Cindy has been wonderful. I have been to the spa 3 times in the past month. Very quiet peaceful…read moreatmosphere. There is a language barrier English is their 2nd language but they have means of working around it, thanks to Google.

Great spa Always very accommodating when booking an…read moreappointment Excellent treatments Very friendly Very relaxing

Best foot massage I've ever had. Much more attentive than any of the expensive options in the area…read more I've been here many, many times. Never been disappointed. I've experienced probably twenty different providers and each one does an amazing job. It's better than going on vacation IMHO.

I've been here three times so far. There isn't much in the way of ambiance, but the foot and body…read moremassages are wonderful. If you like little finger tip massages with no pressure, this is not your place.

Great massage staff, and good prices as compared to places like the turning stone. I would rate…read morethem five stars but we were never contacted when one of the masseuse's called in sick leading us to drive all the way there and not have a service.

Need to update my review for the 3rd time. :)…read more Please note this has nothing to do with services (although my previous reviews here, do!). Recently I reached out to CNY for help with one of my dear friends benefit for her breast cancer journey; her friends and I were diligently reaching out to local businesses for gift card donations, and I had reached out to CNY explaining the scenario. They were completely supportive and sent a generous gift card to raffle off on the day of her event. This act of kindness deserves a special 5 star review in and of itself. I have been a fan of this location for years, and now I will forever be grateful for your kindness to help make her benefit a success! Thank you CNY :)

I will start this as I always do by saying I don't give out five stars unless I am really blown…read moreaway. I have not read other people's reviews on this place and I don't need to. I enjoy it. My better half and I come here to get foot massages and they're always excellent. I don't know about all the rest of the facility and their other massages that they give but their foot massages work for me. The decor is fine for what it is. It's a little place in a mall. The staff is always nice and the price is good if you're walking around the mall or even if you're just out looking for something to do and the sounds interesting go get it really nice long foot massage. Unless of course you don't like people touching your feet then find something else to do. Really good I will be back soon

Amazing massage experience! The staff was professional, friendly, and very attentive. The…read moreatmosphere was clean, relaxing, and comfortable. I left feeling refreshed and stress-free. Highly recommend this place and will definitely come back again!

My only issue with this place was how hard it was to find. It's in building 8/9 of a little village…read moreof smaller cottage-looking buildings. 8/9 is on the left side of Pewter Ln. as opposed to the right side (where the majority of the little cottages are). Outside building 8/9, you will not see a sign that says Onondaga Therapeutic Massage. Instead, you'll see a "Synergy" sign. When you enter, there'll be a small piece of paper where it'll tell you that Onondaga massage is in the basement level (2 floors down from the main floor). When you enter this basement area, there will still be no sign that says Onondaga Therapeutic Massage. Then you'll walk down the hall to a room on the right that has a lobby (with no one in the lobby possibly). This lobby belongs to Onondaga Therapeutic Massage but you still won't know because there's no sign inside that indicates it and there are business cards and pamphlets inside with other business names that'll throw you off (well it threw me off). I went back outside and roamed around the building for a while because I saw no one in the basement. I was a bit frenzied because this caused me to be 15 minutes late and I lost 15 minutes of massage time. So, as a tip, come EARLY to give yourself time to look for the spot. I had a Groupon for $29 for a 60 minute massage valued at $70. The massage was fantastic. Craig was professional, easy to talk to, and great at his craft. I hold my stress in my upper/back and neck area and he was able to focus-in on that area and massage out my knots. After the whole massage, he taught me how to do the "ginger bread" stretch so that I could open up/stretch my pectoris minor muscles. I had major tension there (I didn't know prior to this session) that was evident when he massaged there and it was tender to the touch. What made this massage slightly different from others was that you get an ear/foot massage. My arms and legs are very ticklish so I always have to cringe a little and do mental exercises to get myself through that part. I asked for "medium" pressure/touch and thought this was perfect. I liked the neck manipulations and arm/leg stretching. In the end he also did little face massage things (including putting 1 and then 2 fingers on your face). I liked that the room was dark and warm. It made the room more relaxing because there wasn't light shining through like there had been in other massage spots I've been to. There is dim light in the room and calming music. He uses super hot towels for your feet, neck, and back that I thought were super nice. The lotion or oil is also warm. I thought I'd be sore after my massage, like I was at some others I've been to, but so far I am not! I also liked that when you're turned onto your back, you get a little towel to cover your eyes. I always find it less relaxing to be looking upward toward the ceiling and having light shine through your eyelids despite your eyes being closed. Overall, I'd highly recommend Craig to those who need a therapeutic massage. This experience was relaxing and healing.

I purchased a Groupon for this massage and feel it was definitely worth the $29! The massage was a…read moregood length of time. He was very professional, the massage was great! After massaging my back, he applied a hot towel to it - it was hot! But super relaxing. He also applied hot towels to my feet after he was done with those. Overall, a great massage and I will definitely go back. Setting an appointment was easy on their website.

Absolutely love Tranquility Massage!! I have had many many massages over the years and hands down…read morethe best is by Brandi at Tranquility! She is amazing and has reasonable prices. Never go to anyone else

Nicole was Awesome. Professional and Friendly. Did a great job. Very relaxing atmosphere. Will be…read moreback.

My friend and I frequently come here for foot reflexology. The staff is exceptional!…read more It's no frills.... but every time we have been, the staff has been courteous and we have had great massages. As an added bonus.... it's incredibly reasonable! 30 minutes of reflexology is only $30!! Check them out, you won't be disappointed!

This place is a ripoff, and very unprofessional. 2 friends and myself stopped by for a massage. One…read moreneeded a back massage, one needed a foot massage and I was having pain in my quads in hamstring so I asked for a leg massage. When I asked for a leg massage the man but his fingers to his his for forehead for a few seconds and said "uh I guess I could do that." I wasn't not trying to make it a big deal. He leads me to the area and tells me I can leave my items in the container during my massage. Me thinking because I'm getting a massage, I should take my jeans off. I asked him if I put my jeans there and he says something I couldn't understand (he has a Chinese accent that's hard for me to understand) so I asked a gain and clearly this time he said no to keep them on while shaking his head. I felt it was odd but if he was uncomfortable with massaging my legs because I'm a man then Ok, I'll take what I can get cause my legs were hurting. I asked for a 30 minute massage (they had 20,30,45 1hour) I get my massage which was ok not great but not horrible. I paid 35 for what I thought was 30 minutes when in reality I found out was 20 minutes after looking at my phone to check the time. I also tipped 5 extra dollars when I payed. After paying I sat down a waited for my friends to finish, while sitting down I heard them speaking Chinese. They were unaware that any of us spoke Chinese, and were very confident that we were unaware of them complaining and making fun of the amount of money I tipped. Which was very unappreciative of the business we gave them. They not only complained about my tip but another friend of mines tip but acted so polite when speaking English. The massage was ok at best, they didn't give me the time I paid for, they were rude. We will never go back there again.

Interesting, almost redefines unique Haven't tried the…read morearoma therapy but did get a great stress-relieving massage. Connie is very good, does both the rub down and muscle relaxing techniques. I was at the Fast trac gas station/convenient store on Oswego Road in Liverpool, ended up have time to kill so I did a Google map search for the nearest spa and it popped saying I was there; I look around and see the little house across the street, not in really good shape and it looked like there was a for sale in front but when closer there was an open sign in the window so I checked it out. Surprised when I walked in to see this beautiful parlor; reminded Me of that scene in the movie Animal House where they're living in a dilapitated house but one guy has this incredibly beautiful suite.

walked in for a couples massage. my boyfriend said it was the worst massage he's ever gotten. she…read morewas rubbing her elbows on his spine the entire time and didn't massage him turned around. The other lady that massaged me for only 20 mins (was supposed to be an hour) kept walking away saying she was sick so she had to stop. i didn't not get the rest of my massage from anyone and sat laying there for the rest of the time. no one as back up. then as we walk out they ask for a tip even thought they already over charged us and i only got 20 mins. i usually don't got to the extreme to write reviews but this was just the worst.