The owner is very knowledgeable when comparing her wide range of products, their effectiveness,…read moreefficiency, and pricing rates. She's flexible and always tries to help customers make the best financing decisions for their medical needs!

The owner was very nice, very knowledgeable. I would definitely recommend this business.read more

This is my go to medical supply store. Love to support local businesses. All the staff members are…read moreso helpful and very informative. lots of medical supplies to choose from. The pricing is a bit overpriced compared to online orders for the same brands.

This medical supply store is great if you need a part in a pinch. I only been here a couple times…read morebut they have been very kind. If they don't have it, im sure they can get it quick.

I have a question, how much do your scooters cost, or rent?…read moreRight now I'm looking for bathtub transfer bench. Waiting for prescription/Letter from my doctor. Thank you

The fact that I didn't buy anything did not lessen the level of service, time and attention I…read morereceived! On behalf of a client, I was looking for a specific kind of walker which Allstar didn't carry. They still spent time with me, explained how not only their walkers worked but also the one about which I was inquiring. I received a much needed lesson, which information I was able to take back to my clients. I cannot recommend Allstar Medical highly enough!! They are generous with their time and wonderfully well informed!!

Jackson Medical supplies is a local family owned business. They had what I wanted the price was a…read morebit more than it woukd be online. I want the money I spend to remain in the community

I have had an excellent experience dealing with this business and the owner Andre in particular. He…read moreresearced some hard to get items for me and ordered for me just what I needed. Andre is friendly, helpful, and his prices were very reasonable. I will definitely be using him again shortly.

The owners here were super helpful and friendly! Very knowledgeable and helpful! Cannot recommend…read morethem any higher! Clearly experts at the industry and needs of those who are in need of help!

We purchased a walking boot and rented a motorized scooter from Redwood Empire Medical Supply, both…read moreof which were affordable and high quality. We received excellent service and support for both and appreciate their customer service.

Do you guys know where this store moved to because I been needing scrubs this place was so amazing…read moreand the owner is very kind.

I was in need of a lot of medical supplies for my husband who was burned in a car fire. I wasn't…read morefinding what I needed at Walgreens/CVS stores. So I searched for my medical supply stores and here I found this little place! Had most of what we needed and if he didn't have it he ordered it for us. I am beyond grateful this store is here. Now I know where to shop local for scrubs as well when I start school when my kiddos are fully in school. Super helpful and nice and conveniently located next to a few of my favorite places!

Well, they didn't carry what I needed. But just based on the fact that an ACTUAL HUMAN BEING who…read morewas PLEASANT and BRIGHT answered the phone, this place already stands above all the rest of the DME providers in the Bay Area.

Needed supplies and the owner made a special trip to accommodate us. It was not about sales or…read moremoney. It was kindness from people to other people. I highly recommend this business!!!

Their in store supply could be better. Also I kept calling to ask a simple question but no body…read moreanswered the phone. I left a VM message and got a call back way later (close to closing time of the store). I was looking for a "close ended orthopedic boot for my injury and they didn't carry it inside the store. They carried the "close toe" boot. Lastly, Their prices are high (mark up) since they didn't carry the close toe boot I had to order on Amazon. Amazon was okay but I had to wait 4 days for shipment. For this reason I wanted to buy an orthopedic boot immediately. The prices as i mentioned at this store in Walnut Creek are high. I got what I needed from Amazon and paid 2 times less than what I would have paid if the store would have had the close toe boot. I understand that the store could be a "small business" and I am all For supporting small businesses BUT at the same time not having to pay triple the amount for a product that I or anyone else can get for a cheaper price without compromising the quality of the product.

I was in search of a sharps container and went to two different chain pharmacies to look for one…read more Unfortunately neither had any. Thankfully Diablo Medical Supply had some and saved the day! I called in the morning to inquire if they had some in stock and I was told yes. I went in around noon and was out in under 5 minutes. I appreciated that Nathan was super helpful in answering my questions and he was wearing a mask. There was also hand sanitizer there for me to use. I will come back to purchase masks as there were plenty of N95 and KN95 masks for sale. I will say that their hours on Yelp don't reflect what I believe are their current hours. They close today at 5 PM and their Google hours show a different time. My suggestion for this businesses would be to update their hours. In the meantime I'd suggest calling before going.

The road here was quite convoluted. The exercise band I use for my morning exercises started to…read moretear last week. I had gotten it from Kaiser 2 or 3 years ago. I decided to get another yesterday before my optometry appointment but when I walked into where the store had been I was surprised to be told they no longer sold assistive devices, that the stores had been closed because of slow sales and were now departments. The nice young women working there had several suggestions for places outside Kaiser to get them. Last night I wondered whether Johnston's in South Berkeley might have them so this morning I called them. They do, but their hours are now 8:30 to 12:00, which doesn't work for me, as I'm up late and sleep late, but I was prepared to suck it up and do it. When I went on Yelp to let them know the new hours, Always Care came up. It's directly across from Picnic and I have driven past it countless times, but it really hadn't registered. I called them and they do have exercise bands, so I decided to stop by today as part of my errands. That's exactly what I did, finding parking right in front. I had stopped by Picnic earlier in my errands and had taken a photo of the storefront from across the street. The door was locked, w/ a sign directing patrons to ring the doorbell, which I did. The owner, Stan, let me in and when he looked down and saw my exercise band in my hand he knew who I was. He brought me a new one, one that was longer and stronger than what I had, which was much sturdier than the bands I had had previously from Kaiser's PT department, so I had assumed mine was about the strongest available. Not the case. So mine has been retired and tomorrow I will start using the new one. If I ever need another assistive device I will most certainly come here. All sales are final, which seems reasonable to me.

They called me back on a Saturday and we're able to deliver medical supplies the same day.read more