They were very helpful and honest. They took the time to explain what we needed with our generator…read more We appreciated their professionalism and honesty. We would definitely contact them for any other work that we might need.

Got someone to me quickly. John was thoughtful, honest and thorough. Appreciated his timeliness,…read morekindness, knowledge and curiosity.

Amazing service!!!! Great communication and friendly! The guys went above and beyond what was asked…read moreand even made another stop back by to help with something they totally did not have to help me with!!

Did a great job for us on a condo unit in Lake Lure that had lines cut by Duke Power multiple…read moretimes. Trustworthy and responsive.

Spoke to Chuck. First off, he actually picks up the phone...a great place to start. We did an EV…read moreCharger. He gave me his first available date. He showed up on that date with no reschedule. Work looks solid. Pricing was reasonable. He communicates. I've worked with two other electricians in this area. One you could never get in touch with, and the other was unethical. I will be sticking with Chuck and Raycraft Electric.

The Best electrician in the area....hands down! A good honest family man that takes pride in his…read morework and knows his profession inside out.

Needed an electrician to figure out my wire mess. I thought it would take 2 hours, but after Andrew…read moregot here he showed me a few things I could not see that were hidden in the wires. We discussed various solutions and I got a much better solution than what I imagined. The functionality I wanted was nice, but the functionality I got was 10 times better. Took 4 hours from start to head-scratching problem-solving to finish. I will use him again in the future.

828 Electric was recommended by neighbors on NextDoor with almost all mentioning Joel, the owner…read more Joel sent a guy named Michael to my house to do the quote. I showed him around the house and talked to him about my wiring needs for every room except the kitchen, which had been done by a licensed electrician a year earlier as part of a kitchen remodel. As we walked around the house, he said he was going to rewire the kitchen, even though it had already been done. He didn't really give a reason. I took him to the crawlspace after that where he discovered some questionable wiring. A week and a half passed and still no quote was sent to me so I contacted Joel and 2 to 3 days later spoke with Michael, who called me to say he would have it the next day but it ended up coming a few days later. The quote was at the high end and just a lump sum with very little detail. I responded a few days later with an email asking for detail and a breakout of the kitchen that I didn't want to pay for twice but didn't hear from him again until the following week. Communication was very poor. Because I was new to the area I posted on the NextDoor app asking people if not receiving any detail with a quote was a common occurrence for Western NC. Many people responded that it was not and that they wouldn't accept a quote like that (I did not mention 828 electric in my post). When Michael finally called me after days had passed once again, he stated that providing a lump sum without detailed parts and labor was the way they did things, and no one had ever asked him for more detail (apparently I was the first in all the years they'd been in business). I found that hard to believe but didn't really know what to say. He said that he wanted to rewire the kitchen because of the questionable wiring in the crawlspace but when he told me he was including the kitchen in his quote, he hadn't yet seen the questionable wiring so that was patently not true. He continued the call in a this is "my way or the highway" tone instead of looking for a middle ground regarding detail. Of course I didn't use them and I would not recommend this company to anyone.

Great Job!!!! On time arrival in inclement weather. Fast installation and cleanup. I definitely…read morerecommend 828 Electric. Thank you.

Just installed a Generac for my home in Flatrock NC. Great job. Crew was efficient, professional &…read moreclean. Will service my generator annually. Very pleased. Last year they wired and installed fixtures & outlets including full kitchen, W/D for my basement buildout in Mills River. Very pleased and right to plans. Fare pricing, always reliable and professional.

We had a sewer backup at the house. I have an annual contract with another firm but when I called,…read morethey couldn't guarantee getting out in more than a week. I was recommended TPH by another plumber I know who mostly does install. They came out the next day. We had bought the house a few months ago and didn't really know anything about the system which is a grinder pump. They were pretty sure it was electrical but the access needed to be pumped. They took the initiative to coordinate with the septic pump firm and got them out that afternoon. Next day they fixed the issue in a manner of a few hours. In addition, Jason, Byron and Ronnie were so professional and just good dudes. My dog thought the same thing and he's pretty picky about who he warms up to. I see a few negative reviews about the hourly cost. That just seems out of touch. We've had other plumbers both here and in Dallas and TPH's rate is right in line and frankly better service. I'm canceling my other annual contract and will be using TPH.

I called TP Howard yesterday morning for help with a water leak. Within an hour Andrew arrived,…read morequickly diagnosed the problem and fixed it. The response time was faster than expected and Andrew did a great job. Thank you!

The first dryer didn't heat, but as soon as I called they came out with a replacement. A newer…read moremodel. And restarted the guarantee! Pleasant attitude, professional demeanor.

Would give them 6 stars if possible. Called about washing machine, fixed 2 days later. Jesse and…read morehis apprentice were great to work with! Very good price. Highly recommend.