I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

Came in - asked a couple of questions- determined what they needed to do and finished within 30…read moremin. My vent was indeed backed up with lint which was causing a smell in my dryer. They also informed me that I will need to replace the vent "door" and provided me a price. No pressure-just informative. Payment was made easy by QR code. Efficient operations.

I contacted A and A Critters who referred us to their pest division, Matt's, about an insect…read moreproblem. Matt himself responded right away and I was able to quickly get an appointment. We apparently tracked in fleas from outside where many dogs are walked close to our door, because our inside cat of several years suddenly had fleas, never seen before. Despite treating the cat directly with topical and oral meds, we kept finding them, along with what looked like eggs, when using a flea comb. I was horrified and after researching learned we needed to treat the environment. Matt explained the type of products they would use and what to expect, and the tech was great about communicating when on the way about his arrival time . We were still seeing a couple fleas and eggs a few days later and although I know the cycle can take a few weeks to break I was concerned, as some areas had not been treated. I contacted the office and they were responsive and courteous. Matt reached out with some info and they had the tech return to both retreat with another product and treat some new areas. I know that my stress was showing (having to wash every area rug, blanket, throw, pillow, sheet, anything fabric in hot water and dry it on high to kill the eggs and I was doing laundry round the clock) but the office, Matt and the tech remained patient and empathetic and never made me feel like I was a bother. After the second treatment we haven't seen any further evidence of fleas - but if we did, I know the service is guaranteed. Matt's Pest provided prompt, courteous, professional and effective service. I definitely recommend them!

This company is very professional on time and very knowledgeable and experienced. Matt, the owner…read moreensures you that he will get to the root of the problem! His education in this industry coupled with his experience, makes me feel confident that any pest or bug problem I have can be resolved with this company. I had him spray for carpenter bees, and also set some traps for the pesky squirrels that had gotten into my attic. He also sealed out my house a great service to have if you have a lot of squirrels and live in a wooded area. I highly recommend Matt and his company for any pest control problems. You may have!

Samuel Coughlin provided outstanding service today! Not only did he thoroughly treat and deweb…read morearound my entire home, but he went above and beyond by bringing my garbage cans up for me - a small but incredibly thoughtful gesture that really stood out. He treated my home as if it were his own. Samuel was professional, and clearly takes pride in his work.

Horrible customer experience!! I simply just wanted to get a quote for my home. When I called, the…read morefirst customer service rep put me on hold for a long time. I called back, and the next representative asked me if I knew the square footage of my home. When I told her (Taylor) the size of my home, she replied, "That cannot be right. You will have to speak with my Manager." As if she could not believe my answer. Finally, when I spoke with her manager, the manager told me that I first need to pay $25 for a home inspection, and then ONLY they will be able to provide me with a quote. I informed the manager that I have a new home, and already have a current termite control/station at the home. She insists that it is a company policy before they provide a quote. This is not the way to earn business. The company must reevaluate its policies and business processes.

This company is one of the most upstanding professional organization and business I have ever dealt…read morewith. I had a certain problem, I emailed and explained my position, they immediately responded and they provided me with a positive solution. I have used them since 2002, they are expedient, honest, and really care about their customers. Bobbie Elzey Lilburn, GA

I needed an update on termite control and just a general treatment for bugs. Browsed around and…read morelocated their website and got a good vibe from it. They came out and gave me an estimate and about a year later when I finally was ready to go, they still had it on file and not only honored the estimate but gave me a great package price that was very reasonable. Every contact I've had with this agency has been positive. The staff is friendly and professional. Not only were they prompt about arriving at the 8:30AM appointment time, I believe they were actually slightly early for it. Four guys showed up and set straight to work and the entire process went quickly. Very little physical evidence remained of their visit and the job was done thoroughly. As they were leaving, they thanked me for my business and asked to please be notified if I had any issues or concerns relating to their work. I'm quite pleased with this company, would recommend them to anyone who needs pest treatment.

Cannot say enough about home air conditioning maintenance service in the Athens, Ga. area. Last…read moreweek, my A/C Thermostat went blank taking out all climate controls along with it. Using Yelp, and its star reviews, I selected family-owned Sandfield Air Systems. My wife and I are in our 80s and enjoying the quiet life of retirement. Brett was our service technician and after patiently listening to my telling him how to do his job, assured me our thermostat was not likely the problem, but just a symptom. He demonstrated how over time the system's humidity drain becomes blocked and in doing so, can trip it's overflow cutoff switch, thereby shutting the entire system down thereby avoiding flooding of the attic and everything below. Finally a technician that not only knows his business, but can educate customers about system operations well enough to minimize future occurrences. Equally important, he explained more about the functionality of our system and the optimum settings for ongoing creature comfort. Beautiful, I signed up for their semi-annual maintenance inspections and can now rest assured our home and it's largest mechanical system is in good hands. Thanks Brett, you did good. Now, what else can I fix?

I installed a new Ecobee Wi-Fi thermostat myself. Wasn't sure it was wired/set correctly with…read moresettings. Called Stanfield yesterday and they had a technician come out today. My tech was Ashton Hill. Seemed VERY knowledgeable about the Wi-Fi thermostat and it's settings. He went through it completely, as well as going into the crawlspace to inspect the air handler and the auxiliary heater. Everything is working now as it should. Thanks again Ashton! Would highly recommend calling them if you need service.

Not responsible or reliable. During the week they messaged me saying they were coming Saturday…read moreNovember 5th. I called out of work so they could come service my house and at 8am they send me a message saying they rescheduled me for Thursday November 10th. No phone call was made to me to apologize or make me aware of this change. Now I have missed a days worth of work and my house was not serviced. I have been trying to get in touch with them for the past hour and no one is picking up the phone. I have left a message and I have yet to receive a call back.

Terry is the best! He's thorough an we are so pleased he got rid of our unwanted guests so quickly!read more

arrived on time and were very quick! Great company. Our tech was very nice as well. Will use them…read moreagain!

I can't tell you if they do a good job because I refused to hire them. While at first, I was…read moreimpressed by their prompt replies, that soon turned into way too many calls and texts. I don't need multiple calls and texts the same day. I will get back to you as soon as I can. It felt like spam/harassment/automation gone wrong.