I just want to say thank you to the great team who has helped me at their San Clemente location!…read moreJenna, Cody, Trish and Ariel have all been incredibly helpful in helping me after having two knee replacements. I would most definitely recommend this place and greatly enjoy going

Please be careful this place…read more Their billing system is horrible. First they told my insurance covers my treatment and I confirmed several times about it. after couple of weeks later all of sudden, all of treatment I did need to get paid and I needed to pay surprise bill of almost 1k. They claimed insurance company changed report but they can not provide evidence because they changed billing system. I contacted insurance company and insurance company told they never changed report. I am 100% sure it's this place faults. They blame insurance company for this and now I need to take responsibility for their fault. Now they are sending to collectors to screw up my credit reports. This is one of worst experience in my life. Please avoid this place if you don't want to handle similar situation. Also, whatever reason if I call them 10 times they only pick up my call 1 time. So hard to book appointment or communicate. ----------------------- To respond to business owner, Please educate your staff about this. As I mentioned the staff told me that I don't need to pay anything as insurance fully covered.. He confirmed me several visits. Then after 5 weeks or so.. You guys told I owe about 1k and I can't do any treatment today until I pay them all. What a surprise! I tried to talk with staff that gave me wrong information and he was already left company and learned that you guys changed billing system to in house. It's all messed up. I will pay the bills as I don't want to screw up my credit reports. But this is really unfair and unprofessional. I need to take responsibility for your faults? Why didn't you tell me correct information or even tell me to contact insurance to check instead you confirmed me I don't need to pay anything? You guys even didn't say sorry to me until now. Although you guys told you understand my feelings and situation. Also, you guys kept telling me that insurance changed report that's why I didn't owe any money first but then now I owe 1k. This doesn't make sense at all.

I have been working with SHANE before and after my mua for my stiff knee, Shane has helped me so…read moremuch! He has lots of patience is very encouraging, pushes me but never causes pain that i absolutely can't handle. I highly recommend him! I've had such significant improvements and he always changes exercises according to my improvements. Lovely front desk ladies that are always so welcoming, I love coming to work on my exercises here

Courteous, clean, and professional, that's how I would describe the staff…read more First experience was for tendinitis of the shoulder, then for plantar fasciitis of the foot. They had a wide variety of workouts for me to use. I had such a positive experience that I would recommend them to anyone in need of PT.

My doctor referred me to ProSports and to be honest I wasn't sure what to expect because I've never…read moreneeded PT in my life. The front desk made the scheduling and info gathering easy and painless. On my first visit, I was a ball of nerves with my anxiety through the roof. However the PT listened to my concerns and asked follow questions. After my session, someone else (I assume a PT assistant or tech) comes to work with me on my exercises to make sure I was doing it right. Before I left, I got my in home exercises to do but it was very helpful to do it at the clinic so they can help make adjustments. This office also takes my insurance and doesn't make it seem like a burden or a chore, so I'm thankful for that. Highly recommend!

Quick update: I think today is session 14, and everything is still brilliant. I've had the chance…read moreto work with a few more of the physio team, and they really complement each other and make creative changes to my stretching and exercise routine. Seeing massive improvements to my flexibility and comfort. ProSport are the best.

Margaret at imaging center was such a pleasure to speak with. She checked me in quickly and was…read morevery helpful. Elaine was great as well. I will most likely try to get my future appointments here especially since there is a legit specialty coffee shop here

They could have told me that I was just having a panic attack, but instead they sent me to the ER…read moreto receive a $6000 bill, just because "it is near the end of our shift". It was my first time having a panic attack. They did an EKG and the heart looked fine. Why sent me away without any explanation or reassurance?! They watched me walking out, still in panic and half naked, while sitting down calmly and nonchalantly asking "do you want a blanket?" They clearly knew I was not dying of a heart attack. Why sent me to the ER to receive a $6000 bill? This visit was totally useless.

I can't say enough great things about my experience at ProPT. When I first came in, I was dealing…read morewith severe lower back pain caused by long hours of desk work, and it was seriously limiting my ability to train and enjoy workouts. Thanks to the incredible team at ProPT, I'm now much stronger, in little to no pain, and back to weight lifting, daily walks, and workouts that I truly enjoy again. One thing I really appreciate about ProPT is that they don't take shortcuts. This is not a place where you show up, get a quick treatment, and leave in 30 minutes. They take the time to teach you proper movements and exercises, explain the "why" behind them, and make sure you're doing them correctly. You absolutely have to put in the work to get better--but that's exactly why it works. Because of the right movements and targeted exercises to strengthen my muscles, I walked away not just with less pain, but with a stronger, more resilient body and a much better understanding of how to move safely and confidently. A special thank you to John, Gaia, Joe, Jacob, and Claire, who were all fantastic to work with. Their expertise, patience, and encouragement made a huge difference in my recovery. And a big thank-you to the rest of the staff as well--everyone is welcoming, professional, and genuinely invested in your progress. If you're serious about getting better and staying better--not just temporarily masking pain--I highly recommend ProPT. I'm incredibly grateful for this experience.

Ive been scolded by him just because I don't have a good memory he was rude and I was trying my…read morebest not to be rude back I personally don't know if Dr john was having a bad day and also treated my own mother with disrespect through the phone just because she was asking if their was another an appointment for later in the afternoon.

Great, friendly, knowledgeable team! I worked with Nick, Jacob & primarily Chris. I have no…read morecomplaints. They listen & adjust as needed. They are efficient & didn't waste my time. If you need PT, this is the place to go! Saw them for recovery from shoulder surgery.

They are all so caring. They helped me feel much better.Thanks so much.They make you feel so…read morewelcomed. The exercises I do at home and helps me .

Great personalized care. I have been to other PT places and Almost gave up on PT. But this place…read moreis so different. Dr. Phillip is excellent. I go there with pain or discomfort and come out pain free. He is compassionate and is dedicated to the service. I have a knee problem. This place gave me the confidence that PT works. The experience has given me the confidence to continue service for overall health and wellbeing, not just the knee issue.

Phil is amazing! He's kind, caring, informative and knowledgeable. He maintains a clean office and…read morehas exceptional service. He truly cares about his clients and offers excellent advice. I came for physical therapy because I was having issues with my neck and after a few sessions with him, I've learned ways to maintain long-term results and am feeling better than ever. I highly recommend coming here for your physical therapy needs. Thank you Phil you are awesome!

My son is a competitive swimmer and he messed up his shoulder ( tendinitis) and Jorge was a…read morerockstar! He set my son with some stretches and light weights after giving him a once over. Definitely would recommend! They know what they are talking about here!

Jorge helped me and walked me through my injury with ease. Helpful Staff, and great serviceread more

Dr. Mark saved me when I recently had an onset bout of vertigo! He was patient, knowledgeable, and…read moretook the time to walk me through what treatment he was about to do. It alleviated my anxiety and gave me nearly IMMEDIATE relief. Highly, highly recommend!!!

I so appreciate the expertise of Balance Rehabilitation provided to me. From scheduling to…read morecompleting my therapy everything was done with care and consideration. I was amazed by the knowledge I learned from my challenges and have a new appreciation for this area of rehabilitation. Thank you for your attention to detail and what you have taught me that will last my lifetime!