I used this cleaning service after a high recommendation from a friend. I've always been hesitant to hire cleaners since I usually do everything myself, but with the holidays approaching and out-of-town visitors coming, I decided to give it a try. Initial communication was great--Jany was very responsive via text while setting up the appointment. On the morning of the scheduled cleaning, however, I was notified that the cleaners had car trouble and needed to reschedule. While inconvenient, it was understandable. They did arrive on the rescheduled day about 15 minutes late. The cleaners themselves were excellent--two thumbs up. Anna and Janeina (I believe those were their names) were professional, polite, and worked hard. With about six hours to clean an entire house, I feel they did their best. A few areas could have been more thorough, and I do wish a motorized cleaning brush/tool had been used for deeper cleaning in the bathrooms and kitchen, as I've heard other services do. Still, overall, the cleaning was solid. During a quick walkthrough after they left, I noticed one of my stove lights was broken/missing. I'm certain it was working prior to their visit, as I use it daily. I contacted Jany immediately, and she said the cleaners were unaware of it but had no problem covering the repair. I found the replacement part online ($37.50) and sent her the link. Since then, I've sent several follow-up messages regarding the replacement but have received no response. I can see my messages were read, yet Jany has gone completely silent, which is especially frustrating given that she initially acknowledged the issue. After finding her Yelp page, I realized I was not alone--other reviewers have mentioned similar issues with follow-through and communication when problems arise. Unfortunately, I wasn't aware of this before booking. I based my decision solely on a friend's recommendation and Jany's Instagram page, which is filled with glowing reviews only because it's controlled by Jany herself. Because this was my first time trusting a house cleaning service, this experience felt especially disappointing and left me feeling let down. The cleaners themselves were great but their manager Jany ruined this experience. I would be cautious using this company due to the lack of follow-through and communication if something goes wrong. There are many other cleaning services available, and based on this experience and of others, I would recommend carefully weighing your options before choosing this company. read more

Found Jany's cleaning services online and decided to give it a try. Having moved to the east bay with a dog and a cat the apartment got a little messy. Martha and Israel showed up early today, and left late, and went above and beyond anything I would have expected. Every crevice of my apartment is clean, especially the bathroom and kitchen standout, which were particularly disgusting before. They did an amazing job. 10 stars! I will definitely be using the service again. Thanks Jany!!! read more

They did a horrible job in my house the stairs look, horrendously dirty. The cracks look crappy, and on top of that her husband stole tools from my house, and saying that they thought they were disposable like first of all tools are not disposable and second why are you even taking Tools from my house without even asking? I asked for a refund. They said they do not get refund because the job is done. I would not recommend these people watch out their thieves and be aware. read more

Jany's Cleaning Services - Home Cleaning Near Me

I reached out to Jany's Cleaning Service last night after stumbling across their instagram reels. I inquired about a deep cleaning and what the rate would be for my home. Jany responded immediately with a very fair hourly rate for 2 professions cleaners so I said "wonderful, how do I schedule this?" thinking I'd have to wait weeks. she said she could have them come Friday at 3pm or tomorrow at 1pm. I was befuddled. next day?! too good to be true!!! well here I am on the next day after Jany's two very professional cleaners arrived at 12:30pm (early!!! ) and I can not put into words how amazing my house feels. they spent nearly 8 hours non-stop cleaning every inch of my home and it shows. I don't want to let my family live here anymore, it's too nice! Thank you so much Jany! I am soooo glad I found your page on instagram!! read more

these people were lazy talked throughout the little work they did do. they charged me 280 to just clean the stove. there is streak on the countertop please do not hire these people they speak no English and it took them more time translating on the phone Jany would not even send me a receipt though, I have requested over three times. very unprofessional read more

Didn't have a pleasant experience. I would highly recommend a different company. Paid alot of money for a deep clean. We still had dirty window boarders, dirty walls, dirty light switches and so much more. The job was left unfinished. Jany said she was going to come back the next day to finish and we never heard from her since. read more

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Thankful to have found this company. They were able to take on a last minute request. They did such an amazing job and were amazing people. Their deep cleaning service was a huge help. They offer weekly, biweekly and monthly cleaning services as well. read more

I contacted Jany to help my elderly father clean up his place as he is older and unable to keep up on it anymore. Today was the first cleaning and they did a phenomenal job on his place. Sending me the before and after photos of the place. He requested to schedule monthly. read more

I hired Jany's cleaning for ongoing cleaning of my loft. Jany sent out 1 of her workers to meet me and assess. The worker was professional and great, but her English was basic. This made it difficult for me to explain some special concerns and needs. This was evident when Jany sent the estimate, i.e. the information I gave at the initial meetimg was not passed onto her. I assumed Jany would be a part of the team on cleaning day, but I was sent a small crew who spoke little English so I did my best to explain, and lots of great cleaning was done, but my needs were not addressed: priorities, and being sure all was put away after cleaning. Instead I spent over an hour straightening and touching up. I gave Jany this feedback but her response was dismissive. $350 for 9.5 hrs of work. read more

Booked for a cleaning. She canceled on me minutes before the cleaning and rescheduled for the next day. I asked her to make sure that she was able to come in and she said she'd make it. Next day comes and she completely no calls no shows and ignores my text. DONT book!! Extremely unprofessional!! read more

Jany's Cleaning Services - Extremely unprofessional - Home Cleaning Near Me

I had really high hopes for this company because they are very friendly people but our experience with the cleaning was not the best. We paid for a deep clean and the job was done very poorly like if it was rushed. I let janey know there was alot of areas that they missed and she had promise to come back, never came back and just ignored my calls and texts. read more

Jany's Cleaning Services - Unfinished - Home Cleaning Near Me

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Exceptional Deep Cleaning Service! Jany's Cleaning Services just did a deep cleaning of my home, and I couldn't be more impressed. From start to finish, the experience was seamless and professional. and they dedicated several hours to making sure every nook and cranny of my home was spotless. What really stood out to me was the attention to detail. They didn't just do a surface-level clean; they went above and beyond to ensure everything was thoroughly cleaned and refreshed. It's clear that they take pride in their work and are committed to delivering top-notch service. On top of all that, the company is extremely trustworthy. I highly recommend Jany's Cleaning Services to anyone in need of a reliable, thorough cleaning service. read more

Jany's Cleaning Services - Home Cleaning Near Me

I hired Jany's through an add on craigslist. They were 20 minutes late. I left and came back to check, 4 hours later, they were still in the same spot I left them. After 10.5 hours of cleaning an empty townhouse, they still had not cleaned the walls, window shades, toilet, or tub. They also used my personal vacuum cleaner I had stashed out of sight on the patio. I spent $735 and still had to clean what they missed. I asked them to remedy the situation and they threatened me with pictures that they will use if I make a claim. They charge me $70 and hour. I made a claim with the better business bureau, and am hoping they will give me at lease a partial refund for the work they missed and for my broken vacuum. read more

Absolutely kind and professional cus service; very communicative confirming a week out and the day before. Showed up punctually and went above and beyond with their cleaning, happy to accommodate last minute requests. Fair price for high value work read more

Let me start off by saying I am a very understanding person, I try to see the best in everyone..... BUT. This unprofessional, rude, non responsive, who doesn't go above or beyond are the worst company I have ever dealt with EVER!! She came with another lady and they didn't know I knew Spanish. They were talking about the rates they first provided , them at the end charged me 80$ more then originally quoted. They didn't come with cleaning products, they used my body wash to clean whatever it is they said they cleaned. They used my 25$ paint brushes and then threw away and then took my brand new bottle of cleaning product. She told me she would send me invoice/ copy of receipt which took 5 days later after asking at least 5-7 times. They didn't clean what I asked them, they did a horrible job to say the least! If you don't want to waste your time and or MONEY, DO EVER HIRE THESE PEOPLE. I WILL HE TAKING THEM TO COURT. read more

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They did a mediocre attempt at a move out cleaning. Quality was low, missed a lot of spots. Charged by the hour so there was no incentive to move quickly. $40 per hour is expensive for non detail oriented cleaning labor. Will not use them again, not really a good value read more

I found Jany's cleaning services on Yelp and she answered right away. I sent her pics of my studio to do a move out clean. She sent me a quote we both agreed upon and we scheduled same day. I wasn't able to be at the location, but she sent me pics and said studio cleaning was complete in a timely manner. What's important to me is that everything went as we discussed and I was extremely satisfied with her work, professionalism and communication. The stainless steel appliances were so clean and shiny, my wife and I said to each other that we have never seen so nice in three years. I will be using Jany's services in the future and highly recommend her if you want a reliable and great service. read more

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If you are looking for fabulous cleaning call Jany. I have nothing but great things to say. Jany and her team clean's all types of homes & businesses. Very affordable. Great service and Trust worthy. I highly recommend Jany's cleaning services. read more

I highly recommend Janey's cleaning service. They are prompt, efficient, and they did a great job cleaning my house. You will not be disappointed. read more

This is my go to service for small or big cleaning jobs. I first met them when I needed deep cleaning of my kitchen after moving into a new apartment. Subsequently, I recommended them to a friend who needed his garage re-organized and the junk removed. Both times they did an outstanding job on time and within budget. Good conscientious people! Thank you Jany!! read more

Jany's Cleaning Services - The garage hasn't been this clear for 18 years!! - Home Cleaning Near Me

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I booked the service and no one showed up. Nobody called me or let me know that the service will not take place. Nobody responded to my calls, messages or VM. Very disappointed. read more

Jany and her team were extremely thorough and professional! I highly highly recommend. She responded to my text the same day and we scheduled an appointment for cleaning my Airbnb just a few days after I contacted her. I do not live on site, so I requested that she send a video of before and after the cleaning and she did as promised. She also sent pictures and let me know what I needed to restock, which is so helpful. She came with another cleaner, so there were two people cleaning my 2 bedroom apartment and they did a fantastic job deep cleaning the oven, windows, inside cabinets, and even the light fixtures along with the regular cleaning of the floors, surfaces, and making the beds. She emailed me a pdf with a professional invoice after the work was completed. I am very happy with her work, communication, and professionalism and will be a repeat customer. Thank you Jany! read more

Jany's Cleaning Services - Home Cleaning Near Me

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I highly recommend Jany's to anyone with cleaning needs. She did an amazing job with our move out/deep cleaning. Thank you, Jany! read more

I hired Jany's Cleaning Service when I moved out of my house and they did a great job. After moving out all my furniture and boxes from the house I've lived in for 16 years, the dirt, dust, grime and cobwebs were really apparent. But Jany's made the house shine like new again. They were quick, efficient and very professional. The price was very reasonable and a great value. I highly recommend Jany's Cleaning Service! read more

We agreed on a price then when they got to the job they raised it and i agreed on it was like ok then they waited a little bit and tried to raise it again and i was like nope get out i don't recommend them at all waste of time read more

Jany did a great job on our one bedroom rental unit. She was detailed, communicative, on time and professional. We highly recommend her to others! read more

very nice paper clean up very good excellent friendly coming to people together working hourly and they did good job read more

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Jany & Patrizia are amazing. Jany rearranged her schedule to help me with a much needed, pre-move-in, cleaning job. The apartment was grimy and dusty...and after Jany & Patrizia finished, it sparkled. Jany even helped me carry in a small bookcase and left my son a chocolate. She went above and beyond. She's punctual and professional and super easy to communicate with. Highly recommend her cleaning company for big or small jobs; a one-off or on-going. read more

I believed this is the best home cleaning service I have in years, they will give you deep cleaning even on difficult obstacles. Highly recommended! read more