After 4 emails and two phone calls; one of which I missed be cause I was at work and my phone was…read morein my locker, on my way to get rest for my second job, I received the second call in which I was rudely asked about finishing my pre-checkin pages. Because I do work 2 jobs, and that is what I told Ms. Andrea, I had not had the opportunity to finish because my insurance card was at my home which is an hour and 15 minutes away from my jobs and I typically don't go home until the weekend, and that I insured her that I was going to get to it prior to me coming to my appointment. I was rudely told that I needed to be sure I did so. Not a good look. The only reason I didn't cancel my appointment, is because I had not had an opportunity to get my yearly check up in since 2020. I have yet to be seen as of yet for I was an hour early to my appointment. Be back to finish this review.. I was called back by Ms. Carroll and she was a joy, and so was Ms. Kim and Ms. Sabrina. They were the saving graces to this place. They were simply amazing. I just may give this place another chance after all. And it was my pleasure to have met Dr. Moore. She came in and the whole team in the back have me squared away to come back. More to come. I wish I could give more stars but first impressions are everything. Hopefully it will be better next time.

I've been with MCD for 6 years now. I don't get nearly as anxious about my appointments as I did…read morebefore I came to them. The service is always timely, efficient, and they're so gentle with everyone. I've referred a number of people to them and it's always the same response....Music City Dental is the best!

I had an embarrassing day. Thomasson Dental dismissed me as…read morea patient. Not because of my bad teeth. Because of my repeated requests for basic respect and autonomy. A friendly appointment reminder is fine. But during business hours, I can't prioritize responding to my dentist's receptionist over my own job. Starting as early as six weeks before each prepaid, nonrefundable cleaning, a Shakespearean drama would begin to unfold with the office staff, despite my continued clarity regarding unnecessary communication. After 5 years of repeatedly requesting that they respect my time and privacy (and never missing an appointment,) I finally texted back and told the staff that their business practices are "obnoxious." I stand by it.

I can't recommend Dr Thomasson and Son enough. What a great practice…read more I hate the going to the dentist, but these guys are so warm and kind and welcoming, as are their incredible staff. They have all the high tech Tv monitors etc so you can see your teeth in real times as they take pics or X-rays. Dr Thomasson even followed up with a phone call after I had a wisdom tooth pulled to make sure I was doing ok. Great practice.

As someone who always have teeth problems and wore braces for 5 years, I have a long and…read morecontemptuous history with dentists. So I'm very particular with who I see. After many years of pain, I have finally found the perfect dentist office. It's definitely not fancy (I've been to those fancy places and let's just say looks are very deceiving), but the quality of work is wonderful. Dr. Ryan is fine but its the hygienist, Myra, that does amazing work. She is extremely thorough (she spent 1 hour on my mouth) and talks you through the entire process. She gives good tips but does not mince her words - she tells you straight what you should be doing. My mouth never felt cleaner and healthier. I've already got my next appointment booked!

Getting veneers is a big decision and in TN there are many options for who can help you make your…read moredream smile come true. I did a lot of research on different practices to make sure my investment was going to someone I knew would prioritize my needs. I wanted a bigger brighter smile that naturally fit my face and I didn't want my teeth to look completely fake. Dr. Nabors and his team absolutely exceeded my expectations. Dr. Nabors is innovative and extremely detail oriented. The best part about him, is he is going to listen and make sure you have the opportunity to share your voice. He will make sure you are comfortable throughout every step of the process. I had ample time to thoroughly review every tooth before, during, and after my veneers. I was so pleasantly surprised with how seamless the entire process was and how much time Dr. Nabors spent to make sure he achieved the results I wanted. Listen, if you want to cut corners - don't go to Beam Smile. If you want to work with a practice that is accommodating, responsive and thorough then look no further. I am so unbelievably happy with the choice I made, and cannot speak highly enough about this practice of Dr. Nabors!!!!

I recently had my 8 upper veneers done by Dr. Nabors and I couldn't recommend a cosmetic dentist…read moreenough! Dr. Nabors is the kindest, most professional, and talented dentst I've seen. Every step of the process was seamless and well managed. His team was incredibly nice, efficient, and knowledgeable - they even offered to pick me up from the airport when I came for my first appointment and gave me restaurant/hotel recommendations (I flew into Nashville for his services)! He was able to conduct my consult virtually and made me feel at ease in every part of the process. I came to him because I had a huge insecurity about my two front teeth which had old veneers that were too large and discolored compared to the rest of my surrounding teeth in different lighting. He presented me with several different use cases and ideas for enhancing my smile to look more natural and balanced. I couldn't be more pleased with the results!

Love this dental office ! Had to switch dentists because mine for years doesn't take my insurance…read moreanymore loved how kind and welcoming everyone was and excited for my new dentist office

I have been using Smith Dental since the day they open. I have referred several friends and family…read moreto the and will always do so. Being in the customer service industry like I am I can understand you're not going to make everyone happy but I can say that Smith Dental goes the extra mile. Love this place and would not go anywhere else.

I posted a review on September 22 due to my engagement with a Dillard office staff person regarding…read morea charge of $50 for appt cancellation even though she knew I had to cancel to have time to be off a blood thinner for 48 hours. I was very pleasantly surprised to receive a call from the office manager later that day apologizing sincerely for the mistaken information I received. They never charge a cancellation fee when there is a medical reason. I was happy to receive a such a call and now I have an appt for Wed which allows for 2 days off the blood thinner. Very impressed by the immediate response that made things right.

They are great. And I am picky. They take time to explain. The doc is patient with the shots. Yeah,…read moresometimes getting teeth fixed is not pleasurable but I recommend this office

Clint was kind, efficient, and quick ! He helped me fix my crown that another dentist did years…read moreago. Everyone in the office was friendly and welcoming. Thank you !

You should know the tactics Clint Newman used to try to ensure my negative review wasn't left. He…read moretried many times to wave money over my head in exchange for my silence & not discussing my failed procedure. That's awful & unfair to patients trying to find truthful reviews. Here's a truthful review of Clint Newman because I can't be bought. I paid $27,000 in full the day my veneers were done on 01/04/23. They looked perfect. When the permanent ones came in they looked nothing like the temporary. They are smaller, rounder, not straight, the bottoms aren't even & are various lengths. They look like my original teeth. I told him this & sent pictures. He said he'd replace the front 4. I had 10 done. If only 4 were replaced it would look silly. I told him I'd pay $5,000 to have 2 more done so the front 6 matched. After that he had an awful attitude towards me & was so disrespectful. He was rude & condescending that I was unhappy with his horrible work. This concerned me as he'd be responsible for altering the physical appearance of my teeth. Removing veneers can damage the remaining tooth structure. This scared me. I asked that the lab make a wax up for my approval before agreeing to let him redo these. I didn't feel confident that he could get it right w/out seeing this. He refused. He offered without me ever asking that "If you don't feel confident that I can help get you where you want then I'll refund you the money minus lab cost and you can get someone else to do it". I accepted his offer bc I didn't feel confident or comfortable with him doing it a 2nd time. He then tells me he'll refund $15,000 only if I sign an NDA as well as signing away all of my legal rights. That was never part of his offer to refund this cost. I paid $27,000 for veneers that look nothing like they were supposed to. Now he's telling me to sign a document that says I can't speak of this procedure in anyway or have any legal rights moving forward. I told him I wouldn't sign this for money. It was an unethical bribe for a partial refund. The next day he emailed a Non Disparaging Agreement saying once I signed it they would issue a check. His words were "I'm not paying anything without the signed agreement." Remember, I never once asked for a refund. He said "You got an ELECTIVE procedure done. I don't owe you anything....yet I'm offering 15k. There's zero chance I'm paying you any money without it. Either sign it and take the money or do whatever you need to do and get zero." I don't know why he kept trying to pressure me into signing it bc I made it clear that I was disgusted & appalled by his attempt to silence me & I would never sign it for any amount of money. I then felt it necessary to file a dispute with my credit card company for the amount originally offered with no strings attached. I asked what lab costs were so I could deduct it from the $27K to reflect his offer. He refused to tell me so I had to dispute the full amount. My credit card company sided with me in dispute & $27K was refunded. I got a letter saying repay it or I'd be turned over to collections. We called his attorney & were told to pay it plus $9,000 in attorneys fees. We instantly paid $36,000 They sent the check back & said pay $27K & sign the agreement. Another unethical scare tactic to bully me into signing. It disgusted me about the situation & the people I am dealing with. I'm heartbroken this is the result & I wouldn't recommend this dentist to my worst enemy. People have the right to see true reviews Everyone is entitled to give their honest review without a dentist trying to strong arm them by waving money over their heads & using debt collection tactics with paralegals which are illegal. I will not be intimated by either of these individuals that I have less than zero respect for. Clearly they thought they could bully me into this. Clearly they got it all wrong. I am not that patient. For some reason this joke of a dentist is arrogant & has a huge ego. To reply to a patient review saying "any idiot can jump online and trash a business "for leaving a review is disgusting. The way he spoke to me was revolting & disrespectful. I do not need or want his money. Let's be clear he offered a refund. I never asked for it. I wanted him to fix what he did so horribly. I disputed the charge out of principal bc he offered this & then changed his offer into a bribe to sign NDA. It was to teach him a lesson that he might be able to bully others around with money but not me. Also 3 teeth still hurt & will most likely require root canals per my endodontist & per his own website he uses images of models instead of just using his patients. Pathetic!

Everyone at this office helps make going to the dentist much more pleasant than it usually is. It's…read morekind of like a luxury spa dentist. The last time I went and they had to do some intense dental work, the dental assistants made me so comfortable and even gave me a heated blanket to help me relax You never wait here either. Everything seems to run on schedule. It's kind of expensive, even with insurance, but I don't like trusting my teeth to just anyone. Dr. Zimmerman is very cool too. The office is filled with giant art prints of mouths and teeth. it's quite nifty.