It's a small modern doctor office with positive vibes and that gives me hopes for a much closer…read moredoctor/patient relationship that is missing from many large impersonal doctor offices with too many doctors and having too many patents in the waiting room. When I walked in, I'm the only patient and I feel safe and not be encumbered with other patients in waiting room with their illnesses. Dr Lakhvinder is an excellent and caring physician who took the time to listen to my medical situation and made very good suggestions and quick calls to my pharmacy. I'm feeling a big relief knowing that I am under excellent and watchful care.

Very rude receptionist!! Always rude and always thinks she knows everything!! I told her that my…read morehusband needs an ER follow up appointment, didn't even ask what is the reason for follow up and insisting that the ER follow up policy for their office is 2 weeks after the discharge?? Never heard of that policy. The situation will decide how sooner or how urgent the patient needs to be seen not you! My husband was seen in the ER for cellulitis and was advised to be seen by the primary 1-3 days or sooner if needed and you want him to be seen after 2 weeks? get a medical degree before giving a medical advise because it is very dangerous for a patient to given this kind of advise.

I just started with this practice and I love Dr. Sharma! He's very easy to talk to, down to earth…read moreand makes you feel comfortable. I usually go with female docs but sticking with him.

Johns Hopkins Community Physicians in Germantown has terrible customer service. Saw the doctor for…read morea sinus infection after having the flu 10 days earlier. The doctor recommended a flu and covid test. I asked if it was free and he said yes. Ended up receiving a bill for over $100 for the covid test. After disputing it with the office and billing, I was told there was nothing they could do. The doctor even said he didn't say it was free. I felt let down. Someone who is supposed to be in charge of my health lying. The office could have easily taken care of this. Instead, I am left with a lack of trust in my provider.

I just wanted to say that Dr. Turay is truly wonderful. She is always professional, caring, and…read moreattentive, and she takes the time to really listen to her patients. I sincerely appreciate the excellent care and kindness she provides. Please pass along my gratitude to her and the staff.

Poor customer service. I made a visit to this office after getting bitten from my cat. Good thing I…read moregot my wonderful pet rabies shots. It was a pain to drive my car with one hand, so in turn, I was 8 minutes late. The receptionist told me they would reschedule my appointment because they had this 5 minute rule (they showed me the sign on the desk to prove it, or to rub it in because it seemed like the lead receptionist enjoyed in canceling the appointment) This receptionist also argued with me when I asked to speak to a manager and even threatened she wouldn't cancel any future appointment. Who's the boss here, the receptionist or the doctors? I spoke to the manager and she was of no help. It seems like this office thrives on bullying the customer. Customers keep them in business. It's like biting the hand that feeds you. (MY CAT!) So my appointment was rescheduled for hours later (keep in mind my hand is still in pain, infected and swollen. I guess no one cares if I lose my hand to infection.) I met with a nurse and she was very friendly and sent me off with antibiotics. I was better in about 2 weeks. It is like two different world's at this office. The front office is like a 3rd world country type of customer service, and the back office is like what people think America should be- First world civilized country wanting to take care of you. To add, when I left in the elevator after the first appointment was canceled another patient from the waiting room agreed with me. They said the customer service is ridiculous. I wonder how many others think the same. Running a business is difficult. The easiest part if taking care of customers-it is if you actually care about them. I am not sure how a physician office can operate and hate the customer. Seems counterintuitive. Avoid this office unless you're craving some drama in your life.

Looking elsewhere after 25+ years~ I have seen multiple…read moreproviders, (I truly miss Dr. Skurla), and really like Dr. Sharma and Dr. Wollman, but getting an appointment with anyone but a PA takes 6 months. Then if you are a few minutes late, they completely cancel the appointment and you have to reschedule-2 more months away! Everyone I know who is a patient there prefers going to urgent care over FH. Now they charge a $75 fee for the "privilege" of being their patient! I think they got too big for their britches. Patients don't seem to be the focus. I am actively looking elsewhere. My friend was also a patient for decades but had a male PA tell him he didn't know why he had back pain but he should just take ibuprofen-another provider sent him for an MRI and found nerves that were pinched, which ibuprofen doesn't help. Then the same PA literally called him 20 min before his very last appointment to say that since it was a holiday, he probably didn't want to come in-PA actually didn't have other appointments and wanted to leave. He also told him he just needed to lose weight (to address back pain), and another Family Healthcare MD told him to stop putting food in his mouth! VERY UNPROFESSIONAL.

Not sure if person was inexperienced or didn't like old people. I had to have my throat swabbed and…read morethrew up. I have had it done multiple times before and never had this happen. I also had gone here after a fall a few years ago and they did not send me to get xray. A week later found out I had a broken back. Maybe need to have some geriatric training of staff.

Dr. Ajmal, is a wonderful person she has the passion that you want in a Dr. that will listen and…read moregive you your turn to express yourself. Everyone that help me in that office are friendly. This is my fist year with Dr. Ajmal, and they have been good two me. I came in for my physical, 6 month follow up and some in between and its all sweet. Happy Halloween, Happy Thanksgiving, Marry Christmas and Happy new year!

I called to confirm an appointment I made a week ago and kept being told i hadn't been to the…read moreoffice in several years which is not true. so, they didn't didn't have my information, mind you the lady read all my information to me, and I confirmed it, then she proceeded to place me on hold for 10mins just to tell me I am already in the system, which we had already established. the phone service is just horrible.

I had an extremely unprofessional experience at Comprehensive Primary Care - Germantown today. My…read moreappointment was scheduled for 10:30 AM. When I got stuck in heavy traffic, I immediately called their call center. The representative clearly informed me that there is a 15-minute grace period and that if I arrived before 10:45 AM, I would still be seen. I rushed and arrived at 10:43 AM. When I walked in, the front-desk receptionist was outside in the hallway on her personal phone. She came inside 10:44 AM. I explained that I had an appointment, had already checked in online the day before, and had also notified the call center that I might be slightly late. She took my ID and insurance card, then at 10:46 AM told me that I needed to reschedule. It honestly looked like the front desk receptionist had no interest in doing her job. Instead of following her own office policies or showing basic professionalism, she seemed perfectly fine wasting patients' valuable time. She acted as if rescheduling people was easier than actually helping them. It's clear she has no understanding--or concern--for how valuable someone's time is, especially when the patient followed all the instructions given by their own system. This was completely unacceptable. I arrived within the grace period, I communicated ahead of time, and still I was turned away due to staff negligence and lack of professionalism. This office needs serious improvement in customer service, accountability, and the way they respect patients' time.

Once you're seen it's fine. But to make an appointment? Hell no. I waited twice and got hung up…read moreboth times. A whole hour. Didn't even bother to hear what I wanted to say.

I have been going to Family Healthcare and Dr. Wollman for years. She is professional,…read moreknowledgeable and caring. She takes the time to review health records before appointments and is genuinely concerned about the issues facing her patients. I consider myself extremely lucky to have Dr. Wollman as my Primary Care Physician (PCP).

I am Theresa L. I have been a patient of Dr Ganti for over twenty five years. I have always…read morereceived a high quality of care and respect. Dr Ganti and his staff works diligent to protect the privacy of provide the upmost care for their patients. Thank you Dr Ganti and Staff for your excellent service and professionalism to me and your patients.

In my opinion, this is a business for Dr. Ganti. More patients, no follow up. Just make the…read moreappointment so he can bill ins. co or patient. My bp has always been extremely high but he won't even refill a rx unless he gets paid. Keep looking, there are a lot of drs who care.

I had hip replacement surgery at this center a little over a week ago. I was so pleased with the…read morestaff and how they al helped me get through it all. I was cared for and attended too so well that I felt at ease from the onset and after my surgery. I highly recommend this center.

Husband had hip replacement surgery one month ago. Excellent experience from start to finish…read more Wonderful. Beats the last time ( at a different place) when he had complications from hip replacement on the other side. I will be there at COSC when my time comes: with full confidence.

Dr. Zarick's insight into my medical case would years later come back to help me. If she hadn't…read moretaken the time to listen, and process all of the information, I wouldn't still be here today. In 1991, when I was 16 years old, I was experiencing a number of strange infections. At once point, she pulled my mother aside and said "your daughter has a severe ecoli infection in her vagina, and she doesn't have a fever or an elevated white cell blood count, and that isn't normal". Unfortunately, my mother (for reasons perhaps only a psychologist can help me with), blew it off, attributing it to just normal growing whatever, but Dr. Zarick was insistent that there was something wrong (and that I needed to follow up with my normal pediatrician). This is significant, because as the years past the problem became worse and worse, my infections more extreme and scary, and as doctors kept asking me about my past, I slowly started to remember...'wait a minute, there was this one doctor at Centreville Urgent Care who was very concerned about me...' And then when I finally got my hands on some of my old records, there it was--yeast infections, bronchitis, strep throat, and of course the ecoli infection i cultured positive for without the corresponding elevated wbc seen in most normal people... She was working at the Urgent Care, but if she hadn't taken the time to think about what was going on with me, and alert my mother (a conversation they had in the hallway outside of the room I was in, which thankfully I overheard), I wouldn't be here today. She was the first physician to know something was wrong, and speak up about it. When I stumbled upon a more recent review written by a patient of hers that said the same positive things I felt about her, I was very glad to read she's still practicing medicine with the same heart and soul she had back when I was younger.

I was having severe knee pain when Dr. Zarick saw me at the Kaiser Urgent Care department at…read moremidnight. She listened well and prescribed a shot of Toradol followed by Relafen. I am now getting relief have hope I will soon be able to use my left leg again! I wish she could be my primary care doctor!