They are a big rip off. Charged $410 for a 10 minute job to replace $10 capacitor. Would not…read morerecommend. Don't use them. Stay away.They are a big rip off. Charged $410 for a 10 minute job to replace $10 capacitor. Would not recommend. Don't use them. Stay away.

Got a heating and air-conditioning system from B&L OTT. I liked it so much that I decided when I…read morewas ready for a whole house generator I called them and had them install one of those for me. The young men that work for them are extremely friendly and helpful they went above and beyond and anytime I have an issue, all I have to do is call them and they are out by the next day I would recommend them to anyone.

Great to work with. He was there when he said he would be there. His work is very professional and…read morethe place was clean when he left. I have no problem recommending him.

Reliable, hardworking, honest, qualified, flexible, and affordable! Santos has shown up for my…read moreplumbing needs/ issues on multiple occasions and has always been able to resolve them promptly. He's great with communication and quick to respond. He's our trusted go-to HVAC technician.

Giving a shout out to this company. I had a shower installed a year ago. Was not happy with the…read moreoutcome. I notified them this year with my concerns. The installer and the manager came out to inspect what I was referring to. They replaced the whole shower ( excluding the doors). I am now very happy with the outcome! Very professional work along with the customer service! Make it Essig.

I requested a service appointment for my air conditioner- in February. They scheduled me for this…read moreweek, and waited until one day before the appointment to tell me it had to be rescheduled - AND they're scheduling out in august - how does that make sure everything is fine for the season? And never mind that I arranged MY schedule around them . This is not the first time this has happened with them - do you really mean to tell me that you already have emergencies scheduled in to August so you can't service my unit -which I purchased from you because you said the one I had was old and needed to be replaced. And forget actually talking to someone in the office - all you get is an answering service

Had them out to replace two toilet feed valves with supply hoses, a faucet, the inner parts of two…read moretoilet tanks (fill valve, flappers) and two sink baskets that had cracked. They responded quickly, worked around some schedule conflicts (on our part), and did everything with professionalism and quality.

Excellent service finish job in timely manner. Install new boiler in my home. Even on a cold day…read morethe brought portable heaters so my family and pet stayed warm. Will keep them in my phone book to call for any problems

A rep from this company came to my house to give an estimate for work. He told an estimated price…read morewould be forthcoming possibly later that same day or the next day for sure. Still waiting for the estimate one week later. It is clear the company is not interested in doing the job. I wish the company rep had told me that from the start rather than leading me to believe a price would be forthcoming and wasting my time checking for estimate. Poor customer relations. Needless to say, I will not be calling this company for any work in the future and do not recommend them to anyone.

From the owner: Reliable HVAC, Plumbing, & Electrical Services in Greater Berks & Surrounding Areas. We have you…read morecovered for all of your home services needs.

Zane Miller was the technician from Comfort Pro who came to do the yearly A/C maintenance of our…read morehome. He also installed a WiFi thermostat for us. He called before he came and was very professional. We would highly recommend him.

Been dealing with Comfort Pro for few years. Always for most part had very good service on all 3 of…read moreour units under contract. On Sunday, 2/8/26 during the extreme cold spell we experienced an issue with one of the units. Seemed that maybe Comfort Pro was having an issue for on-call tech. Tech showed up and checked our unit, advising that it was functioning properly and did readjust the gas valve, and departed. I had another HVAC company respond to check the unit. He said he smelled gas and found that gas line from gas valve to the line leading to the burners was leaking. I took picture of the fluid bubbling up after he sprayed it. Tech told me that the leak could have caused a terrible fire mishap, especially next to the burners. He corrected the issue and the furnace is presently back up to proper heating condition. He said the burners may not have been getting enough gas since it was leaking. We will be calling Comfort Pro on Monday! Should have techs better trained for these situations.

I can't say enough good things about this company. We moved into our new house in September and had…read moreno idea about the size of our propane tank, who owned it how any of that worked. Sheila was extremely patient with me and so helpful even though there was a possibility we were under contract with another company. She advised me what questions to ask what to look for and who to contact to get the proper information. I was so happy that we were not under contract with anyone else and were able to go with Elite. They deliver on time as requested and are very communicative with any type of billing information. We like them so much for delivery service we are setting up a service contract with them.

I've been dealing with Elite for about 8 years now. I've found them to be prompt, efficient and…read morereasonable in all my dealings with them. Three years ago we moved into our new home which was built in 1949. The technician came out to service the gas heater. He not only serviced the furnace but spent a lot of time explaining the system to me and how to make it more productive. He showed me how to adjust the old heat ducts to get more heat/cool to the 2nd floor of our Cape Cod style home. He even constructed a little "flap": out of duct tape and cardboard to seal the space where the filter in inserted. All this for no extra charge and with great patience. I highly recommend this company. The people and service is unequaled in my opinion.

fast response, easy to schedule, with and reasonable price. I would definetley hire again &…read morereccomend to others

Brendan was great to work with. Very knowledgeable and informative on the process to fix my HVAC…read moreissue at first. I have a ComfortStar system and he told me they were out of business and needed to look for a replacement part online. He took the components and said to give him a week to find a replacement. Waited a week and now he's nowhere to be found. Won't answer texts or calls. ComfortStar is NOT defunct. Must be valuable components on the circuit board he took. If he responds positively, I will adjust my review appropriately. Otherwise stay away.