came in and blew dust, debris, and who knows what else all over our personal belongings. There's now a layer of it on everything, including in our child's room and all over his toys. And if that wasn't enough, you'll pay $250+ a month to run an ancient 1988 AC unit. To top it off, the dog park is just as poorly maintained as the rest of the property. If you care about respect, quality maintenance, or professional communication, do not move here. They clearly don't care about their residents or their pets.

I left my vehicle with a friend who was on call in the medical field so they could get to work if…read moreneeded. This was the day before the last snow storm. I loaned them the vehicle because of its all weather and off road capability. Because the vehicle is over length by 4" for their parking lot, it was towed in the middle of the night. Not only could my friend not get to work, I had to recover my vehicle in the middle of the storm at a cost of $450. No go deed goes unpunished. Still in disbelief that happened. Anything for a money grab.

This place is a mess. Only want your money and services are terrible (snow removal, filter…read morechanges,etc). Try to come up with false claims after one moves out, and tries to take you into court. After traveling 250 miles for defense, the lawyers dropped the case, not expecting me to show up. Timed very well with limit of 2 years. Others I know were sued by them , but whimped our and paid them off. Kept deposit and never contacted me until well after 3 months. According to Maryland state law, should have gotten 3 times the deposit money back. Guess someone has to pay for the fountain and the flag poles by the main office !!!! Had 2 major fires in 4 years I was there. Expecting to have my dryer vents cleaned out of lint on the 3rd floor, but it never happened. Insurance Company dropped them, but forced everyone to increase their own insurance.

I'd like to start by saying that Susanne (Property Manager) as well as the Maintenance workers were…read morealways very friendly - As you'll see in other reviews, this is genuinely true. The issues ive had with the apartment started over this past year. To Start - When you move in, you dont get to see your exact unit until you are given the keys and move in. You are shown a Model unit, which looks nothing like the units up for rent. Upon going over details of each unit - I was told my apartment would have new carpet and the hardwood laminate floors in the kitchen. This was not the case, Within the first few seconds of walking in the APT i was on the phone with the manager, as the carpet was not new AT ALL. Stains all over the carpet, edges were frayed, and the kitchen was a cracked old black and white tile which i wasn't happy with at all. They sent out people to have the carpets cleaned, and even after the stains were very visible. Drawers and cabinets were filthy, and dont get me started about in between the counter and stove... Earlier this year, i requested to have the hardwood laminate installed in the kitchen, and was charged an extra $30.00 on top of my rent each month. The next issue i had was with Heating, the winter of 2017 My furnace went up, maintenance told me it was from it being so old, which if you ask me should be inspected before a tenant moves in. I was without heat for a week, however they did bring me small space heaters, which didnt do much at all - but it was appreciated. The space heaters also ended up being taken from my unit because other units had the same issue with their heat. The Next issue being my bathroom ceiling, I had extreme flooding from the ceiling and air vent from the tub in the unit above me. This was covered by a terribly rough patch job. The entry/ hallway of the building is supposed to be cleaned on a weekly basis (per management) and honestly, ive been here nearly two years, and have probably only seen it cleaned maybe 3-4 times. The breaking point, where i decided it was time to leave was when i was notified in August that i was not able to use my washing machine, kitchen sink, or dishwasher as the unit below me had a pipe burst and it needed to be repaired. I was told this would be fixed asap, and it was not fixed until Late September. This was incredibly inconvenient as you can imagine, especially considering the amount of rain we were getting. I had to drive 30 min to my parents house to do my laundry, and then lug all of my laundry into the apartment through the rain. Wouldnt be a big deal if there was actually parking up front of the building. But there is literally never any parking, Me and my sister always have to park 4 buildings down in the guest parking. They recently changed the parking passes from a paper one to a nice sticker to put in the window. However, tenants are using BOTH of these so they can have their guests park up front!!! This was my first apartment, i dont regret it as it was a learning experience - however, i would not recommend living here to anyone until they properly update the units. ***edit*** I do not recommend living here AT ALL!!!! My security deposit was $500, I just received a check for the deposit in the amount of $43! They are charging me for new carpet, when the carpet was not new when i moved in! I had the carpets professionally cleaned the same day i did the walk through, I paid Stanley Steemer over $300 to deep clean the every room in the apartment. During the walk through, the manager pointed out two small stains in the guest bed room - and said a small piece of carpet would be pro-rated and i was perfectly fine with that, considering it should have been between $30-50 - I am being charged over $400 for new carpet throughout the entire apartment! Again, The carpet WAS NOT NEW when i moved in! I was here for nearly two years, Plus the tenants time before me, This apartment was due for new carpet anyways! Carpets in apartment units life span is between 3-5 years. On top of that, the carpet is VERY cheap. I paid their ridiculous termination fee, and still got screwed over with my security deposit.

My mom has lived at Harford Village for 12 years and considers it home. The rooms are spacious and…read morethe buildings and grounds are well kept. The maintenance staff is stellar- quick to respond and always friendly. Susanne and Michelle ( Property managers) care about their tenants and go above and beyond to make them feel safe and comfortable.