NEW OWNER, WATCH OUT!…read more I called and got Elio. Seemed nice, and the reviews here were good (Now I see most are old), so I had him pick up. He said "the driver, Mike" will call to arrange pick up. He called a few minutes later, I told him to knock/ring and I'll get him the bags. I brought two of the three bags out and popped back inside to grab a third. When I came back, the bags were gone. No knock/ring or "hey, can I take these?" Nothing, just gone. Then 2 minutes later I get a text from some other named laundry company, telling me I have to Venmo or Zelle him $48. WHAT???? He hadn't even had time to weigh the bags. I had spoken on the phone to TWO men. They said nothing of any of this. They were changing the terms of the agreement. I called Elio on the store phone line, or so I thought. He then told me he sold the company to Mike the driver, and deal with him. He said that he is just doing the laundry work for Mike, but it's Mike's company now. Then he told me he isn't in the store, or even in the state. I tell him I don't like deal being changed, and I don't have their payment methods, and to just bring the bags back. He told me I will have to PAY THEIR MINIMUM, $25 to get my clothing back!!!!! When I objected, he started mouthing off to me. I hung up and called the local Police, who sent a car over. They took care of it. The infractions were clear: - They took the bags without notice (not even all the bags I had) - They changed the agreement after the fact. - They tried to create an illegal bailment with my property. You can't make this stuff up!

My husband and I have been using Atlantic Ave Laundry Service for five years, and have been…read moreextremely happy with their service. They do an excellent job with the clothes, and always pick up and drop off in a timely manner. We have recently started using their dry cleaning service as well, and have been very happy with the care they've shown our garments. Highly recommend!

I washed my Family's Clothes at this Laundromat on Wednesday, January 19th 2022. I had my two kids…read moreassist me with bringing in the Laundry Bags this was our first time doing Laundry at this Location. I read the reviews online and decided I would wash the Family Clothes here. I called the Laundry before heading there, I wanted to know what time the last wash was. The Owner stated "8:30pm". I was at the location close to 6pm. There were no other Customers, only the Attendant and her 2 kids. As we walked in we were not greeted by the Attendant, only stared at. The Attendant did not say if you need any assistance, I am here to help. We were only greeted with a glaring stare. My Daughter is like why is she staring at us like that. The washing machines and dryers are new and the place is spotless. This is a Coin Laundromat, No Laundry Cards. My Son who is Autistic is seated, while my Daughter and I Load the Clothes into the machine. The washing machines are new to me, there are knobs instead of just pushing the Start Button and the all the machines are on the cold water setting. I ask the Laundry Attendant, how do you set the Machines on the Hot Setting. With reluctance she comes over and shows my Daughter and I. Before you start the washing machines you have to put in the Laundry Detergent First. I used three $3.75 Machines one would not start, I asked the Attendant for assistance she came over and could not get the machine to start. The Attendant instead of telling me to take another washing machine tells me to wait. She calls her Employer and tells him about the situation. Once she receives permission from her Employer, I transfer my clothes to another machine. I state to the Attendant "what about the Laundry Detergent and fabric softener that I used in your machine to wash my clothes"? I have more than a load of Laundry. The Attendant makes another Phone Call to her Employer with his permission I am given 3 small Tide Pods. I said to the Attendant you do not expect my clothes to be washed properly with those pods, I will also need Laundry Detergent and fabric softener. The Attendant gets flustered but comes back with a small bottom of Laundry Detergent. She puts it on the washing machine, I open the bottle to pour the detergent, she again gets flustered. She gets on the Phone and says "Loco" to her Employer. The Laundry has Cameras and the whole time the Owner of the Laundry is watching. The Owner comes in proceeds to walk past me and talks to the Attendant in Spanish, relieving her while telling her it will be ok, do not look so sad. The Owner disregards me again, walks to the washing machine that would not start, then proceeds to fix the mechanism to get the washing machine to start. He begins getting boisterous and pretentious "stating this is ridiculous, this is ridiculous you could have broken my $2,000/$3,000 washing machine look how much Laundry Detergent you used, Unbelievable"! The man is a joke. You are starting the washing cycle with no clothes, listen to yourself. My Daughter and I look at each other and say in unison "ridiculous" I state " you have no integrity the attendant glared the whole time and saw what happened with the machine all she had to do was state to me is, "use another machine"! I said to him "your Attendant should be helpful not hesitant"! "Listen, I will never step foot in this place again, this is Lynbrook it does not surprise me". The Owner " I am Puerto Rican do not play that Card with me, I have plenty of Black Customers that are happy". "This Black Customer is not happy". The Owner is a White Hispanic and I let him know you are White, he does not know the difference between race and ethnicity. I proceed to tell him, "I will let the public know", he backs down. He walks past me, goes to the Front Counter and proceeds to watch me and my kids. By this time the Laundry is in the Dryers and one of the Dryers is out of order, his $2000/$3000 Machines. He mutters "Monkey" I remain calm, I just want to leave. Once the Dryers stop, I pack up the Clothes with the help of my kids do just that. I did not utter another word, just left. I WONDER ALL THE TIME IS THIS 2022, IT IS EXHAUSTING BEING STARED AT, DISREGARDED AND BEING TREATED DIFFERENTLY DUE TO THE COLOR OF YOUR SKIN! I FORGET TO MENTION THIS LAUNDROMAT ALSO HAVE A DROP OFF SERVICE, I WATCHED THE ATTENDANT GREET THE WHITE CUSTOMERS WHO DROPPED OFF THEIR LAUNDRY WITH A FRIENDLY GREETING AND WARM SMILE, UNBELIEVABLE!!!!!!!!

From the owner: Free Pick Up & Delivery read more

WashUp RVC are my laundry fairies! As a busy mom of three, I felt that I have been drowning under…read moremountains of laundry. From the last few weeks of school, the drastic change in weather and prep for summer camp, it was laundry, laundry everywhere! With one message WashUp RVC swooped in, pick-up my laundry, and (I think they sprinkled some pixie dust) then POOF! The very next day delivered clean, folded laundry back to me and NOTHING was lost! I sweared it seemed like magic, the mountains of laundry were gone! WashUp RVC had GREAT communication about my order and it definitely freed up some time for me and my family! Thank you again for all of your help!

From the owner: WashUp offers affordable tailored laundry services. Enjoy self-service or convenient…read moredrop-off/pickup. We use hypoallergenic detergents for gentle, thorough cleaning. Our hospitable wash & fold team serves Rockville Centre+, providing exceptional service. Experience laundry convenience without sacrificing quality or budget. Let us handle laundry so you can focus on living life fully.

I typically don't leave reviews, but I have to thank every single employee of this location. I…read moreused to go here because I worked in the area, but even when I moved to island park and then to lynbrook, I've continued to use them. They're extremely reliable, fairly priced, extremely friendly and open Sunday! So here is my thanks to the staff - Last year, I had to move twice in three weeks (fun stuff obviously). And with the return to the office coming up, I couldn't find any shirts. Despite a 30 (or 60) day hold, they held all of my clothes, and didn't charge me any extra. They carried my clothes out to my car for me as well.

I recently moved to the Hewlett area and decided to try this cleaner because a lot of locals…read morerecommended it. Unfortunately, my experience was terrible. I brought in eight brand-new dress shirts, all in perfect condition, and when I got them back, every single one had small holes/punctures near the bottom area. From what I could see, the damage appears to have come from the pins/clips used during the dry-cleaning process. What upset me most was not just the damage itself, but how the situation was handled. Instead of taking responsibility or trying to resolve the issue professionally, the owner immediately tried to blame me and implied the shirts already had the damage before I brought them in -- which is completely false. These were new shirts worth over $200 each. Mistakes can happen in any business, but customer service and accountability matter. A simple apology or attempt to make things right would have gone a long way. Instead, I was made to feel dismissed and blamed for their mistake. If you care about your higher-end clothing, I would strongly recommend being cautious before bringing items here. I'm extremely disappointed with both the quality of work and the way this situation was handled. The owner is not a man of his word, he gives backhanded remarks. He took offense when I called him brother as an expression, very petty person.

Found out that this shop is "Middle man" dry cleaner shop so it was more expensive than average…read more My beige winter down coat had dirty stains still left on it when I went back to pick it up so they had to send it off again to THEIR cleaners.

I've used many dry cleaners in town. Often I'd get wool pants or suits back with holes in them,…read morebut never from Rockville Cleaners. The husband and wife are so nice...my kids like going to see if the husband will do a magic trick for them. They are courteous, prompt and they do a fantastic job. I've been going here for years now and I couldn't be happier. Sometimes, they'll even deliver. I'm so happy I found these folks.

I started as server at a really nice country club a month ago so I usually just need my nice coats…read moredry cleaned once in awhile. But, as of recent I need my white dress shirts, black dress pants, and vest laundered and pressed. I also love to have my laundry wash dried and folded. This little establishment does everything! They're are a such sweet couple and have fantastic customer service!! They tried to find a button for my jacket, steamed my dress shirt one day for me in 10 minutes bc I don't like any wrinkles when I go to work:) I also have a very busy life and sometimes forget things, they remind me so kindly. They work so hard and take pride in their business, and have fantastic prices. They are clean and get all my food stains (from work like ketchup coffee etc.) out of my clothes. I recommended this place for all laundry drop off and dry cleaning needs. Thank you two so much!! (When I say all stains what I mean is: I try and get stains out at work when it happens, this couple does their best but don't expect a set in stain to come completely out and it look like a new article or clothing people! I mean they're miracle workers so if they can't do it, it probably can't be done. Be gracious and tip!;) )

Came to this location to bring in my daughters dress in and the gentleman in front was kind, honest…read moreand very helpful. He told me that the dress I had was delicate and had beading that he didn't want to touch however he referred me to another place that is more familiar with these kinds of dresses and called ahead for me to assure they knew I was coming. Although I did not get any service done here I respect someone whom is honest and still pointed me in the right direction to get the dress cleaned. I listened to his referral and I am 100% satisfied! We will be returning to give this place business!

Bad customer service, unprofessional and somewhat incompetent . I dropped off several items they…read moregave me a price. When I came back a week later the price is more than doubled. I was told the person who gave me ticket initially put it in wrong. If a worker at your establishment puts something in wrong i do not feel a loyal customer should have to suffer because of that error. There was no communication to correct prior to my arrival. They have my number And I have been there a few times. There were minor things I dismissed before but this was the last straw. There was no apology no accountabilit. the customer literally had to pay the price due to valley French dry cleaners incompetence. I will not be providing them wIth my business anymore and would advise anyone else not to as well. crooks hope the pocket change was worth it.

What happened to the previous owners? Supposedly they went to Korea for a vacation, but were never…read moreseen again. The woman who is there now lacks personality, and the whole tone of the place has changed. When I was in there today, the place smelled like fried fish, and of course, so did the plastic bags on my dry cleaning. Luckily the odor didn't get into my clothing. They do an OK job, nothing special, just ok.

If you're looking for a great dry cleaner the i highly recommend Tiffany Dry Cleaners in Merrick, N…read moreY. They always get the toughest stains out of my clothes. I'm able to save my favorite clothes, especially my white tops that I love and wear often. They are always so friendly and efficient and I love using them for my dry cleaning needs.

Had a last minute white party event and needed my husband's white suit to be cleaned. Good price,…read moregreat results, and same day expedited service was available. It's seriously a lifesaver to have shops like this in your arsenal. Decided to leave my "high value item"down coat in their hands for refresh cleaning and it came back new.

Best service! Cleaned off oil, nose bleed and everything! Only dry cleaners chemicals are not used…read moreso they are environmental friendly as well!

I use this laundromat's drop-off and pick-up service, and I couldn't be happier! From start to…read morefinish, the process was smooth and convenient. My clothes are picked up & dropped back off to my home. It's always quick, and the staff are friendly and professional. Everything was neatly folded, fresh, and smelled amazing. I wouldn't trust anyone else doing my laundry. If you're busy or just want to take one thing off your plate, I highly recommend their drop-off and pick-up service. It's reliable, affordable, and makes laundry day stress-free!

having the service has been a tremendous help to me. They have an easy to schedule with for pick up…read moreand they have a quick turnaround for drop off. Super friendly, professional, and convenient.