This is a combination convenience store called "TrueNorth" - with a Shell gas station…read more Stopped in one evening to pick up a couple bottles of V8 juice and bottled water to take back to my hotel and keep in the mini-fridge. As a convenience store - it has all the convenience store goods: sodas, beer, bottled water, coffees and teas, snacks, newspapers, toiletries, and more. #TrueNorth #Shell

We recently stayed in Independence for a couple nights on a fam' roadtrip. We stopped at this Shell…read morestation on our way out of town to head home. There were plenty of pumps for an easy fill-up. Inside, the store was bright and clean, with clean bathrooms as well. We were tempted by the "Fountain Drinks 89-Cents, Any Size" signs, and grabbed a round for the fam', plus some final candies for the road home. But at the checkout different signs read that the 89-Cents deal was only for gas loyalty club members. Since we don't have this chain at home we though awwe, full-price sodas it is. But the kind clerk without question overrode the register to give us road-trip'sters the stellar soda deal. What a sweetheart! We are planning another fall roadtrip to the Independence area, and will stop here again to fill-up, and sign up for the gas club before we do so we can legit partake in bargain sodas next time. :-)

Wow I'm surprised at all the negative comments about this station . We come & fill up on Saturday…read moremorning after eating at Panera Bread & never had any problem . The attendant was very polite!

My review is based solely on stopping in to pick up some cold bottled water and snacks…read more I was on the road for work - and was staying at a nearby hotel - wanting to save some bucks on the high prices that hotels charge for bottled water and snacks - I stopped in here to grab a few things. The bottled water was a "2 for 1" (2 bottles of water for a lower unit price). Found what I wanted, paid at the register and was on my way! #SunocoIndependence

I went the Speedway on Dover Center Road in Westlake, Ohio around 8am today. The Associate ringing…read moreme up (not sure if it was a man or woman) was tall with an odd cap on their head. This person was very rude in tone. When asking if the manager was there this person answered with a really rude nasty "yes". Did not get the manager or ask if anything was wrong. Then this person could not get an item to ring up and I told this person the price and this person did not even respond or act like they heard me. Needless to say the whole transaction this person was very very rude.

One employee follows me around like I'm gonna take something from the store. It makes me so…read moreuncomfortable considering I live five blocks away. They have old beverages in a cooler that's been there over two months and they have not put Fresh ice in there yet. It's also a make worker there that works day shift and he treats me like I'm contagious and he's behind a plastic or glass shield. SMH they need to revamp the entire store or give the employees a proper training on how to interact with the paying customers. I'm a mother of a police officer and trust me I'm NOT GONNA TAKE ANYTHING From a gas station or ANYWHERE ELSE....

FILE A Complaint to Consumer Affairs, here: https://consumeraffairs.cuyahogacounty.us/…read more This is a formal complaint about Speedway, 5122 Turney Road, Garfield Heights, Ohio, 44122. Speedway poses an imminent threat to public health and safety. The establishment is not complying with CDC and Ohio mandates to limit spread of COVID 19. Customers are allowed to enter the store with no face covering and employees including the manager, wears face coverings below the nose and mouth. The convenient store is filthy dirty including consistently wet and sticky floors, unsanitized checkout counters, and food and beverage stations. Date of Visit: Dec. 24, 2020.

Disgusting! Every time I go into this place the floor and counters are filthy. It wasn't even…read moreNoon and it was nasty. They must never mop the floors because they are ALWAYS sticky. This place needs a serious cleaning from top to bottom! There were at least 7 people working in there but nobody was cashing people out or cleaning up. It took forever for someone to finally cash people out. Three people were behind the counter and only one was working the lottery line and she was moving so slow. Two customers sat their items down and walked out. Horrible customer service. Avoid this nasty place.

great selection of everything you could possibly want at a convenience gas station....don't ask to…read moreever use the bathroom because it is always out of order except for employees! At times the clientele can be annoying counting out nickels and pennies and asking to see every flavor of those swisher shells before they spend a whole dollar! Chicken is to die for....draw your own conclusions?

You have to be careful using your credit or debit card there because they take your money out then…read morethey act like you going to get it back in a couple of days and you never do and also I was charged double when I have played some numbers with my car they took out twice and when I confronted them with it they said that it'll be back on the card they told me to pull my card out and then put it back in and it registered $10 again so that was $20 anytime you got my money will be back on my card and it never got back on my car

This is the best gas season they got good food, good service, I would eat here all the time. Beat…read moregas station

This is the absolute worst customer service I have ever had. The previous owners were truly great…read more The new owners are a real piece of work and very rude to customers, and you can barely understand them. I changed my mind about 4 packs of cigarettes to 2 because their prices rise every day, it seems, and when I was given a refund, it was without the taxes I paid, and the manager said they don't give refunds for taxes, and I told him I will either call the police or the AG's office and the man became angry. What kind of BS is this! Don't buy anything from these idiots; they are scammers. WATCH YOUR MONEY IF YOU SHOP FOR GAS OR GOODS! HORRIBLE CUSTOMER SERVICE!

Pepperoni was cooked separately and placed on the pizza after it came out of the oven. Very little…read moreor no sauce rendered the pizza tasteless. This was a waste of money. You have been warned!

Krispy Krunchy's chicken is the best in the area. Really tasty. However, the people running this…read moreplace have no idea what a 4-piece dinner should include. There should be a breast, a thigh, a leg, and a wing. That's how it always was here until new ownership took over. Now they say a 4-piece meal is a thigh, a leg, and two wings. A breast is $1.00 extra. Are you kidding me? Everyone knows a 4-piece dinner is one of each piece.

I can't believe this is a gas station!!! Their customer…read moreservice is amazing and the store is always clean and shining and the food is OMG!!! this place is a must try....chicken tinder's are one of the best in town.