My father had gone to Syed Mahmood and was treated poorly. Very negative doctor. You would think he…read morewould have some bedside manner working with sick patients but there is none. Should have reached out to specialist when he realized he was in over his head with my fathers treatment. Was negative from the start of his treatment and has had no follow up to check in on his condition. Had my father (who had stage 4 cancer) wait an hour in the waiting room for him. Seemed to thrive on negativity. My father never once expressed a desire to stop treatment but Syed seemed to give up on him early on. Save your money and time. Disappointed beyond words. He hasn't checked in on my father in weeks.

I just started with this practice and I love Dr. Sharma! He's very easy to talk to, down to earth…read moreand makes you feel comfortable. I usually go with female docs but sticking with him.

Johns Hopkins Community Physicians in Germantown has terrible customer service. Saw the doctor for…read morea sinus infection after having the flu 10 days earlier. The doctor recommended a flu and covid test. I asked if it was free and he said yes. Ended up receiving a bill for over $100 for the covid test. After disputing it with the office and billing, I was told there was nothing they could do. The doctor even said he didn't say it was free. I felt let down. Someone who is supposed to be in charge of my health lying. The office could have easily taken care of this. Instead, I am left with a lack of trust in my provider.

I had an extremely unprofessional experience at Comprehensive Primary Care - Germantown today. My…read moreappointment was scheduled for 10:30 AM. When I got stuck in heavy traffic, I immediately called their call center. The representative clearly informed me that there is a 15-minute grace period and that if I arrived before 10:45 AM, I would still be seen. I rushed and arrived at 10:43 AM. When I walked in, the front-desk receptionist was outside in the hallway on her personal phone. She came inside 10:44 AM. I explained that I had an appointment, had already checked in online the day before, and had also notified the call center that I might be slightly late. She took my ID and insurance card, then at 10:46 AM told me that I needed to reschedule. It honestly looked like the front desk receptionist had no interest in doing her job. Instead of following her own office policies or showing basic professionalism, she seemed perfectly fine wasting patients' valuable time. She acted as if rescheduling people was easier than actually helping them. It's clear she has no understanding--or concern--for how valuable someone's time is, especially when the patient followed all the instructions given by their own system. This was completely unacceptable. I arrived within the grace period, I communicated ahead of time, and still I was turned away due to staff negligence and lack of professionalism. This office needs serious improvement in customer service, accountability, and the way they respect patients' time.

Once you're seen it's fine. But to make an appointment? Hell no. I waited twice and got hung up…read moreboth times. A whole hour. Didn't even bother to hear what I wanted to say.

It's a small modern doctor office with positive vibes and that gives me hopes for a much closer…read moredoctor/patient relationship that is missing from many large impersonal doctor offices with too many doctors and having too many patents in the waiting room. When I walked in, I'm the only patient and I feel safe and not be encumbered with other patients in waiting room with their illnesses. Dr Lakhvinder is an excellent and caring physician who took the time to listen to my medical situation and made very good suggestions and quick calls to my pharmacy. I'm feeling a big relief knowing that I am under excellent and watchful care.

Very rude receptionist!! Always rude and always thinks she knows everything!! I told her that my…read morehusband needs an ER follow up appointment, didn't even ask what is the reason for follow up and insisting that the ER follow up policy for their office is 2 weeks after the discharge?? Never heard of that policy. The situation will decide how sooner or how urgent the patient needs to be seen not you! My husband was seen in the ER for cellulitis and was advised to be seen by the primary 1-3 days or sooner if needed and you want him to be seen after 2 weeks? get a medical degree before giving a medical advise because it is very dangerous for a patient to given this kind of advise.

I was rushed to the emergency room because I was throwing up blood. I called to make an appointment…read morewith mitra who has been my doctor for several years. I was told their next available appointment was in a month and a half. I got very sick a couple of years ago and her exact words to me were "If you do not get the vaccine shot you will die" those were her exact words I asked her to write it in my chart and she looked at me with a nervous look and didn't do it. Keep your family safe find another doctor

Reading the various reviews strikes me as odd. I find it hard to believe some of these individuals…read morehave actually been treated by this doctor. She is exceptional! She knows her stuff, responds to your questions, and provides excellent medical advice. She is VERY busy because she is in high demand. Accordingly, it's tough to get an appointment with her, but I have never had a problem scheduling a follow-up consult after a trip to the emergency room, a surgical procedure, etc. Granted, she could definitely use more support staff but that doesn't appear to be a high priority for her sponsoring agency. Reluctantly (wink), I have recommended Dr. Hashemi to many friends and family members seeking a quality, caring professional who specializes in geriatric medicine. I just hope she doesn't get too busy!

I just wanted to say that Dr. Turay is truly wonderful. She is always professional, caring, and…read moreattentive, and she takes the time to really listen to her patients. I sincerely appreciate the excellent care and kindness she provides. Please pass along my gratitude to her and the staff.

Poor customer service. I made a visit to this office after getting bitten from my cat. Good thing I…read moregot my wonderful pet rabies shots. It was a pain to drive my car with one hand, so in turn, I was 8 minutes late. The receptionist told me they would reschedule my appointment because they had this 5 minute rule (they showed me the sign on the desk to prove it, or to rub it in because it seemed like the lead receptionist enjoyed in canceling the appointment) This receptionist also argued with me when I asked to speak to a manager and even threatened she wouldn't cancel any future appointment. Who's the boss here, the receptionist or the doctors? I spoke to the manager and she was of no help. It seems like this office thrives on bullying the customer. Customers keep them in business. It's like biting the hand that feeds you. (MY CAT!) So my appointment was rescheduled for hours later (keep in mind my hand is still in pain, infected and swollen. I guess no one cares if I lose my hand to infection.) I met with a nurse and she was very friendly and sent me off with antibiotics. I was better in about 2 weeks. It is like two different world's at this office. The front office is like a 3rd world country type of customer service, and the back office is like what people think America should be- First world civilized country wanting to take care of you. To add, when I left in the elevator after the first appointment was canceled another patient from the waiting room agreed with me. They said the customer service is ridiculous. I wonder how many others think the same. Running a business is difficult. The easiest part if taking care of customers-it is if you actually care about them. I am not sure how a physician office can operate and hate the customer. Seems counterintuitive. Avoid this office unless you're craving some drama in your life.

Accept insurance -- not only they charge a high fee, the generate more expenses but not accepting…read moreinsurance.

I was introduced to Dr. Possner by a good friend. There are not enough words to describe how…read morethankful I am for this introduction. From the first meeting I had with Dr. Possner, I knew things would be vastly different and that I had found someone that would have a profound impact on my health. My first appointment was the longest time I had ever spent with a doctor. My appointment was 2 hours and Dr. Possner had fully reviewed my medical records and engaged me in thoughtful conversation about my medical history. I left my initial appointment with a feeling of empowerment over my health that I had never really felt before. Little did I know that the impact of having Dr. Possner as my doctor would happen so quickly. I was on vacation and had an acute UTI. It was after business hours, but I was able to call the office and get the on call doctor that happen to be Dr. Possner. I walked him through my symptoms and he immediately called in a prescription for me. Because he had such knowledge of my history it was easy for us to communicate and talk through my symptoms. He checked on me via email through the client portal several times over the next couple of days to ensure I was ok. The fact that I was in a remote part of a different state and I was able to call and speak with the doctor saved me stress and the hassle of finding an urgent care to go to. He has made several recommendations to other specialists and doctors, all of whom have turned out to be amazing. His referral goes a long way with each specialist I have scheduled an appointment with. I can't recommend Dr. Possner enough; he's a great listener, thoughtful, caring, kind and you can tell he truly loves what he is doing. His follow through is simply amazing.

I am still not sure. My last appointment lasted 8 minutes and i had several questions unanswered…read more i had a referral to a cardiologist, but left without knowing how this works. i have no paper referral and no one has called me. Furthermore, the doctor did NOT listen to my heart during my appointment.

I have been a patient there for about six years. It is obvious that the doctors do not care nor…read morehave concern about the well being of their patients. Any time I have needed medical attention they suggest over the counter medications and refer you to other institutions. The type of help these physicians provide would be equivalent to searching for medical advice on Google. I absolutely would NOT refer anyone here. I haven't physically seen my primary doctor in 4 years. He gets his PAs to do all his work. I simply miss the doctor who showed concern for your health and life. It seems they only got into the field for the money.

Although most staff were lovely and I was able to order the tests I needed, docs were not very…read moresupportive with referrals to the right next step. I explicitly mentioned several issues and when these came through on blood work, no follow up was given. I'll be seeking care elsewhere.

So overall my impression of this organization having had a new doctor is I am glad to be away…read more 1. THEY never returned the check that was sent to them in error by me. I own that I made the error. They promised to return that check four times. I finally ended up paying to cancel it. 2. we begged, cajoled, and argued with them for over a year that we had an employee benefit of using an online pharmacy. We had 90% of our prescriptions sent to CVS at a significant cost to us. (literally more than 2000 dollars). Horrible organization. So sad when they are your provider of long term healthcare. Terrible.

I have been going to Family Healthcare and Dr. Wollman for years. She is professional,…read moreknowledgeable and caring. She takes the time to review health records before appointments and is genuinely concerned about the issues facing her patients. I consider myself extremely lucky to have Dr. Wollman as my Primary Care Physician (PCP).