5 stars. Check in was smooth & friendly. (2nd time here) Slow and quiet on a Friday evening. I booked online, same day with a 2 hour notice. My neck and back had been bothering me for 2 weeks. Stress related. To get in on such short notice was impressive and such a relief! I booked an hour long deep tissue Thai massage ($60 + $25 essential oils) added a reset to focus on a few problem areas ($30) I had the incredible Owen. He briefly reviewed my listed problem areas (noted on the paper they give you at check in) to diving right in. He offered gentle check ins on pressure/temp throughout massage & provided guidance on when to breathe. Hot stones, essential oils, stretching, breathing all were to be expected. Owen dug in and released a lot of tension and pressure. Knots ironed out. Will most certainly come back again. **punch card - go so many times and get a free massage! read more

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Horrible experience. I thought massage therapists had to go through a 4 year program at an accredited university? If so, why is it none of the therapists speak English? Not even basic English! Place looks nice but you are putting your health in The hands of people that cannot speak English which means they never got licensed in NY. Your call, roll the dice. Good luck read more

Great massage and foot massage as well. The staff was so kind and considerate. I'll definitely return!

Amazing ... was so relaxing and great atmosphere . Great massage and foot massage I definitely recommend this place

Best massage and facials in syracuse. Professional staff and well priced!! Very accommodating when booking appointments.

I had my first massage at Jasmine's today. I have been having regular massages for at least 10 years. This was an outstanding deep tissue massage. The shop is lovely and very clean. The staff is helpful and professional. I can't say enough about my experience today. read more

Absolute trash. Forgot about me for 26 minutes. Drove 2 hours to check out Syracuse, picked the wrong place.

Amazing massage by Nora, I would highly recommend if looking for a massage and other services. Absolutely will be returning soon!!

WOW!!! Let me start off with saying I have had massages in 5 star resorts. In hawaii, costa rica, and the "best" spas in CNY. I'M TELLING YOU NOTHING COMPARES TO JASMINE SPA PEOPLE! I really messed up my neck and shoulder at work and I was in SO MUCH PAIN AND COULD BARELY MOVE MY HEAD BACK AND FORTH. Everyone was booked so I called Jasmine Spa as soon as they opened and they got me in AN HOUR Later!! Helen was my masseuse and she was absolutely PHENOMENAL!!! This lady was legit on all fours massaging my back and shoulders with her knees. It was an unbelievable massage. SO GOOD. I have absolutely NO more pain in my neck or shoulder. It was SO good I called my mom and boyfriend afterwards telling them both we have to go back together. $60 bucks for a 70min full body massage with hot stone. I gave her a $25 dollar tip and I WILL BE BACK! WITH ALL OF MY FRIENDS lol. GO HERE PEOPLE YOU WILL NOT REGRET IT. read more

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Terrible Experience! I was gifted a Groupon for this place and made an appointment for Friday January 26 2024. Upon arrival I presented my printed Groupon and was told that it is only valid on Tuesdays, Wednesday, and Sundays! Strike 1. I asked the woman to show me where that is stated on my paperwork. She looked and then said it's on the website which upon checking it does not. Strike 2. There is a notation under fine print that says Merchant's redemption requirements subject to change without notice. Either way I should have been told at the time I made the appointment the days for use of Groupon were only Tuesday, Wednesday, Sunday. That would have saved me the time and aggravation. Strike 3. I left very frustrated with the whole experience and will contact Groupon for a refund because I have no desire to go somewhere that does this kind of business! read more

Jasmine Oriental Spa - Day Spas Near Me - Syracuse, New York

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Decided to try out this spa for a foot massage...usually go down the blvd. Well, was not disappointed ...it was amazing and Lucy the therapist was wonderful!! Will definitely be back and most likely will try some of their other services. read more

Amazing service, great people, very affordable. Went in with aches and left feeling rejuvenated! Vibes on point! I will always ask for Wendy she is a life saver! read more

Enjoyed a 90 minute deep tissue couples massage for $210 Cash. Was able to book same day while we are in town. Hot stone was free and very enjoyable. read more

I have a bad back and I am currently on a cross country road trip. I googled "Thai massage" in my area and I am so happy I listened to the reviews. I did the 60 minute Thai massage with oil. It did the trick! So relaxing. Thai massage is the only form of massage that truly sets me straight. Pay a visit if you are in Syracuse. read more

I had a great deep tissue massage from here today. I already feel 10x looser! It's not that expensive, especially since you get a free hot stone massage with it. I will definitely be coming back here again. The customer service and cleanliness is superb. read more

i wanted a Thai massage. This was my first time and It was amazing! Amy is fantastic! The atmosphere is very calming. Very clean too. The staff are very kind. I really enjoyed my hour, and will be returning often. Thank you. read more

Gift certificates not honored..... I just had to throw out $130 in gift certificates that were somehow 'expired'. I had 3 gift certificates: *2 of which were purchased for $60 each and had nothing on the gift certificate about an expiration date or time period. * the 3rd gift certificate purchased for $70 didn't have a legible date on it. NOTE: Unlike most businesses that extended the expiration date of gift certificates due to COVID this business doesn't care. All of the gift certificates were purchased for me before or in the middle of COVID so I held onto them (since it didn't see anything about an expiration date) thinking I would use them when I felt safe and comfortable to do so. And today happened to be that day. In the end, I was told that the $70 one was unusable and I would not receive any credit for it and both of the $60 ones were now only worth half the value of $30. The receptionist called the owner and explained all this to the over the phone and the owner decided not to allow me to use the gift certificates for their full value. That is bad customer service. read more

Do not come here for massage. I was misled by the reviews below that said the massages are really good. The place has probably changed after the last review. I paid $80 for the deep tissue massage which was literally fifteen minutes of massage which was then followed by forty five minutes of oil lathering and hot stones. I have gotten massages from a lot of places and I can say with 100% confidence that what you get here is not a deep tissue massage. I paid more for the deep tissue massage too but it was a total waste of money. The masseuse did not even make any effort. I came out extremely disappointed at the total waste of money and time. Oh this place is actually a Foot spa which I found after the fact. Do not be fooled. read more

Jasmine Oriental Spa - This is a Foot spa. You don't want to come here for total body massage. - Day Spas Near Me - Syracuse, New York

One of the worst places I've been to in the region so far. The front desk staff was nice and even though I thought the price didn't match the location, figured I'd give it a shot. They gave me a masseuse (Grace) who clearly had a upper respiratory infection and kept sniffling and swallowing phlegm every few minutes. The massage pressure and time spent was uneven for both sides and didn't really fix any of the issues I had. Definitely won't be back read more

Got the most incredible massage here! I love day spas and massage and have traveled all over the world for work and pleasure hitting many spas along the way. This spa is professional and offers high quality massages at an affordable price at an easily accessibly location in Syracuse. Will definitely return. read more

Got a Basic Facial and they did an amazing job! Cleaned up our blackheads with the vacuum suction and moisturizer our skin, feels like new. Had a great experience and will come back again. If you visit 11 times, you get a free service with the stamp card. My husband loved the facial, was very relaxing and painless. Highly recommend! read more

Overall experience was in incredible. I got the 60 minute deep tissue body massage, this also included a free hot stone massage as well. Helen was incredible. She had firm hands and was not afraid to use a lot of pressure. At the end of the massage, I was greeted with a water bottle. They also give a few dollars off for paying in cash. The room, was dim lit and had soft music playing, set the mood perfectly. My only complaint is that the rooms are made with curtains, so you can hear the front desk, but that does not change the fact that I will be back! Incredible!! Loved it. Will be coming back here frequently and will be referring my friends. read more

I paid $110 for a 90 minute deep tissue massage and am still tight and knotted, not deep at all. I am not sure if the woman understood English enough when I explained my trouble spots. Very clean and courteous staff and facility, but I do not see myself going back. In fact, I will be in search of another massage therapist for another one ASAP. I am sad that my usual therapist, Humble Hands in Liverpool, has yet to either reopen or have room to get me in. Very dissatisfied... read more

Avg massage not bad not great. Would go back for sure. Need to get the deep tissue!!!!

Out-of-this-world therapeutic massage. These people should be treated with the respectful appreciation that you show to your best doctors. The amount of healing that they can accomplish with a 90-minute deep-tissue massage is so great that it is difficult to measure. The techniques that they apply are much more advanced and rigorous than I've experienced elsewhere. A++. read more

Planned a surprise date night and our first stop was here. We got the mid grade Thai couples massage and boy oh boy the masseuses were amazing. It was better than some of the ones we got in actual Thailand. Yes it can get "intense" but that what we were expecting and they ask if you are ok along the way! Lol....I love that they go above and beyond following Covid protocol and throughout the entire body massage. I wish this place was in my city so I could go every month lol. Give them a try, you won't regret it! read more

I like the location and the spa itself is very nice. Unfortunately I didn't get a massage because when I was brought back to the room and started disrobing the lady from the front came back and said that since the option I chose ($40 for 30 minutes) wasn't enough to do my legs but only my back. Weird but ok gladly took my business elsewhere. read more

A very generous hour and a vigorous Thai massage. No areas ignored. Very clean and welcoming store. The people were very friendly and professional. Definitely returning as soon as possible. read more

We had the couples massage with hot rocks and oil. wonderful experience, better than I expected. We left totally relaxed and wanting to make another appointment! read more

A friend recommended this place because she'd had their hot oil massage and said they were good. She mentioned they offer Thai massage and I decided to try it out. When I arrived and spoke to the woman at the front desk she assured me the massages were Thai massage. I paid for a 60 minute Thai massage but it was not a Thai massage. I could say it was a massage with Thai massage influences but that would be giving them too much credit. I was asked to disrobe and lay face down. There was a paper towel on the face cradle, which I thought was strange, but I went with it. There wasn't a sheet but a towel to cover myself. When my massage therapist arrived she greeted me and went right to work on my upper back and shoulders. At one point she moved to my lower body. She moved my towel down and she also pulled my underwear to the top of my thighs. Then she proceeded to massage my lower back and my butt cheeks. She did this by moving her hands from my upper back down to my butt and then moving her hands outwards. I started laughing because she was essentially spreading my bare butt cheeks, which has never happened before in any of my massage experiences. At one point the therapist left the room and returned with hot stones. I didn't think this was part of the session and so was surprised when she put them on my back without warning. She asked me if I was okay after I jerked in surprise. The massage in general was okay-ish. The therapist tried but she was not very good. I talked to my friend after the massage and asked her if she ever had the experience of her therapists (she has had 2 different therapists in this location) ever removed her underwear and massage her bare butt. They have. Does no one else think this is weird? read more

First time I went there before the covid-19 started was on my birthday, March 13! Treated my mom and I to foot, body and facials. They're skilled at what they do. I would go back when they open up again. read more

This place always has lack luster service but I tolerated it bec there aren't many inexpensive massage spas in this area. However tonight I just walked out after getting ready for a massage treatment due to the rude and disrespectful manner and tone of each of the three women (a thin bleach blond, a short older woman and a third that I can't recall her description). I would hate to point out racism as being the issue but I said maybe on 6 words to them the entire visit - "can I have a foot massage please". Literally that was all I said and only once and the disrespect in the air was palpable even not knowing their language. So I just left before we got started and told them in English I intend to write this post. They seemed like they could care less about me as a customer. What a shame and unfortunately for them this is just the beginning of my campaign to complain about this place. They better have all of their licenses and paperwork in order bec it's about to get real for them. read more

One of the best massages of my lifetime! Clean and zen space! The massage was thorough and will leave you feeling like you wanna go back the next day! Highly recommended read more

Great massage .It brings light at night . And got a discount for couples massage there, a recommended place read more

Jasmine Oriental Spa - Great massage.It brings light at night - Day Spas Near Me - Syracuse, New York

A couple of friends of mine were going to try it out and told them to book me as well. I was on time my friends were a few minutes late and the staff were patient. My friends took the double room with 2 tables and i was across from them with the single. WELL, to my surprise it was a lot going on and i was throughly rubbed down and all my kinks I didn't know i had all worked out. My masseuse was very professional and also made sure i was okay. The hot stones were a surprise and comfort. Really enjoyed it. read more

Great massage and wonderful oxygenated facial. Massage was for feeling better after a long 5 hour drive and the facial a week later was to help clean my skin. Both services were performed skillfully and I will return next time I am in Syracuse. read more

Second time returning. The basic facial was more massage than facial and did not complain. The massage focused on shoulders, neck, ears and head. Would definitely get it again. read more

I have been here multiple times for a 90 minute massage and they do a great job! Massage therapists understand pressure points and can provide a traditional Thai massage including stretches and walking on back, or more traditional style massage that is relaxing. Just let them know your preferences.Each time they've incorporated hot stones too. If your in Syracuse take the time to come here for a massage, you won't be sorry. read more

Best massage I have ever had by Maya! Maya was incredible and totally relaxed me. She was very kind and obviously very experienced. Can't wait to go back again! read more

i got a 45 minute rose oil massage from lucy. it was my first massage ever and i would say it was really good. i am a little sore, but i chose a medium pressure massage so that makes sense. i would probably recommend a light pressure massage to others and that's what i'll be getting in the future. but lucy was so nice and did a good job. the place was really clean and the prices were super reasonable. i went here because i got a gift certificate, but i'll definitely be going back in the future. read more