Rebalance is fantastic for providing a chill, warm, welcoming atmosphere that helps with…read morerelaxation, letting go, and can sooth sore muscles and aches - I am so glad they've reopened!

I'm a trained massage therapist as well, and this is the only place I go to get bodywork. Marcus…read moreis, hands down, the most skilled massage therapist I've ever experienced. I always leave feeling like my range of motion has just increased more than I ever thought possible. Need high pressure deep tissue? She never disappoints! Do yourself a favor and get work done by the best.

Great massage, very relaxing, everyone was very nice and accommodating! Cash discount was great as…read morewell

Authentic Thai massage that was just what my body needed. To get to them you go up a flight of…read morestairs and it's the door on the right. The ladies were very kind and the massage bed was comfortable. The only thing that took away from the experience was some street noise since rooms all had windows. I'd definitely go back though, overall great. Cash discount

Massage ultra has a wonderful and peaceful ambience. The staff is respectful, experienced, and…read moreprofessional. I always feel as though I get a great value every time I get a massage here.

My sister and I came for a massage before heading to a festival last weekend. This was our first…read moretime at this location. Upon entering, the nice lady at the front desk told us that one of us could go in if the other one wouldn't mind waiting. We said that was fine and so she went over our "sign in procedure" (reviewing body parts that we wanted more focus on or parts we wanted to avoid). Then my sister went in first and I waited in the waiting area. I was offered a whole cold bottle of water, which for some of you might feel like a standard, but I thought it was a wonderful add! The massage was great. The masseuse was polite and paused frequently to ask if I was doing okay (if I needed more or less pressure, feeling ok, etc.) She was able to get the knots I really needed to get rid of. The hot stone was presented and I said sure why not...but it didn't really do much for me. It wasn't warm enough. Though the service was good, the ending was not very consistent to the whole experience. We came in with the understanding that the price was $39.99 and with tip would be $48 each. We only brought cash with us and paid together. We handed her a $100 bill thinking we'd get back $6 after tip. I think she got confused as to why we wanted to change back. After much back and forth, we realized that the services weren't listed with updated prices. The service was $49 instead of $39. (which means if we calculated with tip, we underpaid her by $20.) We felt bad walking out because we thought we brought a 20% tip with us but we ended up only giving them $2. Just beware if you go, it's still pretty decently priced but bring extra cash or a card in case it happens to you. 1 star knock off purely for the fact that the advertised price was not the true price.

Amazing!!! I always leave feeling so refreshed and it's such a good relaxing experience. Kiki is…read moreamazing

Best massage I've had! I have bounced around a bunch of places for massages since no place has…read moreblown me away enough to be loyal but wow, I might have found a place to go back to religiously. I booked a couples massage with my friend and we both felt extremely relaxed after. And two weeks later now, still feeling amazing.

I get a lymphatic massage here regularly and it is top notch for both relaxation and recuperation…read more They're always on time and easy to schedule with. I leave feeling amazing. Lisa is excellent at identifying your sore and tense points and addressing them

This place is a scam! I received a gift card to Ocean spa as a gift a few months back and finally…read morehad a chance to book an appointment. I booked my appointment online using the scheduling link shared within the gift card. I added on an additional service so I anticipated that there would be a remaining balance to pay. Once my service was finished, I was brought up to the front desk and asked to pay for the full amount of my service plus the additional service that I added. I explained that I had booked using a gift card and I understood I would need to pay for the additional service that I requested. They insisted that my gift card was expired and that I wasn't able to use it. This is INSANE as I just received the gift card a few months ago. After arguing with me for about 10 minutes, they insisted I pay via Venmo and did not allow me to use my credit card. They then stopped me and insisted that I send an additional tip. I will never be returning to Ocean Spa.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

I made a reservation not realizing they would charge me right away even if it was made for weeks…read moreahead. They charged me in full, which is an absurd business practice. I understand a deposit but full amount?! I called once I saw the charge and asked them to cancel the appointment within two hours of making it, same day. Then they kept $7 for credit card fees. Stating it clearly states that online. I never saw it any of this when checking out. What a rip off. In times like these taking people's hard earned money is unethical. Will be letting everyone know this place values profit over customer service.

Very poor business practices. I received a same day cancellation notice due to my massage therapist…read more(Luz) recovering from minor surgery. Although cancellation due to illness is understandable, I feel that recovery after a planned surgery requires a little bit of planning. As customers, we are being asked to confirm our appointments 24 hours in advance. I don't think it is fair to give oneself until the morning of to decide whether or not to see clients that day. A 24 hour cancellation notice would have allowed to make alternate plans somewhere else. In addition, I received a text message stating I would be contacted if other spots opened that same day or the following day. Needless to say that no one ever bothered to follow up.

Wow. I am really picky and a tough critic when it comes to massages, and I hate subscriptions…read more After using Patrick for the first time months ago, I signed up (massive big deal) and get so relieved when I get to go in. I have never (and I get massages semi monthly) had anyone focus the entire time on the spots I need. His technique and skill are unmatched for me. This was an in app review I left him: Twice in a week- not unusual for me but it is unusual to come out feeling like he released 100 pounds off my shoulders. I have never ever had someone work so deep and so thoughtfully on the areas causing me the most pain. I can't imagine trusting anyone else with a massage after trying out Patrick. He really cared about the spots that hurt me and he worked really hard to get those knots out of my shoulder. He didn't skip over it. He didn't give up. He didn't move on. He made sure I was healed when I walked out. His stretching and massage combination were worth every single penny. Charlene 4 months ago

Squeeze is an amazing addition to Assembly Row. They have amazing staff and very friendly. It's…read morevery relaxing and nice time. We signed up for a membership after the first massage

This place is fantastic! I saw the other reviews. Thought I'd give them a try, and don't understand…read morewhy they don't have a 5 star rating! Friendly. Clean. Comfortable. Awesome massage! Iris was my masseuse and her technique made this one of my top massages of all time. And I've had massages at least every month from places all over the US. Try them. You won't be disappointed!

Scolded me for the tip. Terrible experience leaving. I was getting my cash out and she blocked the…read moredoor until it was more than she was offered. She declared more money from the top after I already wasted 30 minutes waiting for her because she got the time wrong. This was a very Unlucky massage and I won't be going back. Don't go unless you can tip 50% or more!

The best massage boutique in the area! I never specify which therapist and always have a great…read moresignature massage. The flexibility with times is also invaluable to fit in my schedule. I always leave here completely relaxed. I've gone to places around Cambridge, Somerville and Arlington, and over the years, Cloud 9 is a reliable favorite.

Very disappointed. I was really really excited to get a facial because I never can afford to do…read moreone, so I saved up for it for my birthday. They only saw me for 40 minutes even though it said 55 minutes on the website. She also only did 2 minutes of extractions, which is the whole reason I went. Overall, was just pretty upset by the whole experience and won't be going back here again.