This is my go to spot for standard maintenance. The staff is always friendly. They do not try to…read moreover sell, which is really nice. My wife and daughter are also comfortable going and do not feel as though they are trying to take advantage. They usually have some kind of deal going on. Their prices are reasonable and comparable to all others, and lower then most. All in all, you can not really go wrong here.

I took my truck to streetsboro ntb for an allignment and rotation. I was told to come on Saturday…read moreso the best allignment tech would be there to do the job. I arrived an hour early because I was working close and asked if they could fit it in or if it would be better to come back at my scheduled time. With some hesitation the manager told me they could fit it in. As I walk to sit down I hear her ask a tech if he wanted to do my allignment. He replied "sure, if you show me how to use the computer." I'm guessing he wasn't the aforementioned alignment tech. I was approached shortly after by the manager to tell me that they just realized I was there for a rotation as well. She told me that it would be real quick. A short time later I was approached again asking me to come out to the shop area. I followed and the tech that was doing the rotation could not figure out how to use the special socket to take the special shaped lugnut off of the front driver wheel. He told me that it was the wrong socket. I assured them it was the only one I had for them. The manager, being aggravated, told him to put the other tire back on and told me to bring the truck back Monday and they would do the rotation for no charge. It took the tech 15 minutes to reassemble my vehicle. I went in to pay and was charged $133 to have the first guy train how to do an allignment when I was expecting a tech that was experienced. I was pushed out the door so quickly that I never received the allignment printout showing the work performed. So not really impressed with the service I received. I took the truck home and did the rotation myself. And FYI the special socket worked just fine to take the special lugnuts off. The outside of the nut looks like a gingerbread man so the socket only fits on one way. I will not be returning to streetsboro NTB.

I needed immediate assistance with my tire losing pressure quickly. They were able to get me in…read moresame day and diagnose the issue within an hour of me arriving. Turns out I had a nail in my tire. They patched it up and gave me advice on how to handle it moving forward. The staff were kind and believe I got great value for the service.

I stopped here twice recently. The first time I was told that the lady at the counter was very busy…read moreand I would have to come back another time. The second time I arrived, I was told that they only do certain jobs on cars at certain times of the year! If you can believe this! I suggested that no matter what a mechanic was doing, they were being paid by the hour, and she said it was the owners decision that they can only do certain types of work certain times of the year Coming from a family of mechanics, you could've knocked me over with a feather. This is insane. Not recommended. They will never get one penny of my money. Is there anything less than one star?

Wow! Don't let this little tire shop deceive you. The employees are highly qualified, genuine and…read moresuper helpful. They didn't have the tires I needed but that didn't stop them from obtaining them. Very professional, very customer focused. Very efficient service. I'm super pleased!!!

If you are needing good used tires and done quick. Give them a call. They are even open on Sunday…read more Able to pull in with truck and trailer full of horses and get inside tire changed out in less than hour. Great very friendly people. They also did have new tires available. Prices very very reasonable.

Great service called in for tires and oil change got both on my way in a little over a hour!! Great…read moreservice from Jeff

I called Mr. Tire to get a quote on a set of 4 Goodyear WeatherReady 2 tires. I got a quote of $907…read moreout the door after $100 Mr. Tire instant rebate. I elected to purchase the tires from Mr. Tire over other places due to this $100 instant rebate. I dropped my van off one the night before the scheduled. I asked the price to verify the quote. I was told $100 more than my original quote. I had Mr. Tire do the work since the price was comparable to other tire places. During the courtesy inspection, I was told that I needed a new cabin filter, wipers, and alignment. I declined to getting the cabin filter, and wipers but elected to do the alignment. Upon picking up my Honda Odyssey on a Friday evening, I noticed that I was charged $26.99 for a cabin air filter. I figured since they charged me, I won't go back in and complain since its done. However, I decided to check the cabin filter myself and it was not replaced. I went back to Mr. Tire on Saturday for a refund. I took my cabin filter inside to show that it was not replaced. The customer service agent didn't know what to do. He went to another room and talked with someone. He came back and informed me that they could not give me a refund as it was a day after the purchase. I had to call the corporate office to get a refund. I do not understand how you can't give a refund when you offer price protection; if you find a lower price in 30 days on many items, Mr. Tire will refund you the difference. Mr. Tire offered me a free oil change. I accepted the oil change, though I was still paying $26.99 for it since I was not getting refunded. Noted in the picture is the mileage sticker. 101,840 at time of service. Look at my mileage from a day after the tires were completed. 101,182. Off by over 700 miles. I would not recommend Mr. Tire for tires or vehicle maintenance.

I used to go to Conrad's for car service. I now go to Harbes. Great service, great communication…read moreand pricing is good. Joe was great.

They're awesome! The technicians are efficient and thorough. Great prices too…read more Felt like a very friendly place

I woke up one morning with my first flat tire and needed to get to work. I went to North Gateway…read moreTire and they took me right away and got my tire fixed at no charge. Their friendly atmosphere and customer service were outstanding!! As a woman who knows little about cars, I am deeply grateful to them. I will be taking all my car repair needs to them. Thank you!

Won't take an appointment for an oil change so I stopped in on a work day. They said it would be…read morean hour so I waited. In truth it was 2 hours. I would have never stayed if I had been told the truth up front. Seems desperate for business. I won't be back.

WHY am I waiting this long for a simple air check?! Not one greeting, not one acknowledgment --…read morejust ignored. This kind of service is completely unacceptable! Every company should have someone dedicated to this area, yet here I am STILL waiting. The service is terrible, and I will not be coming back.

I had a flat tire that had been previously patched by a different shop. Shane H set me up with new…read morewheels and tires to replace my old and corroded set at the last minute before the Fourth of July holiday. Miracle workers!

Honest, straightforward, and friendly. Everything you could ask from an Auto shop!…read more I called in first thing Monday morning, they told me they were booked, but could check out my truck if it was dropped off soon. Two hours later it was serviced and ready to pick up! I will definitely be a return customer!

They were extremely friendly and professional. They actually got my vehicle in early and completed…read moreit quickly.